วีดีโอ

It was great watching the recap and hearing about your experience in the town! Thank you! I'm looking forward to the SDGC25!

Thank you so much for this recap. Amazing to hear your feedback. This is a great exercise to raise the bar for 2025! 🙂 - Juliana

Thank you so much for your re-cap of my talk and the things that stood out for you. I'm very happy to hear it. Also a great list of talks that I still need to watch.

Loved to watch this recap, great work Team Dallas! I very much appreciate you looking at the conference from different angles, being both very generous with your positive feedback and also critical towards aspects that were missing. It's nice to hear how you interpreted the theme and how you then saw it play out in the conference alongside networking opportunities and takeaways. Hope to meet you all again soon!

English is terrible

I want to extend my gratitude to the Dallas Chapter and Leighton for sharing this incredible video. It was such a pleasure to come across this as I’m currently preparing an important presentation on the use of AI in service design. This video is by far the best I’ve seen on the topic and has sparked new ideas on how to showcase AI as a tool to enhance our creative potential. Thank you for the valuable insights!

am curiouse is the version you used in gemnai pro one?

Yes, I still believe that we'll look back at history and see the publication of this book as a milestone moment for service design :)

Thanks for your patience! We’re working on getting all the assets put together. We just didn’t want to delay posting the video any longer. Stay tuned!

umm... where is the 50mb pdf

'promo sm' 🤗

Interesting! For prompting well, one needs to master a rich vocabulary in english, it seems. What about prompting in other languages?

Pure gold, Thanks Adam!

Pᵣₒmₒˢᵐ 😅

This is super interesting! I like the way learning organisation is explained and personal experience is very useful. Thank you for this information!

Please, improve the sound !! The content is very useful

Jared Spool is the DaVinci of UX.

Super insightful interview!

What is the slack channel please?

Thank you! Brilliant thoughts.

Thanks for the video!

I just love the logic Jared stated through the conversation! It’s just so simple and obvious and straight forward! And it so helps to stop trying to tag myself as a service designer and move to understand that it’s not the tag, but the skills and experience!

Fantastic content! I hope you do get a chance to follow up with the last two questions.

Thank you for sharing this video.

Interestingly in German Facilitation means several different Words. I put it in Leo and the Synonyms are: facilitation die Erleichterung Pl.: die Erleichterungen facilitation die Förderung Pl.: die Förderungen facilitation die Bahnung Pl.: die Bahnungen facilitation die Unterstützung Pl.: die Unterstützungen facilitation die Vermittlung Pl.: die Vermittlungen Was heißt das? - Wir machen den Weg leichter - Wir fördern das Team, um zu besseren Ergebnissen zu kommen - Wir bahnen Wege zum Ziel - Wir unterstützen bei dem Prozess/Projekt - Wir vermitteln zwischen unterschiedlichen Positionen

9:20 beginning of presentation>> 12:40 the more signs in an airport, the more missed flights 14:15 the real reason vs the apparent reasoning ; audio acuity ... great solutions for the wrong problem 16:00 Global Jam 17:00 personal background - "the fool as a role within the power structure"

What is the most under appreciated idea about Service Design? Prototyping

Great stuff!! Thanks a lot!

Thanks for sharing such valuable knowledge! I really appreciate the time both the Service Design Network Dallas Chapter and the speakers have devoted to share their knowledge. Those involved in Service Design will definitely benefit from your experience. I think, for further conferences, however, it would be more appropriate to send the big questions in advance to the speakers so that they can prepare well enough. For example, the question about making services ethical clearly killed the speakers. Bearing in mind that the whole idea is to share the experts’´ viewpoints, I think nobody will complain against my suggestion. Of course, I am not saying you should share all of your questions with them -surprise is still needed, but the big ones (the questions you show on the screen). Thank you Birgit, Jamin, Gabriela and Greg.

Thank you for hosting this! 👏

Thanks for sharing - very useful and insightful information!

Cannot thank enough to Dallas chapter for these Webinars

Hi, Excellent discussion. Thanks SDN Dallas for having such great guests and you yourselves are great. it would be nice to post here the links mentioned during the meeting for those who watch the video later. I believe these are the ones. www.servicedesignjobs.com and not sure if the other link is this one www.servicedesignjobs.com/getting-hired/

Watched it. Very interesting. I feel identified with some things you talked about. In my particular case, I first started working and later on, decided to study to have the necessary background and tools to do what I wanted to do: Fix people problems, change things, make them better, or different. Thank you very much!!

Great conversation. Thank you for sharing your knowledge. I didn't watch the event live so I cannot see what link Brandon posted in the chat towards the end of the talk, but I´m guessing it´s this one medium.com/@stephenanderson/specific-things-ive-learned-running-a-few-remote-workshops-b68305e00d1e

Disappointing that such an inspiring and engaging session has so little visibility on TH-cam. The stuff discussed here, especially the QnA is pure gold for anyone wanting to learn more about Service Design. and trying to implement it in their organization. Brilliant stuff indeed. I was preparing notes based on this session and I ended up writing 8 pages of important stuff related to service design. I hope I can translate what I learned into real practice.