wonder studies
wonder studies
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วีดีโอ

Build case and agent automation | Service Cloud Specialist | Salesforce
มุมมอง 5202 หลายเดือนก่อน
Link of the Super badge : trailhead.salesforce.com/content/learn/superbadges/superbadge-service-cloud-admin-specialist Educational Purpose.
Implement Lightning Knowledge | Service Cloud Specialist | Salesforce
มุมมอง 3852 หลายเดือนก่อน
Link of the Super badge : trailhead.salesforce.com/content/learn/superbadges/superbadge-service-cloud-admin-specialist Educational Purpose.
Configure case routing | Service Cloud Specialist | Salesforce
มุมมอง 8443 หลายเดือนก่อน
Link of the Super badge : trailhead.salesforce.com/content/learn/superbadges/superbadge-service-cloud-admin-specialist Educational Purpose.
Create service level and actions | Service Cloud Specialist | Salesforce
มุมมอง 7563 หลายเดือนก่อน
Link of the Super badge : trailhead.salesforce.com/content/learn/superbadges/superbadge-service-cloud-admin-specialist Educational Purpose.
Monitor Your Contact Center with Omni-Channel Supervisor| Omni-Channel for Lightning Experience
มุมมอง 713 หลายเดือนก่อน
Monitor Your Contact Center with Omni-Channel Supervisor| Omni-Channel for Lightning Experience
Start Routing with Omni-Channel | Omni-Channel for Lightning Experience | Service Cloud
มุมมอง 833 หลายเดือนก่อน
Link of the module: trailhead.salesforce.com/content/learn/modules/omni-channel-lex
Understand Skills-Based Routing | Omni-Channel for Lightning Experience | Service Cloud
มุมมอง 1503 หลายเดือนก่อน
Link of the module: trailhead.salesforce.com/content/learn/modules/omni-channel-lex
Understand Queue-Based Routing | Omni-Channel for Lightning Experience | Service Cloud
มุมมอง 383 หลายเดือนก่อน
Link of the Module: trailhead.salesforce.com/content/learn/modules/omni-channel-lex Educational Purpose
Get Started with Omni-Channel | Omni-Channel for Lightning Experience | Service Cloud
มุมมอง 343 หลายเดือนก่อน
Link of the Module: trailhead.salesforce.com/content/learn/modules/omni-channel-lex
Use All the Service Console Productivity Tools Together | Service Cloud Agent Productivity
มุมมอง 1683 หลายเดือนก่อน
Link of the module : trailhead.salesforce.com/content/learn/modules/service-cloud-agent-productivity Educational Purpose
Create Macros and Quick Text to Reduce Clicks | Service Cloud Agent Productivity | Service Cloud
มุมมอง 2183 หลายเดือนก่อน
Link of the Module : trailhead.salesforce.com/content/learn/modules/service-cloud-agent-productivity Educational Purpose
Set Up Service Console Productivity Tools | Service Cloud Agent Productivity | Service Cloud
มุมมอง 2273 หลายเดือนก่อน
Link of the module: trailhead.salesforce.com/content/learn/modules/service-cloud-agent-productivity
Learn About Service Console Productivity Tools | Service Cloud Agent Productivity | Service Cloud
มุมมอง 323 หลายเดือนก่อน
Link of the Module: trailhead.salesforce.com/content/learn/modules/service-cloud-agent-productivity
Knowledge Basics for Lightning Experience | All Modules | Salesforce
มุมมอง 513 หลายเดือนก่อน
Link of the module: trailhead.salesforce.com/content/learn/modules/lightning-knowledge-basics
Create Digital Engagement on Multiple Channels | Service Cloud for Lightning Experience | Salesforce
มุมมอง 443 หลายเดือนก่อน
Create Digital Engagement on Multiple Channels | Service Cloud for Lightning Experience | Salesforce
Automate Case Management | Service Cloud for Lightning Experience | Service Cloud
มุมมอง 983 หลายเดือนก่อน
Automate Case Management | Service Cloud for Lightning Experience | Service Cloud
Administer Service Cloud | Service Cloud for Lightning Experience | Service Cloud
มุมมอง 2073 หลายเดือนก่อน
Administer Service Cloud | Service Cloud for Lightning Experience | Service Cloud
Begin Your Customer Service Journey | Service Cloud for Lightning Experience | Service Cloud
มุมมอง 1873 หลายเดือนก่อน
Begin Your Customer Service Journey | Service Cloud for Lightning Experience | Service Cloud
Establish case management | Service Cloud Specialist | Salesforce
มุมมอง 7773 หลายเดือนก่อน
Establish case management | Service Cloud Specialist | Salesforce
Build an agent dashboard | Service Cloud Specialist | Salesforce
มุมมอง 7593 หลายเดือนก่อน
Build an agent dashboard | Service Cloud Specialist | Salesforce
Quiz: Credential Security | Pre-work | Service Cloud Specialist | Salesforce
มุมมอง 5833 หลายเดือนก่อน
Quiz: Credential Security | Pre-work | Service Cloud Specialist | Salesforce
Generate Yearly Report || UiPath Assignment || shorttrick
มุมมอง 5K7 หลายเดือนก่อน
Generate Yearly Report || UiPath Assignment || shorttrick
Module 14 Knowledge Check | AWS Academy Cloud Architecting | Planning for Disaster
มุมมอง 3.1K9 หลายเดือนก่อน
Module 14 Knowledge Check | AWS Academy Cloud Architecting | Planning for Disaster
Module 13 Knowledge Check | AWS Academy Cloud Architecting | Building Microservices and Serverless
มุมมอง 2.8K9 หลายเดือนก่อน
Module 13 Knowledge Check | AWS Academy Cloud Architecting | Building Microservices and Serverless
Module 12 Knowledge Check | AWS Academy Cloud Architecting | Building Decoupled Architectures
มุมมอง 2.6K9 หลายเดือนก่อน
Module 12 Knowledge Check | AWS Academy Cloud Architecting | Building Decoupled Architectures
Module 11 Knowledge Check | AWS Academy Cloud Architecting | Caching Content
มุมมอง 2.8K9 หลายเดือนก่อน
Module 11 Knowledge Check | AWS Academy Cloud Architecting | Caching Content
Module 10 Knowledge Check | AWS Academy Cloud Architecting | Automating Your Architecture
มุมมอง 2.9K9 หลายเดือนก่อน
Module 10 Knowledge Check | AWS Academy Cloud Architecting | Automating Your Architecture
Module 9 Knowledge Check | AWS Academy Cloud Architecting | Implementing Elasticity, Availability.
มุมมอง 2.8K9 หลายเดือนก่อน
Module 9 Knowledge Check | AWS Academy Cloud Architecting | Implementing Elasticity, Availability.
Module 8 Knowledge Check | AWS Academy Cloud Architecting | Securing User and Application Access
มุมมอง 3.2K9 หลายเดือนก่อน
Module 8 Knowledge Check | AWS Academy Cloud Architecting | Securing User and Application Access

ความคิดเห็น

  • @reydantegarcia1915
    @reydantegarcia1915 8 ชั่วโมงที่ผ่านมา

    Thank you soooo much, I only missed the @[] in the ChatterMessage, lifesaver

  • @vaishnavimaturi2382
    @vaishnavimaturi2382 วันที่ผ่านมา

    Guys if you didn’t find end date please check if the object manager is contact or contract. If it’s contact change to contract then you can find the end date in contract.

  • @LingampalliGangabhavani
    @LingampalliGangabhavani 2 วันที่ผ่านมา

    Showing as We could not find the necessary 'Core competencies ' ration button on the 'New Review' but i had created it what to do any solution

  • @zesttechunbox
    @zesttechunbox 2 วันที่ผ่านมา

    @PurnasaiPurnasai 1 year ago Sir zip_Postal_code_c does not exist check spelling ane vasthunde please help chayande please help

  • @assk1728
    @assk1728 4 วันที่ผ่านมา

    On the Review Record Page, we can’t find the ‘Position & Candidate’ field section. can anyone plz help!!!

  • @Mkozzzz
    @Mkozzzz 6 วันที่ผ่านมา

    Thanks! Those questions are still 100% up to date for anyone wandering :)

  • @Canvasandstage
    @Canvasandstage 8 วันที่ผ่านมา

    Review record page not activated as org details

  • @MylesChandler15
    @MylesChandler15 8 วันที่ผ่านมา

    I keep getting an error message after completed saying “ We couldn’t find the ‘Annual_Energy_Usage_kWh__c field on the Energy_Audit__c custom object. Can anyone help how to resolve this please

  • @TheDIYKit
    @TheDIYKit 22 วันที่ผ่านมา

    Hi I am getting error we can't find send email macro. Ensureacro send email to customer. Kindly guide asap

    • @WonderStudies
      @WonderStudies 18 วันที่ผ่านมา

      While creating a macro you did not choose the send option in Email.

  • @Himaja22
    @Himaja22 23 วันที่ผ่านมา

    I am not able to find Send matching account to lead routing in Actions

  • @saimahesh1000
    @saimahesh1000 25 วันที่ผ่านมา

    For review and recurting options. first do the build a data model for recurting app module

  • @SahithiYadavalli
    @SahithiYadavalli หลายเดือนก่อน

    contol and command is not showing

  • @thalakokkulanikhitha4621
    @thalakokkulanikhitha4621 หลายเดือนก่อน

    In the requirement component, we can’t find the text 'You must have spoken with a potential customer about a Bot product before creating an opportunity.' how to fix error

  • @TheLoneMan-fk2iu
    @TheLoneMan-fk2iu หลายเดือนก่อน

    Hello Guys I have solved the problem please kindly go back to this part Set Up Your Salesforce DX Environment and download the 'sf-64x' and run it go to CMD in Administrator and type sfdx update after that resume to this video if you recieve this error: (INSUFFICIENT_ACCESS: use of the Metadata API requires a user with the ModifyAllData or ModifyMetadata permissions) Login to your Saleforce account, on the right corner click setup. Login to Salesforce: Go to Setup. Search for Users and select Users. Check Your Profile: Find your user and check the profile associated with it. Update Profile Permissions: Go to Profiles or Permission Sets. Edit the profile or permission set to include the above permissions under System Permissions. Save the changes.

  • @TheLoneMan-fk2iu
    @TheLoneMan-fk2iu หลายเดือนก่อน

    In order to solve the problem you guys forgot to run the downloaded Application XD

  • @TheLoneMan-fk2iu
    @TheLoneMan-fk2iu หลายเดือนก่อน

    Man theres allot of ungrateful muppets here

  • @TheLoneMan-fk2iu
    @TheLoneMan-fk2iu หลายเดือนก่อน

    Hello Guys in order to fix the 6 Problems go back to SETup > Search quick find box 'Apex classes' > Generate From WSDL > Upload the file (Note! Make sure the name is ParkService) DONT USE THIS ( not this (ParksServices) or this (ParkServices)) After saving go back to your Apex Code and save all classes and rerun it

  • @trisharoy1667
    @trisharoy1667 หลายเดือนก่อน

    Could not find Recruiting entry can someone help here

  • @emmanuelrogers1560
    @emmanuelrogers1560 หลายเดือนก่อน

    Not all heroes wear capes... ❤ Thank you

  • @smita4845
    @smita4845 หลายเดือนก่อน

    In Lightning App builder after adding the filter User-Role-Name contains Research Manager you need to click done twice (2nd Done button was hidden for me, so zoom in) then Save, nothing to do with Activate

  • @MdShahriarMasud
    @MdShahriarMasud หลายเดือนก่อน

    Waste of time

  • @samuelsandoval1062
    @samuelsandoval1062 หลายเดือนก่อน

    thank you

    • @WonderStudies
      @WonderStudies หลายเดือนก่อน

      You're welcome

  • @Yuvagarikipati
    @Yuvagarikipati หลายเดือนก่อน

    Twitter showing insufficient permission

  • @DishaLakkimsetti-ps7uy
    @DishaLakkimsetti-ps7uy 2 หลายเดือนก่อน

    SOURCE CODE1: public class AccountProcessor { @future public static void countContacts(List<Id> accountIds){ List<Account> accounts = [Select Id, Name from Account Where Id IN : accountIds]; List<Account> updatedAccounts = new List<Account>(); for(Account account : accounts){ account.Number_of_Contacts__c = [Select count() from Contact Where AccountId =: account.Id]; System.debug('No Of Contacts = ' + account.Number_of_Contacts__c); updatedAccounts.add(account); } update updatedAccounts; } } ------------------------------------------------- Source CODE2: @isTest public class AccountProcessorTest { @isTest public static void testNoOfContacts(){ Account a = new Account(); a.Name = 'Test Account'; Insert a; Contact c = new Contact(); c.FirstName = 'Bob'; c.LastName = 'Willie'; c.AccountId = a.Id; Contact c2 = new Contact(); c2.FirstName = 'Tom'; c2.LastName = 'Cruise'; c2.AccountId = a.Id; List<Id> acctIds = new List<Id>(); acctIds.add(a.Id); Test.startTest(); AccountProcessor.countContacts(acctIds); Test.stopTest(); } }

  • @ramyavalicherla1467
    @ramyavalicherla1467 2 หลายเดือนก่อน

    Challange not yet complete in My Trailhead playground 1 We updated an accout that had 'Match_Billing_Address__c' set to true. We expected the triggee to fire, but it didn't. Make sure the trigger fires if 'Match_Billing_Address__c' is true Answer for this error

  • @whatsnew_vlogs
    @whatsnew_vlogs 2 หลายเดือนก่อน

    Bro where upload the assignment

  • @Kevinfromsales
    @Kevinfromsales 2 หลายเดือนก่อน

    Do you need to complete the labs to pass the course and get the badge at the end?

  • @MeenalChaturvedi
    @MeenalChaturvedi 2 หลายเดือนก่อน

    If you are getting System.CalloutException: Callout from scheduled Apex not supported. go back to the 2nd video & create the scheduled apex & uncomment futurecallout line in the other class.

  • @ibimakoko8473
    @ibimakoko8473 2 หลายเดือนก่อน

    How do you verify the email for the macro to run?

    • @WonderStudies
      @WonderStudies 2 หลายเดือนก่อน

      It will auto adjust by support settings, or else check for routing address in Email-to-Case

  • @thulasiyadav-p5v
    @thulasiyadav-p5v 2 หลายเดือนก่อน

    Apex and flow call out also

  • @thulasiyadav-p5v
    @thulasiyadav-p5v 2 หลายเดือนก่อน

    Sir super.... Next time pls post experience cloud

    • @WonderStudies
      @WonderStudies 2 หลายเดือนก่อน

      Sure will upload soon

  • @swathireddy2553
    @swathireddy2553 2 หลายเดือนก่อน

    The Apex class doesn't use the '@future' annotation. Make sure the method uses the @future annotation.

  • @WonderStudies
    @WonderStudies 2 หลายเดือนก่อน

    At 8:53 You Need to select multiple items at a time By "Ctrl+click on each field".

  • @priyaalla5542
    @priyaalla5542 2 หลายเดือนก่อน

    Thanks Bro

  • @siulimandal8027
    @siulimandal8027 2 หลายเดือนก่อน

    @isTest public with sharing class MaintenanceRequestHelperTest { private static final String STATUS_NEW = 'New'; private static final String WORKING = 'Working'; private static final String CLOSED = 'Closed'; private static final String REPAIR = 'Repair'; private static final String REQUEST_ORIGIN = 'Web'; private static final String REQUEST_TYPE = 'Routine Maintenance'; private static final String REQUEST_SUBJECT = 'Testing subject'; private static Vehicle__c createVehicle() { return new Vehicle__c(Name = 'SuperTruck'); } private static Product2 createEq() { return new Product2(Name = 'SuperEquipment', Lifespan_Months__c = 10, Maintenance_Cycle__c = 10, Replacement_Part__c = true); } private static Case createMaintenanceRequest(Id vehicleId, Id equipmentId) { return new Case(Type = REPAIR, Status = STATUS_NEW, Origin = REQUEST_ORIGIN, Subject = REQUEST_SUBJECT, Vehicle__c = vehicleId); } private static Equipment_Maintenance_Item__c createWorkPart(Id equipmentId, Id requestId) { return new Equipment_Maintenance_Item__c(Equipment__c = equipmentId, Maintenance_Request__c = requestId); } @isTest private static void testMaintenanceRequestPositive() { Vehicle__c vehicle = createVehicle(); insert vehicle; Product2 equipment = createEq(); insert equipment; Case somethingToUpdate = createMaintenanceRequest(vehicle.Id, equipment.Id); insert somethingToUpdate; Equipment_Maintenance_Item__c workPart = createWorkPart(equipment.Id, somethingToUpdate.Id); insert workPart; Test.startTest(); somethingToUpdate.Status = CLOSED; update somethingToUpdate; Test.stopTest(); Case newReq = [SELECT Id, Subject, Type, Vehicle__c, Date_Reported__c, Date_Due__c FROM Case WHERE Status = :STATUS_NEW]; Equipment_Maintenance_Item__c clonedWorkPart = [SELECT Id FROM Equipment_Maintenance_Item__c WHERE Maintenance_Request__c = :newReq.Id]; System.assert(clonedWorkPart != null); System.assert(newReq.Subject != null); System.assertEquals(newReq.Type, REQUEST_TYPE); System.assertEquals(newReq.Vehicle__c, vehicle.Id); System.assertEquals(newReq.Date_Reported__c, System.today()); System.assertEquals(newReq.Date_Due__c, System.today().addDays(10)); // Assuming 10 days cycle } @isTest private static void testMaintenanceRequestNegative() { Vehicle__c vehicle = createVehicle(); insert vehicle; Product2 equipment = createEq(); insert equipment; Case emptyReq = createMaintenanceRequest(vehicle.Id, equipment.Id); insert emptyReq; Equipment_Maintenance_Item__c workPart = createWorkPart(equipment.Id, emptyReq.Id); insert workPart; Test.startTest(); emptyReq.Status = WORKING; // Not triggering the creation of a new Case update emptyReq; Test.stopTest(); List<Case> allRequests = [SELECT Id FROM Case]; System.assert(allRequests.size() == 1); // Ensure only the original request is present } @isTest private static void testMaintenanceRequestBulk() { // Create lists for bulk testing List<Vehicle__c> vehicleList = new List<Vehicle__c>(); List<Product2> equipmentList = new List<Product2>(); List<Case> requestList = new List<Case>(); List<Equipment_Maintenance_Item__c> workPartList = new List<Equipment_Maintenance_Item__c>(); // Generate bulk data for vehicles and equipment for (Integer i = 0; i < 300; i++) { vehicleList.add(new Vehicle__c(Name = 'Vehicle ' + i)); equipmentList.add(new Product2(Name = 'Equipment ' + i, Lifespan_Months__c = 10, Maintenance_Cycle__c = 10, Replacement_Part__c = true)); } insert vehicleList; insert equipmentList; // Create maintenance requests and associated work parts for (Integer i = 0; i < 300; i++) { Case maintenanceRequest = new Case(Type = REPAIR, Status = STATUS_NEW, Origin = REQUEST_ORIGIN, Subject = REQUEST_SUBJECT, Vehicle__c = vehicleList[i].Id); requestList.add(maintenanceRequest); } insert requestList; // Create work parts for each request for (Integer i = 0; i < 300; i++) { Equipment_Maintenance_Item__c workPart = new Equipment_Maintenance_Item__c(Equipment__c = equipmentList[i].Id, Maintenance_Request__c = requestList[i].Id); workPartList.add(workPart); } insert workPartList; // Update maintenance requests to closed to trigger the logic Test.startTest(); for (Case req : requestList) { req.Status = CLOSED; // Change the status to CLOSED } update requestList; // Perform the update Test.stopTest(); // Verify that new cases were created List<Case> newRequests = [SELECT Id, Subject, Type, Vehicle__c, Date_Reported__c, Date_Due__c FROM Case WHERE Status = :STATUS_NEW]; // Check that 300 new cases were created System.assertEquals(300, newRequests.size(), 'Expected 300 new maintenance requests to be created.'); // Validate properties of the created requests for (Case newRequest : newRequests) { System.assertNotEquals(null, newRequest.Subject, 'Subject should not be null.'); System.assertEquals(REQUEST_TYPE, newRequest.Type, 'The Type of the new request should match the expected value.'); System.assertEquals(System.today(), newRequest.Date_Reported__c, 'Date Reported should be today.'); System.assertEquals(System.today().addDays(10), newRequest.Date_Due__c, 'Date Due should be 10 days from today.'); } } }

  • @SriganeshThirumaran
    @SriganeshThirumaran 2 หลายเดือนก่อน

    What did u all do for Filter In review is not there Can you all tell me plz how to solve it

    • @smita4845
      @smita4845 หลายเดือนก่อน

      which step are you talking about

  • @MANORANJITHAM.R
    @MANORANJITHAM.R 2 หลายเดือนก่อน

    hoe to get a postal code

  • @sandhiyaragavan09
    @sandhiyaragavan09 2 หลายเดือนก่อน

    The class is not creating it showing as apex class randomcontactfactory is not legal name what can be done for it please anybody response

  • @user-cv7zu7oz4r
    @user-cv7zu7oz4r 3 หลายเดือนก่อน

    Operation did not complete,,while creating new apex trigger(duplicate value found) like this showing..what to do

  • @ACorbin-q8x
    @ACorbin-q8x 3 หลายเดือนก่อน

    Do you finish 6, 7, 8?

    • @WonderStudies
      @WonderStudies 2 หลายเดือนก่อน

      Uploaded go through the channel once

  • @whatishappening-newsandtrends
    @whatishappening-newsandtrends 3 หลายเดือนก่อน

    Thank you so much

  • @whatishappening-newsandtrends
    @whatishappening-newsandtrends 3 หลายเดือนก่อน

    thank you for this

  • @xxninjawolfxx1191
    @xxninjawolfxx1191 3 หลายเดือนก่อน

    Why I cant see the other fields when am making a new approval , am missing purpose of trip status trip start and etc.

  • @ronnythepooh
    @ronnythepooh 3 หลายเดือนก่อน

    doing God's work for sure

  • @SasidharanCS
    @SasidharanCS 3 หลายเดือนก่อน

    ❤❤❤

  • @k.khakre250
    @k.khakre250 3 หลายเดือนก่อน

    Thanks a lot 👍

  • @rushikeshavamurthi
    @rushikeshavamurthi 3 หลายเดือนก่อน

    We can't find 'Field Sales App' immediately after 'Today' in the Mobile Navigation Menu

  • @me-august
    @me-august 3 หลายเดือนก่อน

    I don't find new contact in flows??

  • @mynreden2720
    @mynreden2720 3 หลายเดือนก่อน

    I love your musical taste. If it possible, pls make public playlist with your favourites

  • @RajeeshKumar89
    @RajeeshKumar89 3 หลายเดือนก่อน

    Hi Dear Sir. Are you able to upload more solutions to this superbadge Sir Please? Thank you Sir

    • @WonderStudies
      @WonderStudies 3 หลายเดือนก่อน

      Sure, I will upload the remaining videos as soon as possible.