As digital services expand across all levels of government in Canada, residents' expectations for a seamless user experience often exceed what's currently offered. Limited resources, complex organizational structures, and ambitious IT transformation goals present significant challenges for agencies.
To address these issues, PayIt conducted groundbreaking research with hundreds of government agency leaders. In this webinar, we share key insights from that research, focusing on how to empower residents-from Burnaby to Belleville-to make the most of available digital services.
We'll explore innovations in payment experiences that can streamline operations, enhance accessibility and security, and boost resident satisfaction.