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Thank you. Had this problem on my Highlander. Ordered DVD from eBay. Hopefully it works for me too.

Yeah mines not expecting the disc

Thank you! I am currently having this same issue except my dvd port doesn’t even open 😭

Thank you for that feedback. It sure helped me out! 😅

What happens if you can’t get the screen to open back up

Do u guys keep the map dvd inside the player ? or after restore it take it out , n navigation still work without the disc ? Thanks !! This video is definitely cery helpful

Any idea what zone/disk is needed for New Zealand?? I have a Japan D57 but not working. Cheers

DVD won’t open. How to open the dvd player to insert map dvd

I am facing this issue in my toyota mark x v6?? The disc is inside but i dont know where to take that out

So without DVD map cd other functions are disabled😂😂😂 Who iiidiiot design it😂

I’m having the same issue and I got the exact disc, however it’s not reading it after I insert the dvd… still can’t figure it out.

I put a new battery in my Toyota Aurion and am having the exact same issue. I can't insert the maps dvd because it's already in it. 😢

Hi, thank you, I saw your video, which is informative. I recently purchased a 2010 hybrid Camry that is US-spec. No, I don't map DVD. please provide me the download link.

I had the same issue with my 2010 Prius. My local Toyota dealer wanted $160/hour shop fee just to troubleshoot the problem. Based on my internet research, I told the service department that this problem seems to run in all Toyota models and asked why they don't have a solution but was told they just don't - shame on Toyota! Thanks Stetzen for this video. Ordered the correct DVD on eBay for $30 and now my stereo works again!

I felt dum when I 1st seen it I really thought it played real dvds

I think you should waste more time explaining how you didn’t know what to do

How did you get it to start the reboot? Does the car have to be in park or engine off or something? I’ve inserted the dvd but nothing happens

I had the dvd right in front of me confused asf 😂

thank you so much to posting this. I got this problem for a year now and went to the toyota garage and they can not fix it.I will buy one.

I'm having a hard time believing the entire audio system shuts down... I bought a van w/o the DVD and the battery died and now I have NO system at all....that's ridiculous.

Thank you! Was ready to blame ppl using my car 😅

Where’s the link for the CD Map?

Lifesaver. Thank you so much!

Thanks so much, my Radio is now working

Mine says no dvd. But it has one in the map tray

I love you

Why you break the DVD apart from the car?

Touch the screen where it says to insert the map DVD to finish the install.

I have a customer with an imported Prius from Japan. What map CD do I need to order?

Hi where i can order this CD? I having this problem for a long time

Thank you soooo much dude

Hi I noticed you got the WEST DVD. The link on eBay doesn’t have WEST or EAST on it.. Is that ok will it still work?

Can it be a different model disk? They want 200 dollars for mine

Thank you...I'll check ebay 😊

Thanks bro,we needed You

Thank you for the video. I already ordered the map dvd. Hopefully all goes well

في احد عربي هنا ممكن يفيدنا انا عندي نفس المشكله

Hello thank you for the video. I wanted to know where you ordered your DVD from. We ordered one from eBay and it did not work. I was thinking maybe it was faulty or was not a good brand. Thank you! I have a 2009 Toyota, Venza

I unplugged my battery, because of an issue. Followed your instructions which are very clear. Still not clearing the No dvd , and no music system. Any thoughts out there? 2010 Prius

Thank you very much for posting this. It is the same issue I had. I have a 2012 Toyota Highlander. I went the local dealer who said they could not fix and that they were not allowed to go into the system. I ordered the map video as you suggested and it fixed the problem just as you showed. Now the map works, the radio works, the phone works and the backup camera is once again operational. Thanks again.

I don't understand why you needed to remove the stereo from the console.

This will help me big time, thanks for sharing buddy.

@stetzenbradshaw I'm gonna try this. I have a 2006 4runner, and it just started doing this today.i'll try this and see if it works. Excellent vid. Thanks.

Great... now what do I do if the DVD won't load? It just constantly ejects it no matter what I do.

but the DVD is already in it. I got this after fuses and/or something else was fiddled around with by someone. Taking it out and reinserting does nothing (Prius 2011).

Does it work for Australia Toyota Tarago?

Dude, I got a toyota 4runner limited. You think this DVD may work

I'm confused. The "fix" is to insert the very disc that the screen is directing you to insert? Okay then. Well, at least now the disc is current, whereas the original disc would have had old information.

Do you have to keep that dvd inside or you can take it out after system are back to normal

Okay you explained all that but didn't explain what the DVD is for