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Coresystems AG
Switzerland
เข้าร่วมเมื่อ 4 ธ.ค. 2018
It's Not Magic That Takes Us to the Stars. It's Science. 👨🏼🚀🚀
Coresystems' advanced platforms help clients to save costs and improve their service performance by utilizing data to generate actionable insights. By leveraging existing data and modern machine learning techniques, businesses are able to optimize their operations by identifying issue root causes before the technician arrives on site.
We focus on proactive problem-solving and spare parts optimization, helping clients streamline their processes and enhance efficiency. With a deep understanding of each client's unique needs, we offer tailored solutions that deliver measurable results and elevate their competitive advantage.
Coresystems' advanced platforms help clients to save costs and improve their service performance by utilizing data to generate actionable insights. By leveraging existing data and modern machine learning techniques, businesses are able to optimize their operations by identifying issue root causes before the technician arrives on site.
We focus on proactive problem-solving and spare parts optimization, helping clients streamline their processes and enhance efficiency. With a deep understanding of each client's unique needs, we offer tailored solutions that deliver measurable results and elevate their competitive advantage.
วีดีโอ
InsightLoop für KMUs (DE)
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Entdecke, wie InsightLoop den Kundenservice für kleine und mittlere Unternehmen neu definiert. Dieses Webinar zeigt, wie unser KI-gestützter Assistent die Problemlösung mit 24/7-Self-Service, Echtzeit-Transkription von Anrufen und Guided Troubleshooting vereinfacht. Erfahre, wie InsightLoop die Ausfallzeiten von Geräten reduziert, Eskalationen minimiert und die Effizienz sowohl für Kunden als a...
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Explore the top 5 use cases of InsightLoop and see how our AI-powered solution transforms customer service and field operations. From reducing service escalations to optimizing troubleshooting with real-time insights, InsightLoop empowers teams to deliver faster, smarter, and more efficient support. Learn how InsightLoop enables: - Call Transcription/Summary & Live Recommendations: Real-time in...
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Discover how InsightLoop is redefining customer service for small and medium-sized businesses. This webinar highlights how our AI-powered assistant simplifies problem-solving with 24/7 self-service, real-time call transcription, and guided troubleshooting. Learn how InsightLoop reduces equipment downtime, minimizes escalations, and boosts efficiency for both customers and service agents. Perfec...
Transforming Service Calls with AI-Guided Troubleshooting and Call Summaries
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See how InsightLoop empowers customer support teams to provide swift, accurate solutions on-site. From initial contact to problem resolution, InsightLoop guides agents through AI-assisted troubleshooting, drawing on a rich database of knowledge. The process concludes with a clear, organized summary of all case details, ensuring the service center maintains a complete record for future support n...
ServiceLoop Live Series - Balancing Ease with Efficiency in Tech Life
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In this episode of ServiceLoop Live, we sat down with Jeremy Scholl from DISH Network to explore Tech Life Made Easy: Balancing Ease with Efficiency. Jeremy shared the real-world challenges DISH technicians face and how the company is using AI and other innovative tools to improve day-to-day efficiency without sacrificing performance. Watch the full episode to gain key insights into how AI and ...
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In this video, we explore the powerful use cases of InsightLoop that can significantly improve your service process. From increasing remote resolution rates to automating tasks like call transcriptions and summaries, InsightLoop helps you save time and reduce costs. Learn how our AI-driven solution assists field service technicians by guiding troubleshooting, providing access to comprehensive k...
Revolutionizing Service Operations with InsightLoop by Coresystems in Collaboration with AWS
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In this insightful video, Jean-Thomas Célette, CEO of Coresystems, discusses how our innovative product, InsightLoop, is transforming the service and field service industries. Designed to enhance efficiency, InsightLoop leverages AI technologies to help service teams predict root causes before they even arrive on-site. By mining and analyzing data from past service cases, InsightLoop empowers b...
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Unlock the full potential of your Salesforce platform with the seamless integration of InsightLoop. In this video, we demonstrate how easy it is to connect InsightLoop with Salesforce, enhancing your workflow and boosting productivity. Discover the benefits of easy access to knowledge and improved data management with this powerful integration. Stay ahead of the competition by leveraging Insigh...
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🚀 Welcome to the New InsightLoop Interface! 🚀 In this video, we are thrilled to introduce the redesigned interface of the InsightLoop Assistant. Our team has worked hard to improve your user experience, making it easier and more efficient to get the answers you need, regardless of the source of information. Here’s what’s new: - Simplified Query Responses: We've streamlined the process of answer...
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🎙️ Speaker: Jean-Thomas Célette, CEO at Coresystems AG JT shared his insights on how Generative AI is revolutionizing Field Service operations. He discussed real-world use cases and practical applications of this cutting-edge technology, including: - Automating service documentation and reports - Enhancing customer support with conversational AI assistants - Optimizing field technician scheduli...
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ServiceLoop Live Series Episode 3 - From Field Technician to Field Service Manager
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ServiceLoop Live Series Episode 2 - The Importance of Leadership in Field Service
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ServiceLoop Live Series Episode 1 - Talent Acquisition & Retention for Field Service
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Coresystems Santa wishes you Merry Christmas!
มุมมอง 27ปีที่แล้ว
Coresystems Santa wishes you Merry Christmas!
Coresystems space shuttle - built from building blocks
มุมมอง 126ปีที่แล้ว
Coresystems space shuttle - built from building blocks
Hi, do you have documentation regarding integrating this with a FSM solution
Hi Asanka! Yes, it's definitely possible to integrate with an FSM solution. Please feel free to reach out to us directly at info@coresystems.ch so we can discuss your specific needs and how we can assist with the integration. Our colleague Cyril has also connected with you on LinkedIn and is looking forward to chatting with you!
Is there a process to send quotations and invoice to customer? How is it happening? Do we need to integrate our QMS or it will be available with SAP FSM natively?
Hello! Thank you for your request. Surely you can do this with a feature called "Business Rules" (if/then function) which allows you to easily automate such tasks. If you need more details on this, please contact us directly: www.coresystems.ch/en/contact Kind regards, Coresystems
Cool stuff Ahmed! Keep going like this!
Thank you for the demo! Very detailed and clear explanaion!
Thanks for the positive feedback!
I am not able to see scale , skill level in my current sap fsm system
Can you try to switch to the "Preview Mode"? This should hopefully solve the problem. If not please contact us directly: www.coresystems.ch/en/contact
Is offline mode possible for this? For example, if the technician doesn't have cell service, can they still access customer contact information, addresses, checklists, etc. and have pictures and data they input upload once cell service is regained?
Yes, the offline mode is implemented from the start and the technician is able to access all the information even if he doesn't have service.
Thank you so much☺
Suppose I want to install an energy meter through FSM, how can i capture the meter reading and pass it to ISU
Hi Rohit Thank you for your inquiry. For such detailed questions, we would recommend that you contact us directly so that we can have a short talk. Feel free to contact us via www.coresystems.ch/en/contact. Kind regards, Coresystems AG
Hi, is the presentation available as PPTX file?
Hi Laurens, thank you for your interest. If you would like to learn more about SAP Field Service Management, you can find more information and a factsheet on our website www.coresystems.ch/en/sap-field-service-management. Feel free to contact us directly at info@coresystems.ch to talk to us. Kind regards, Coresystems AG
I like to learn FSM anyone providing training
Hello Mady, thank you for your comment. If you would like to learn more about FSM, please feel free to contact us directly at: www.coresystems.ch/en/. You can also book a short FSM product demo here: meetings.hubspot.com/coresystems/livedemo-first-touch-sap-fsm Kind regards, Coresystems
i like to learn FSM anyone providing training
Hello Mady, thank you for your comment. If you would like to learn more about FSM, please feel free to contact us directly at: www.coresystems.ch/en/. You can also book a short FSM product demo here: meetings.hubspot.com/coresystems/livedemo-first-touch-sap-fsm Kind regards, Coresystems
Good in-detail explanation. Thanks for the presentation
Thanks for the great feedback!
Thank you. 🙂
FSM is extension of plant maintenance?
Correct. You can use FSM to digitalize the process of the technician in the field for equipment maintenance. The information is transferred seamlessly to the backend. The information is seamlessly transferred to the backend. Contact us for more information: coresystems.ch/en/contact/
Gracias! tendran alguna documentacion en general de WEB o APP FSM ?
Hola Miguel, gracias por tu pregunta. Puedes encontrar varios contenidos sobre SAP FSM en nuestra web. www.coresystems.ch/en/sap-field-service-management Información sobre SAP FSM Mobile: www.coresystems.ch/en/mobile-field-service-management-software-app En la sección "quick insights" de nuestras listas de reproducción de youtube también encontrarás diferentes consejos y trucos. Si necesitas más información, no dudes en contactar con nosotros directamente: info@coresystems.ch. Saludos cordiales, Coresystems AG
I like to learn FSM anyone available
Necesitamos ayuda con su app algún número de contacto
Gracias por su solicitud. Si necesita ayuda, póngase en contacto con nosotros aquí: coresystems.ch/en/contact/ y nos pondremos en contacto con usted lo antes posible. Saludos cordiales, Su equipo de Coresystems
@@coresystemsag somos de mexico , ya proporcione mis datos pero nadie se contacta conmigo . hay algun proveedor aqui en mexico con este sistema?
High quality demonstration!
Thanks for the kind feedback - Happy you like it!
Can u please upload Creation of business rules
Hi Savitha, Thank you for your request. This is a slightly complex process, feel free to contact our team and we will be happy to look at this with you directly. www.coresystems.ch/en/contact Kind regards, Coresystems
@@coresystemsag thanks for the Response.
@@coresystemsag I have registered in coresuite website.
Do have a look into it. Waiting for your response...
Hi
Is that suitable for beginners?
Hi Mageshwara, thank you for your request. If you are interested in the SAP Field Service Management solution and are not sure if it is suitable for you, it would be best if you contact us directly and we can have a chat :) coresystems.ch/en/contact/ Sincerely, Coresystems
Hello, Its Good one
I'm missing the webinars you had on your channel for very different topics and with many best practices. Will you bring them up again?
Hi Christoph, thank you for your feedback. Since many of the webinars were out of date, they are no longer available. If you would still like a webinar or demo on a specific topic, please contact us at coresystems.ch/en/contact/. We will then get back to you. Sincerely, Coresystems
Ideally, you should have shared the link in bio section. It would have been easier for the viewers to directly click the link and open the given URL. Neverthless, it was a nice webinar :)
Thanks for your feedback!
Gracias por la demo, Tendrán alguna en español?
Gracias por su solicitud. Si desea inscribirse en una formación en español, póngase en contacto con nosotros aquí: coresystems.ch/en/contact/ y le responderemos lo antes posible. Saludos cordiales, Su equipo de Coresystems
Thank you for this demo.. is there any demo instance i can access. I have been on boarded recently to this application and need to build some details to fit in out FSM.
Hello Vikash, thank you for your request. If you would like a partner agreement with Coresystems, please contact us here: coresystems.ch/en/contact/ Otherwise, you would need to reach out to your onboarding contact for further assistance. Sincerely, Coresystems
I like it!