What makes workplace conflict negative or positive is the way in which it is handled. In this webinar, we’ll explore how to approach conflict as a productive, healthy, and necessary aspect of workplace interactions. You will gain self-awareness about different conflict styles and examine which styles are most effective in specific situations. We will also examine a 4-step model for engaging in healthy conflict.
In this session, we:
• Define conflict and explain how conflict is healthy and necessary
• Describe the five styles of conflict
• Explain how your natural conflict style affects your approach to conflict
• Recognize the potential advantages and disadvantages of using different conflict modes in a given situation
• Examine a 4-step healthy conflict model (including skills and behaviors)
Visit our website for more information or to schedule a meeting with us: dionleadership.com/