1. Introduce yourself?
2. Last movie
3. Yesterday routine.
4. How did you celebrate your last birthday??
5. Last trip??
6. Tell about Your city
7. Why you want to join BPO??
What is customer service??
8. What is bpo??
Why customer service is important??
Strength and weekness??
If you can speak 2-3 minutes about below topics without any fumbling and grammatical mistake than well and good
Social media
Women empowerment
Environment
Pollutions
Indian judiciary
Indian govt
Prepare all questions