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Thank you. This happens to me all the time. I appreciate your suggestion of an adendum to the lease to cover this.

Dont do it

This is why my lease is ALWAYS month-to-month. ESA is a scam.

Can apartment landlords, ask for your dog to be neutered in order for it to live in the property

Would you be open to doing a live stream together sometime. I come from decades of working at the large, national and statewide Property Management organizations. I recently started a side consulting business where I train the small landlords all the tips and business practices that we teach our leasing agents on over at that side of the industry. Topics include leasing safety protocol, business practices to minimize fair housing issues, marketing and advertising dos and donts, techniques and tips on application processing, creating properly worded screening criteria, etc.

When you ask for their identification, be sure you specify that you’re not just wanting a “Government Issued Photo Identification”…. But instead, you want a “U.S. Government Issued Photo identification”. Therefore they aren’t going to give you their “Venezuelan Drivers license”, since “citizenship status” is not a protected class. Now, that said-be sure to check your local jurisdiction as to whether this IS a protected class in your city or county, etc. Next, when doing the income verification part, be sure your criteria specifically states “income verification” not EMPLOYMENT verification. This may sound petty but to the prospect trying to play “gotcha” with you (or that HUD agent) you basically just said that “I’m going to validate that you’re an able bodied person who can get up and go to work everyday “. That’s technically not what you’re doing… You are verifying that they meet your INCOME standards, not your EMPLOYMENT standards. Thus, stay away from asking “Do you work full time/part time. If they meet your INCOME requirements, this should not matter as far as your acceptance or rejection. As far as the credit report goes… I teach landlords to go much further beyond just looking at the “credit score” on the credit report. Check any aliases and. Previous addresses listed. Then be sure to contact the city assessor for each of these addresses and validate the owner name. Cross reference the last name of those property owners with any last names of the aliases listed on the credit report, so as to be sure they aren’t giving you their “uncle” for example as a landlord reference. You should also be looking at each individual account on the credit report as well. In other words, don’t just use the “score”. For example, if they have 10 accounts listed in their credit report (visa, Master Card, student loan, auto payment, etc) and they pay 9 of them on time but only one has been sent to collections. Most landlords would see the “good credit score” and accept the applicant. I teach landlords to actually “open up” the credit report and be sure that this ONE account that was sent to collections is not a “landlord or Property Management company”. In this instance, this would be an automatic denial at any of the properties/apartment communities I’ve managed in the past. One last thing, when you’re inquiring about their cat/dog/ferret, etc. situation , be sure that you’re using the verbiage “Will there be any ANIMALS in the unit?” Not necessarily PETS, since that seeing eye dog or that emotional support dog is not legally a PET. If they answer NO, but come in on move in day with Fido, their Emotional Support Dog, they didn’t necessarily lie on the application, since technically that’s not a PET. So be sure you’re using proper wording in your documents and when verbally communicating with the prospect. I come from decades of working at the large, national and statewide Property Management organizations (where I’ve managed the 300 unit/500 unit communities). My classes teach small landlords all the secrets and tips that we train our leasing agents on at that side of the industry. To better explain this…I use the analogy of the car sales industry. If we were to equate our business to the automobile sales industry-think of it like this…. When purchasing a car, there are THREE primary ways to do so. There’s the guy that put his car in the driveway and puts the “for sale “ sign on it, places the Craigslist ad and puts the ad in the newspaper. Then there’s the “Bob’s Auto Sales” -the small local dealership… That said, most TH-cam content creators are a landlord that would be equivalent to one of these levels. Now, to keep with this analogy, I’ve never put my car in the driveway to sell it , nor have I ever owned my own private small dealership. Instead, I come from decades of working at the “Toyota or Chrysler” dealerships (as an analogy-not literally) . My courses teach the “Bobs Auto Sales” (small property management company) and the guy who puts his car in the driveway to sell it(the small 8 unit apartment owner) all the business practices that we teach our staff at Toyota and Chrysler (the large National Property Management firms). I hope that analogy makes sense. These companies are deep into training their leasing staff. I take all that training and education that we give our associates at the big national companies, and bring it to the small landlord/small property management outfit. I offer courses on Fair Housing, Marketing and Leasing tactics, Proper Application Processing Procedures, and General Property operations. Each of my classes come with a downloadable PDF textbook and Forms/Templates that pertain to each class. For example, the General Property Operations class (titled “Move In Day and Beyond) comes with editable forms for “Preventative Maintenance Checklists” for winter, spring, summer and fall. The class “Mastering the Art of Apartment Marketing” comes with a ‘Competitive Market Study’ template that you can use to compare your property to your competitors and thus set your rental rates more accurately. The “Rental Application Process Procedures” class comes with an “Income Verification form” and a “Landlord Verification Form” as well - just to name a few. I began my landlord training business after realizing that there is such a huge gap between the training and education that we have over at the large companies (such as Lincoln Property Co., AMLI Residential, Fogelman Properties, etc.) and that of most small landlords. www.Jppropertyconsulting.com Or you can get a better sense of my background from my LinkedIn page: Jim Puccio, ARM, CAM

What software do you use to automate your payments.

I offer my tenants a 1 time free drain clean out - that also covers a toilet plugging- after that they get charged.

It’s such a small expense for safety that I just provide batteries when needed for my locks and detectors. Otherwise, the smoke/CO detectors are just going to be unplugged

I’m using Avail and they don’t have many features

Craigslit?are u kidding? Two un a week. Over night on fb, 20 replies

I've listed on market place.first time on fb. I'd like to send and receive my standard application. I have 20 emails in one day! I been photo my app.and sending it?

Yay the people destroying society to make an extra buck. Bet they're the same people wondering why there are so many homeless. Take a look at rent prices when you can and tell me how a poor person could afford it

TY!

Thanks for great information

Can you make a video that ranks the different landlord management companies that you’ve reviewed on your channel?

"I bring my leads from zillow etc into turbotenant" Q: how are you doing this? After zillow interest message you send pre-screener from turbotenant? how do you get the leads transferred?

Thank you very much for this video. Can you please tell me if TT or Avail throughly verify employment and previous Landlords. From what I have heard some people will try to be sneaky and put a family or friend's phone number who will be deceptive and pretend to be the employer and/or previous Landlord.

Thank you

Appreciated this review as my final choice came down to these two products. Thorough review. Thank you.

do they actually offer maintenance pro's or who do you recommend?

This is great information, thank you! Can you confirm that TurboTenant allows one to syndicate to the Zillow Network (Trulia, Zillow, HotPads) when creating a listing? Also, I don't think Avail allows this Zillow Network syndication, correct? But if I went with Avail, is it easy to post for free on Zillow? Also, on the Turbo Tenant website, the only options I found were either $0 or $16.58/mo (premium) - I couldn't find the cheaper premium ones you mentioned. Thanks!

'promosm' 😕

No, avail doesn’t have a way to loop in a vendor

Another great video 🎉Thank you!

Great review! 🎉 Thank you!

Thank you for the useful information. Moving away from our property manager and going to self manage.

Thanks for the info. My wife and I are in the process of buying a second primary home and turning our current home into our first rental property. This looks like a good option for us.

Either of you using Azibo still today? Thanks for the video, not much information online about it. Looking to move from Tellus to Azibo. Tellus and Stessa are probably the only other apps I've come across that 1. allow unlimited units and 2. completely free ACH payments. However Tellus's reporting feature has been busted for the last 2 years, and doubtful they'll ever fix it. And I hate how Stessa forces you to use their bank account as a middle man that you manually have to transfer from to your bank account. I've played a bit with Azibo for a few days now and the reporting does look good. Hope the payments are as smooth 🤞

he didn't give a reason why he is not recommending zelle. wierd video

Good question @ThirstyforTruth, I haven’t ever had an applicant push back on Avail’s screening fees, which are a bit high. We’re in an expensive market, so people may not be as sensitive about price, however.

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Do you ever get any pushback from applicants for the cost of screening? Their price is higher than most others.

Get a real job

Great review, currently using Avail but what I would like to see is app for iPad, thanks for mentioning the other software I was looking at others

I noticed that everyone has advice for landlord and how to deal with tenants but I never see where a tenant can go if they need help.

Wait, $10 late fee max? That’s crazy

Your video is very beautiful. I like it a lot. I have been trying to talk to you for a long time. I am waiting for your response. Please give me a chance to talk to you. I am a professional digital marketer and TH-cam marketing expert.❤️

If there is a no pet clause in your lease and the neighbors have pets and not taking care of them what should I do

"PromoSM"

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Great tips! Thx

Thanks for the review. I have used avail for two or more years now and I can say it provides everything I need and more. Been through multiple lease changes and amendments with maintenance requests and has more then adequate tenants screening. Yes, an app on the mobile device would improve but not really lacking with the web portal that effects me.

Have you had to enforce a lease for any eviction proceedings?

Any thoughts on this? My realtor put the rental listing up and got the permission of the current tenant to show the house while he is still living in the house. The tenant is moving out before the end of the month and still has boxes of his stuff in the house.

How do you feel about folks with large aquariums?

How much are those cleaning costs? I haven’t found anyone willing to do a move out cleaning for less than $200

What do you think about skipping the showings and just do matterport or a video walkthrough ?

How often do y’all update your site?

What if your property is on the high end of the market? The people that are renting those places aren’t generally going to have bad references