Integrating AI into your CX journey? According to a recent CCW Market study, a staggering 91% of CX leaders expressed that implementation is the top concern with AI. With advancements in AI happening weekly, establishing a strong approach to AI governance is critical to protecting your launch and go-forward CX success.
Join ibex as we go deep on AI governance and implementation. From assessment, to integration, to launch and beyond, this best-practices webinar will prepare CX leaders for the next steps in their AI journey, and for the years ahead.
Watch the webinar to learn:
• The importance of AI governance in the modern contact center
• Establishing effective governance frameworks for AI implementation
• Strategies for ensuring transparency and explainability in AI implementation
• Navigating the complexities of AI governance and regulatory compliance