This Google LLM Notebook Podcast covers an "Enterprise Process Performance Improvement Model" by Guy W. Wallace, critiquing the limitations of Six Sigma and Total Quality Management.
Wallace's model emphasizes a three-pronged approach: 1) focusing on processes, then 2) the human enablers, and finally 3) the environmental enablers to optimize performance.
He argues that effective process improvement requires addressing human factors, beyond technical aspects addressed by Six Sigma or Lean methodologies. The model is presented as adaptable and scalable, emphasizing the importance of aligning stakeholder requirements while acknowledging the hierarchy of those requirements.
Finally, the author encourages integrating this model with existing Lean-Six Sigma approaches for a more holistic improvement strategy.
Resources:
2007 Article on: The Enterprise Process Performance Improvement Model:
guywwallace.wordpress.com/wp-content/uploads/2025/02/the-enterprise-process-performance-improvement-model.pdf
See Guy's many free resources at:
- eppic.biz
- tppannex.wordpress.com
- guywwallace.wordpress.com
Listen to Guy's Spotify Audio Podcasts at:
- podcasters.spotify.com/pod/show/guywwallace2
See Guy's 2 TH-cam Channels:
- th-cam.com/channels/af4fpQJsIRgR0oYyBk1CRA.html
- www.youtube.com/@EPPICInc
And see all of Guy's 40+ books on Amazon:
- bit.ly/44uLSmV
Connect with Guy W. Wallace:
- LinkedIn: linkedin.com/in/guywwallace
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