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Milestone (Formerly Covestic)
เข้าร่วมเมื่อ 20 พ.ค. 2017
CMDB Chat Vlog 8: The Importance of a CMDB Roadmap and Strategy Planning
Dondi Beers and Kate Baldwin from our advisory service practice stop by to discuss configuration management database (CMDB) strategy and Road mapping. milestone.tech/servicenow-configuration-management-database-cmdb/
มุมมอง: 219
วีดีโอ
CMDB Chat Vlog 7: The Value of Mature CMDB for Vulnerability Response - Segment 2
มุมมอง 25ปีที่แล้ว
Robert Dion and Chandan Bhayani from our security operation team join us to discuss how a mature health CMDB is the foundation of vulnerability response. milestone.tech/blog/cmdb-chat-vlog-7-the-value-of-mature-cmdb-for-event-management-and-vulnerability-response/
CMDB Chat Vlog 7: The Value of Mature CMDB for Event Management - Segment 1
มุมมอง 27ปีที่แล้ว
In this session, Solution Architect Austin Harrison discusses the benefits of a mature, healthy configuration management database (CMDB) in the event management in ServiceNow. milestone.tech/blog/cmdb-chat-vlog-7-the-value-of-mature-cmdb-for-event-management-and-vulnerability-response/
CMDB Chat Vlog 6: The Value of Mature CMDB to ITSM - Segment 4
มุมมอง 10ปีที่แล้ว
Finally, our ServiceNow Business Process Consultant, Larry Dial, outlines the benefits of a mature, healthy CMDB for catalog and request management. milestone.tech/blog/cmdb-chat-vlog-6-the-value-of-mature-cmdb-to-itsm/
CMDB Chat Vlog 6: The Value of Mature CMDB to ITSM - Segment 3
มุมมอง 8ปีที่แล้ว
Segment three features Senior Technical Consultant Alan Saunders as he explains the benefits of a mature and healthy CMDB to the change management process. milestone.tech/blog/cmdb-chat-vlog-6-the-value-of-mature-cmdb-to-itsm/
CMDB Chat Vlog 6: The Value of Mature CMDB to ITSM - Segment 2
มุมมอง 16ปีที่แล้ว
In session two, our team expands our discussion to the five benefits of a mature, healthy (CMDB) as it relates to event management improving SLAs and lowering costs. milestone.tech/blog/cmdb-chat-vlog-6-the-value-of-mature-cmdb-to-itsm/
CMDB Chat Vlog 6: The Value of Mature CMDB to ITSM - Segment 1
มุมมอง 56ปีที่แล้ว
Our first segment, ServiceNow Solutions Architect Kenneth Dowdle examines the differences in IT asset management and configuration management in ServiceNow. milestone.tech/blog/cmdb-chat-vlog-6-the-value-of-mature-cmdb-to-itsm/
CMDB Chat Vlog 5: Getting Started with the CSDM - Segment 4
มุมมอง 42ปีที่แล้ว
In our 4th segment, we address how CMDB Life Cycle Stages and Statuses provide consistent values across applications. ServiceNow Business Process Consultant Larry Dial highlights Life Cycle Status Migration as a guided mechanism to upgrade out of the box and custom status for consistent life cycle stages and lifecycle statuses. milestone.tech/blog/cmdb-chat-vlog-5-getting-started-with-the-csdm/
CMDB Chat Vlog 5: Getting Started with the CSDM - Segment 3
มุมมอง 29ปีที่แล้ว
In this segment, we provide an overview of creating application services, business service maps, and application endpoints, and explain how application services tie into the operational layer and maps can be manual, discovered, or tag based. milestone.tech/blog/cmdb-chat-vlog-5-getting-started-with-the-csdm/
CMDB Chat Vlog 5: Getting Started with the CSDM - Segment 2
มุมมอง 24ปีที่แล้ว
In this segment, we show you how to use Service Builder to create and maintain business definitions, technical services, and offerings. milestone.tech/blog/cmdb-chat-vlog-5-getting-started-with-the-csdm/
CMDB Chat Vlog 5: Getting Started with the CSDM - Segment 1
มุมมอง 79ปีที่แล้ว
CSDM implementation doesn’t have to be scary, and you don’t have to boil the ocean to get value. In part one of this vlog, Scott Trumble, Director of Our ServiceNow ITX Practice, will help you get past the initial shock and get started with CSDM, understand the different applications and what to do with them, and how to align your applications to the CSDM. milestone.tech/blog/cmdb-chat-vlog-5-g...
CMDB Chat Vlog 4: ITOM Certificate Management
มุมมอง 49ปีที่แล้ว
Have you ever had a certificate expire that caused an outage? Do you have a spreadsheet to manage expirations? Ever wish there was an easier way? This week, Scott Robinson, Director of Presales and Solution Consulting, shares his passion for the Certificate Management of ServiceNow’s IT Operations Management. milestone.tech/blog/cmdb-chat-vlog-4-itom-certificate-management/
CMDB Chat Vlog 2: New ITOM Features for Discovery - Segment 2
มุมมอง 141ปีที่แล้ว
Just Enough Administration (JEA) allows us to perform Windows discovery without elevated credentials and the wide range of open ports required by Windows Management Instrumentation (WMI). In part 2 of our session on IT operations management (ITOM) features for Discovery, ServiceNow Solutions Architect Kenneth Dowdle discusses the benefits of using JEA for Windows discovery. milestone.tech/blog/...
CMDB Chat Vlog 2: New ITOM Features for Discovery - Segment 1
มุมมอง 41ปีที่แล้ว
The agent-client collector (ACC) provides a mechanism to expand discovery to devices where sharing credentials or allowing firewall access is challenging. Listen in as ServiceNow Solutions Architect Kenneth Dowdle reviews the ACC and discusses use cases for leveraging this agent-based discovery tool. milestone.tech/blog/cmdb-chat-vlog-2-new-itom-features-for-discovery/
CMDB Chat Vlog 3: New ITOM Features for CI Auditing - Segment 2
มุมมอง 65ปีที่แล้ว
ServiceNow Business Process Consultant Larry Dial sheds light on some of the major CMDB Audit considerations and their impact. Having an achievable plan is key. Begin with defining a vision of a successful audit and make incremental steps in getting there. milestone.tech/blog/cmdb-chat-vlog-3-new-itom-features-for-ci-auditing/
CMDB Chat Vlog 3: New ITOM Features for CI Auditing - Segment 1
มุมมอง 22ปีที่แล้ว
CMDB Chat Vlog 3: New ITOM Features for CI Auditing - Segment 1
CMDB Chat Vlog 1: New ITOM Features for CMDB Health & Status Visibility - Segment 2
มุมมอง 50ปีที่แล้ว
CMDB Chat Vlog 1: New ITOM Features for CMDB Health & Status Visibility - Segment 2
CMDB Chat Vlog 1: New ITOM Features for CMDB Health & Status Visibility - Segment 1
มุมมอง 63ปีที่แล้ว
CMDB Chat Vlog 1: New ITOM Features for CMDB Health & Status Visibility - Segment 1
Covestic Podcast E01- Lets Talk NOW - SecOps
มุมมอง 602 ปีที่แล้ว
Covestic Podcast E01- Lets Talk NOW - SecOps
Webinar - Customer Service: Do Legacy Voice and Email Channels Belong in the Dumpster?
มุมมอง 532 ปีที่แล้ว
Webinar - Customer Service: Do Legacy Voice and Email Channels Belong in the Dumpster?
ServiceNow Pro Series Part 1: Why You Should Consider Moving to Pro and What it Takes
มุมมอง 892 ปีที่แล้ว
ServiceNow Pro Series Part 1: Why You Should Consider Moving to Pro and What it Takes
On-Demand Webinar: IT Consulting Project Pitfalls: How to Ensure the Perfect Project
มุมมอง 292 ปีที่แล้ว
On-Demand Webinar: IT Consulting Project Pitfalls: How to Ensure the Perfect Project
On-Demand Webinar: Optimize SaaS License Visibility and Reduce Costs with ServiceNow
มุมมอง 753 ปีที่แล้ว
On-Demand Webinar: Optimize SaaS License Visibility and Reduce Costs with ServiceNow
Optimize Cloud Visibility and Reduce Costs with ServiceNow Cloud Insights
มุมมอง 6103 ปีที่แล้ว
Optimize Cloud Visibility and Reduce Costs with ServiceNow Cloud Insights
Why GRC Leaders Are Moving to Integrated Risk Management in ServiceNow
มุมมอง 2223 ปีที่แล้ว
Why GRC Leaders Are Moving to Integrated Risk Management in ServiceNow
The Secret to Proactive Customer Service with ServiceNow Customer Service Management
มุมมอง 2933 ปีที่แล้ว
The Secret to Proactive Customer Service with ServiceNow Customer Service Management
Mitigating Third-Party Privacy Risks with ServiceNow®
มุมมอง 2013 ปีที่แล้ว
Mitigating Third-Party Privacy Risks with ServiceNow®
Mitigating Third Party Privacy Risks with ServiceNow®
มุมมอง 1474 ปีที่แล้ว
Mitigating Third Party Privacy Risks with ServiceNow®
Using Agent Gamification to Boost Customer Experience
มุมมอง 7434 ปีที่แล้ว
Using Agent Gamification to Boost Customer Experience
Webinar: Demystifying the ServiceNow Journey to Digital Transformation with a Simple Living Roadmap
มุมมอง 1934 ปีที่แล้ว
Webinar: Demystifying the ServiceNow Journey to Digital Transformation with a Simple Living Roadmap
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Thanks. Very informative,
Hi Good Demo.. However could we have a demo on major SCRUM ceremonies. For e.g. for Sprint Planning
do you need servicenow discovery to use servicenow health?
I don't think so
Can u post a link to the other Webinars which were talked anbout?
I have a question, can I create automation for other application? I looking for in docs, but I can' t find this information.
This video really helped me understood ATF in Service-now.Kudos team. Looking for more on automation series here.
Thank you, this demo was quite helpful to me :)
Any link to the slide deck? I grabbed some screenshots as well, but a PDF or PPT would be really helpful. Agreed on comments about a little video editing to cut down on the intro stuff, but hey, yall gotta make a buck on advertising your services I guess.
Nice informative Video..Verification of Approvals , SLA validation is possible through ATF ? Please share some more information