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I just did it and I definitely failed miserably lmao

Thank u 🙏

just purchased! wish me luck!!!

LRWG.A182016A

A182016A ❤❤

هذاء علم يدرس للاجيال ❤.

NO SMOKING.

Thanks❤

Ugh can’t wait🙄

Thank you

Curious if she resisted the robber?

"Maya, let's get your son back as soon as possible. I need your full attention. I need you to immediately calm down so I can give the information that only you know to the police. Hurry now, calm yourself and start telling me the answers to my questions so we can hurry and get your son back." I would then proceed with questions. The mother is only focused on her catastrophic fears and the shock of losing her son. You have to keep bringing her back to getting her son back Thomas she doesn't care about anything else and she has a mother cannot care about anything else but she is helpless does, the fear is a cycle she is going through. The operator needs to be able to break her out of that cycle but Maya will only exit the cycle if wording is focused on her son's return. Her clinical shock, adrenaline and helplessness must be horrendous for Maya to go through. Getting those critical answers needed by the operator, is all that matter. If you can't get Maya to calm down, the mother's state of mind would actually could be the demise of the child... potentially. It's horrible to say but it's very true. Her inability to calm herself, is cause for the literal minutes the kidnapper is speeding away with her child in the little, rusty, red truck.

She held strong trying to reassure the lady. Bless her poor girl. She handled herself very well. Good head on her shoulders instructing the customers and crew in that intense moment.

what is the website for the actual criticall sample test?

which prep is better, 911 or iprep? thank you

I just took the test yesterday. The agency I applied to actually shared my score. He said it was scored in 2 sections. One section, I scored a 93 (I assume that is percent) and the other was a number...I think something like 3800. Looking online, I see that it may have been keystrokes per hour?

I hate when interviewers ask “what are your weakness’s “. Cause it’s an antiquated question that should be asked as “what are some things that can you improve on?” Any ‘weakness’ can be improved on.

I am doing my online criticall test online this thursday, I find the most difficult part to prepare for is memory recall, which usually includes numbers and letters in a random sequence. Once the characters go from 7 or 8 to 9 my brain just gets scrambled. It could also be the way its being said through audio. Any tips would be awesome! Kingston Ontario :)

Good advice. Different key pad, chairs, etc., have different ergonomic feels.

30.00 an Hr? LOL where are you a Telecommunicator at? Here your lucky if you see 16-18. Not to mention most people LOOKING FOR work can't afford 50-60 dollars for a prep-test for a job they likely won't even get a interview on. The fact is, in most places, if you dont type at warp speed and have very* good data entry skills, your not going to make it as a Telecommunicator, even if you do manage to get hired. Many Firefighters such as myself (ret)have plenty of skill in decision making, resource allocation , prioritizing ect...But the fact is, this is not what agencies need or are looking for in a Telecommunicator. If you peck, or dont type by touch alone, you will not be able to do this job. Likely you wont even be able to pass the test. This was a fallacy with many firefighters I knew who became disabled or otherwise unable to function as a firefighter and thought they would become a dispatcher as they "already were familiar with the Fire Service and had the skills." No. Being a responder is something most Telecommunicators cannot simply lateral over and do -and being a Telecommunicator is something most responders only have some of the skills for and also cannot simply lateral over and do. If you are a Firefighter/ LE /EMS and think you can simply switch over to being a "dispatcher" -unless you also happen to have very good data entry skills, your mistaken. If your a former or current responder I strongly suggest you take a data entry course or a gain very* good FAST /accurate typing and data entry skills, then apply. While FF/LE/EMS bring some, limited, valuable experience/skills to a Telecommunicator job, they are FAR from the primary skills that are needed. What is needed, is RAPID, ACCURATE, DATA ENTRY...While NOT looking at the keyboard(pecking). The rest will come fairly quickly. As for 30 a hr , it's unheard of here in North Fl. Maybe in some larger cities where the cost of living is higher. But in many locations Telecommunicators are widely looked at (mistakenly) as nothing more than "secretaries that answer the phones" in most Departments. And despite having the same- or even worse stress, do not get the same "high risk" retirement benefits. Again this may vary by agency, and certainly location, but it's true for large portions of the South -esp rural Departments and agencies.

I somewhat disagree regarding studying to pass the test. Yes, reading up on the test, what they define as police/fire/EMS/utils. situations, and maybe taking a few typing tests would be good, or even as a warm-up. However, as Criticall states, it's not really something you can study for. You either have the ability to pass, or you don't, and just because you ace Criticall doesn't always mean you're going to be a good dispatcher. Side note, for those concerned, the math section is like elementary school level. Background and reason for this conclusion: 18+ years of 911/air medical dispatch experience. Took the test twice, after leaving 911, to help my current company establish some baselines for new hires. So, no skin in the game for me and zero preparation. Took the test at like 3 AM in the middle of my nightshift years ago. Now a dayshifter, I took it about a month ago after coming in for a short meeting. My scores were identical in many categories and not more than 10% one way or the other in the remaining categories. So, that is my anecdote/counterpoint, don't waste more than an hour or two "preparing," as anything more is not likely to make much difference in you passing.

I really want to do this but at the same time I'm so nervous about taking 911 calls. I think it'll be really stressful! Is no one else worried about this?

Just passed the Criti-call exam thanks to you!!! Your videos helped me to be familiar with what to expect! Thank you!!!

I took one recently. Totally failed it. They said it was easy, but it really wasn’t. I never took a test like that before, and I totally agree that it is out dated. I feel it’s really irrelevant to how the job is done today, and it was waayyyy too fast to keep up with and for me the instructions help a lot more if I see how it’s done verses listening to how it’s done. Plus they want you to write neat, which you can’t because you’re trying to write things down fast because you’re trying to keep up with the audio. Plus it wasn’t really explained to me how to use the buttons on the machine. I had no idea what each knob meant, and I was really confused. When I went to take the test I was expecting it to be like other dispatching tests where it’s done on a computer. Using this machine does not help prepare people for the way dispatching is done today, and personally I think any department still using this machine needs to do it the way it’s done today because time has changed. Might as well use the typing test on a type writer while they’re at it.

I just bought the package on the website, but I had a few questions: can we make notes while listening to the short passage? Is there a passing score? Can you use short hand when writing? Thank you.

Passed the test the first time. I didn't over think it. Only practiced memorized number sequences. Easy peasy. Hard to type on the typing test cause of the keyboards they had, so annoying.

What website do I go to to check on the criteria for which scenarios go to EMTs, U, F, and P?

Your "FREE" Test was a scam!!! So disappointed in you!

I purchased the $39.99 4 test bundle and it was the cheapest out of all the other internet dispatcher prep tests. Absolutely worth every dollar !! I passed the Criti-Call test on first try which I was told 80-90% testers would fail. The actual test was far more easier than the study test that 9-1-1 Professor bundle, and the actual Criti-Call Math problems were Elementary compared to the 9-1-1 professor program. So if you can pass the 9-1-1 Professor mock tests, you should have NO problem with the actual Criti-Call test. Now I am not sure how nervous you will be when you take the test, but if you do your research and prep then you should have NO problem. If you get nervous under pressure then maybe you should think twice about this career path. I'm not sponsored by 9-1-1 Professor :)

Hey Melissa! You taught me at Durham college, you were awesome and now I’m searching how to study for the criticall test and seeing you everywhere!

An excellent video. Thank you

An excellent & forthright video. Very well done. Thank you from Tallahassee 😊

Are you expected to answer all the questions in the time limit? Seemed like the audible portion did not allow enough time to answer all the questions.

I have til jan 4 to take mine!! I got the email today and I just have a couple days to prepare😭!! I hope I pass! Its online!

This was a very fun event! Well done dispatch team!

Thanks, I'm taking the test tomorrow 🤞🏽👍🏾

Hey just wanted to ask you how many parts is it divided into i know thr duration is 2 hours so what all can i expect can u tell me please

I have my test in 3days!

Thank you! I have my test tomorrow and so excited!!!!

Right on time! I’m scheduled for the online version for Thursday

Very professionally done, and sincere. Nice job. It's a good time to be getting into dispatch - the market is hungry!

OMG. I went to the site and took the test, I failed 😫 but I'm happy lol. Now I know what is expected and have a general idea of what I'm going to be tested on, how the test is set up, as well as what I need to work on. I love how they give you your results as soon as you finish, along with all the correct answers. I definitely recommend this site!!! Going to keep practicing until I get the call for the actual CritiCall test! Update : I passed the CritiCall Test 😆

Awesome! Because of Covid, they're having me test online from home with SO many rules, the test is only part of the drama, but this video was awesome and the links for testing worth it! : )

Thank u!