International Avaya User Group
International Avaya User Group
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Avaya Webinar: Bringing your OnPrem Contact Center to the Next Level with Workplace Client
มุมมอง 3179 หลายเดือนก่อน
Everybody is in customer service! This makes it important for a business to have a tool to bring back-office and front-office together, build a seamless service infrastructure and still keep it as flexible and open as possible to be ready for new business requirements coming in or to handle the unforeseen. The Avaya Workplace client can be exactly this tool to help businesses excel, provide the...
IAUG Webinar: Avaya Workplace & Spaces Made Simple
มุมมอง 629 หลายเดือนก่อน
Maximize the benefits of Avaya Workplace and Avaya Spaces by exploring the full feature set of both applications. Attendees will learn how to optimize their end user experience and take advantage of the tools on a daily basis.
Enterprise 911 Legislation and The Requirements For Compliance
มุมมอง 229 หลายเดือนก่อน
Compliance with Kari’s Law, RAY BAUMS Act, and Alyssa’s Law regulations can be confusing, complicated, and costly. Bill will take the members through the compliance requirements of each of the regulations and the penalties for non-compliance. Svien will delve into the technology and the business policies/processes needed to comply with the laws. The approach used by a multi-location school dist...
AOTMP: Center of Excellence = Job Security
มุมมอง 339 หลายเดือนก่อน
A Technology Management Center of Excellence (CoE) represents the best of the best and the c-suite recognizes that a CoE delivers real and meaningful business value. Deliver value and you increase the value of everyone contributing to the CoE to the business (job security). Does your team have what it takes to become a CoE? Attend and you’ll learn what you need to know so you can answer with an...
Discover the impact of Avaya ENGAGE on the Avaya and Customer Experience Community
มุมมอง 529 หลายเดือนก่อน
Hear from IAUG Executive Director, Colleen Jamieson on the impact that our Avaya ENGAGE conference has on the users of Avaya solutions and leaders in the Customer Experience/Communication Technology ecosystem.
Unique Highlights and Features at Avaya ENGAGE 2024
มุมมอง 1229 หลายเดือนก่อน
Hear from IAUG Executive Director, Colleen Jamieson as she shares some of the unique highlights and features taking place at Avaya ENGAGE 2024 that sets our event apart from others.
Discover why you should volunteer with IAUG
มุมมอง 29ปีที่แล้ว
Long time IAUG Leader and Volunteer Mary Doran shares what value she finds in volunteering with IAUG!
Why be a Member of IAUG?
มุมมอง 96ปีที่แล้ว
Learn from long time IAUG member and volunteer some of the benefits and opportunities that being a member of IAUG brings!
Avaya Workplace Update and Overview for Elite Users
มุมมอง 2.2Kปีที่แล้ว
This session will provide an overview of Avaya Workplace for Windows capabilities for Avaya Contact Center Elite solutions including an update on the user experience and latest features for Contact Center Agents in Workplace, the differences between various Avaya client apps and solutions for supporting customer experience. The session will also cover best practices for deployment and insight i...
IAUG Member Testimonial: Pamela Johnnicans
มุมมอง 692 ปีที่แล้ว
Hear from IAUG Member Pamela on 3 reasons why she finds IAUG to be beneficial to her career!
Avaya Aura Session Manager Regular-Expression Adaptation: A Deep Dive
มุมมอง 2.3K2 ปีที่แล้ว
Maybe you’ve heard about Avaya Aura Session Manager’s regular-expression adaptation feature, but you haven’t figured out what exactly it can do for you. This deep dive will show you how regular-expression adaptation can modify (almost) any part of a Session Initiation Protocol (SIP) message and thus solve complex real-world problems without requiring new software features. This webinar is not f...
IAUG Webcast: Aura Platform Release Update
มุมมอง 4232 ปีที่แล้ว
Curious about what's new in the latest Aura platform release? Join us to hear an update from Avaya Aura PLM Lead, Darrell Butler. Speaker: Darrell Butler, Avaya, Aura PLM Lead
IAUG Webcast: Web Services APIs for Beginners
มุมมอง 2412 ปีที่แล้ว
Web Services are key to the API economy, but do you understand what they are and how they are used? In this webinar, Andrew Prokop will introduce you to the fundamentals of web services, why they are important, and how they can be used to integrate with Avaya cloud technologies such as CPaaS (Communications as a Platform Service) and Avaya Spaces. Speaker: Andrew Prokop, Experience Builder Arch...
Avaya Webcast TLS Management on Avaya SBCE
มุมมอง 7893 ปีที่แล้ว
Join us for an overview of TLS Management on ASBCE. The session will also include some high-level configuration for TLS Management on ASBCE.
Why join us at Avaya ENGAGE 202?
มุมมอง 1073 ปีที่แล้ว
Why join us at Avaya ENGAGE 202?
Avaya Webcast: Apple Push Notifications on Avaya Aura Session Manager
มุมมอง 3.7K3 ปีที่แล้ว
Avaya Webcast: Apple Push Notifications on Avaya Aura Session Manager
Avaya Aura Roadmap Update
มุมมอง 1.6K3 ปีที่แล้ว
Avaya Aura Roadmap Update
IAUG Webcast: Avaya Messaging Roadmap
มุมมอง 3053 ปีที่แล้ว
IAUG Webcast: Avaya Messaging Roadmap
IAUG Webcast: Avaya Workplace and Avaya Contact Center Elite Solutions
มุมมอง 2.1K3 ปีที่แล้ว
IAUG Webcast: Avaya Workplace and Avaya Contact Center Elite Solutions
IAUG Webcast: Google DialogFlow CX and the Avaya Cloud
มุมมอง 2603 ปีที่แล้ว
IAUG Webcast: Google DialogFlow CX and the Avaya Cloud
Avaya ENGAGE 2020 Recap
มุมมอง 2883 ปีที่แล้ว
Avaya ENGAGE 2020 Recap
Tips Tricks and Challenges in a Remote Work Environment
มุมมอง 3513 ปีที่แล้ว
Tips Tricks and Challenges in a Remote Work Environment
Avaya Calling for Microsoft Teams
มุมมอง 11K3 ปีที่แล้ว
Avaya Calling for Microsoft Teams
Avaya Aura Session Manager Adaptation: Manipulating SIP Messages in Wondrous Ways
มุมมอง 6K3 ปีที่แล้ว
Avaya Aura Session Manager Adaptation: Manipulating SIP Messages in Wondrous Ways
Google DialogFlow CX and the Avaya Cloud
มุมมอง 1.7K3 ปีที่แล้ว
Google DialogFlow CX and the Avaya Cloud
Managing a Remote Workforce With Joyce Archer
มุมมอง 353 ปีที่แล้ว
Managing a Remote Workforce With Joyce Archer
IAUG Feature Request Tracker: From the Experts
มุมมอง 613 ปีที่แล้ว
IAUG Feature Request Tracker: From the Experts
Avaya System Manager - Advanced Management User Tips
มุมมอง 10K4 ปีที่แล้ว
Avaya System Manager - Advanced Management User Tips
Partner Testimonial: Starfish Associates
มุมมอง 344 ปีที่แล้ว
Partner Testimonial: Starfish Associates