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I found your video a mere 12 years after it was posted, but gave me all the info I was seeking in a short, concise manner, no wasted filler. Thank you Jeffrey!

Is this the same as a Cole and Massey? Thanks

Is it ok to regen manually?

I have salty water. Did the manual regenerate. Drain line works. I get suction when in Brine/rinse. Any suggestions on what to check next?

Let us please acknowledge this man who did the seemingly impossible. He made a quick, logical, concise, informative instructional video with zero wasted time. I applaud you sir.

my unit sounds like it's sucking air when it's on backwash and it's getting worse. is that a sign of the valve head has a bad seal ?

hahaha he said cuva

tried everything you did the dot does not move and system does not work

I have owned a 2500 since 1992 and rebuilt it completely in 2017. Completely reliable, always has been. In my case, I like the softener to regen later in the night, say after 4am. So, I just set the clock time 2 hours behind actual. I believe the regen starts at 2:30am when triggered. Therefore, if you want to adjust regen start time, just adjust the actual time back as well.

A great educator! A+

What is the point of the white dot? Where should it be set?

I found you Jeff see you ar the shop Richard

This is perfect! Thank you for being able to provide so much information in a way for others to understand and utilize. I was so frustrated but this video is a big relief! Extremely grateful! Thank you!!

Thanks!!!

Is this a water softener or a iron tank? thank you

Fantastic!!! Thank you for a great explanation

Thank you for helping me fix my check valve. Without this video I would have not known how to take it apart. That little cartridge cap is so seamless you can't even see it! Again... thanks. BZ

My dial will not advance. When the little black box moves forward, it stops once it comes to the small dot. It used to click as it moved forward, now it acts like it’s stripped. Might something be stuck or is something broken inside?

Thanks for explaining how the system works. The video was well done. No hands blocking the dial,your voice was clear and concise. Thank You

EXCELLENT

I have a Kinetico System with the Iron remover. It is very clogged with Iron and is not letting very much pressure through. Can I clean the heads without damaging them? Then of course put them back together and have my system working like it used to? Do I ever need to replace the media from years of use? Thanks, Gary

Great info, but what about the pins behind the head/dial? (The gear says '2 mins per pin")

This video was extremely helpful and concise. Thank you.

I have an old softener. I can't even find a brand name on it so I can google or TH-cam instructions. It has no dial that I can see to set the time and the time of regeneration. It has the skip dial but I am never sure if I sure push the little things in or pull them out on the day to regenerate. I wish i could add a photo here.

This was a very helpful instructional video - Thanks Jeffrey. We have had our Kinetico water softener for about 12 years, which is four more than our first non-Kinetico unit. But, I had problems twice (first covered under warranty and the second one cost me $250). By following your instructions I was able to fix my unit, understand how it works, and have confidence again in this unit. One thing that I noticed is that when it is working right and recharging there is a slight "gear sound." When I was having problems (recharging would take close to a day, would recharge almost daily, and occasionally the water would taste salty) that sound was absent. There was a lot of sediment (we have a well) so I need to get a whole house water filter. But, for now you saved the day!

Great video. I have an iron filter, similar to this softener. One of the backwash modes always stops halfway through until I manually advance to purge mode. The window on the top is almost black. I am assuming that there is stuff in the regeneration gears. What is the best way to really clean them? Should I just soak in citric acid? Should I disassemble the gears completely and clean that way? Does anything need to be lubed with food safe underwater lubricant?

thanks great video

Wow, thanks! Now I understand the enigma that was my water softener!

good video thanks for posting

Thank You, I came home to find my Kinetico was leaking out the discharge hose and in the brine tank. I took the head apart and put it back together and now it's fine.

on top of level one the dial is full of mold and debris does this mean it is this bad? or can we follow this for a cleaning? Also we are running potassium in the system when cleaning the main barrel do i add water to it when filling the potassium?

The 2 plastic e-clips were difficult to remove from my system; perhaps the installers used PVC pipping instead of copper; therefore, I discontinued removing the e-clips. Regardless, I was able to proceed with a little bit of water pressure release incident. With your instructions, I was able to fix the "stuck" level one head preventing the cycle. This video saved us a $199 service visit. Thank you so so so so so much!

Thank you SIR, for your explains because I didn't understand at all how it worked ! Great! so one cycle for the Hour per day, and the other roll for adjusting the cycle regeneration, with strips from one or to every 12 days ! Good !

hello, my unit is not regenerating, i found in the top gears one little spring is broken and will not allow the number one gear move, would you know where i can purchase these little springs?

How do you change the factory-default regeneration time?

Could you show how to change the disk on the presure control valve?

We have this same setup for a borehole to remove the iron,not sure how it works,we have two of these one slightly larger than the other,we are having trouble with low water pressure and slightly cloudy water,I notice the skipper wheel has pull out metal tabs,all ours are pushed fully in,I am thinking some should be pulled out to regenerate,any advise would be great,Thanks Des

Excellent. I hope this is the first in a series...

Thanks man. exactly what I was looking for.

Good point thanks. We only use these for filters. I have changed the narrative to reflect this.

Nice Video. However, it should have been mentioned that you are working with the Backwash Only Version ( no Brine Valve Piston and Start time is 12 midnight ) and not the water softener version ( that does have a Brine Valve Piston on the left side and has a Start Time of 2 a.m. from the factory ). Also, I'd point out this is the 3200 timer assembly, which has been and is used on other Valves, and not just the Fleck 2510.

Great video, I have a Quad 50 unit, did the level 1 & 2 clean/rinse/reassemble, but the system doesn't stop after completing a cycle at the 6 o'clock position, you can hear water going through. I can manually move it forward and it will stop. It never stops at the 12 o'clock position. I tried to move it forward to stop it, but it never does. The only time the system will stop is in the 6 o'clock position, and only after I move it forward. Do you know what is causing this? Thanks Dave

Great video, and did the level one and two (cleaoned/rinsed/reassembled) as you covered, and it all went well, sort of. The reason for doing this is a complete water pressure loss when in the backwash cycle, but only on the "right" side of the dial (cycle between 3 and 6 o'clock). I can't figure it out - do I need to go a level depper in the stack, or look at the resin tanks?

I just had my 60 head apart including removing the ceramic disc. It's running right now. Where can I get a service manual and parts? Also, my top disc is a 4, what does that mean?

Oh yes, My top disk is a 4, this video shows a 1, what's the difference?

I just had my head apart, right down to removing the ceramic disk. It's all together now and running, so here's hoping.

How do I adjust the softness of the water? Thanks

nice video,, I have 2060 sulfur guard and the regenerant tank that takes hydrogen peroxide fill up with water slowly, is that a bad vavle or ball in the inside of the head. What do you think

Hi, do you know where I can get a parts list which shows the part numbers so that I can order some spares from the supplier. Regards Dion

We have never had to replace the eccentric posts.