1. Collaboration is Still Key.
2. Mind the Gap-Jargon can be a Barrier Between Professions.
3. Include and Amplify the Voices of People with Lived Experience.
4. Eliminate Stigma and Meet People Where They Are.
5. Embody and Systemize Self-Care Throughout an Organization.
6. Provide a Holistic Approach and Wraparound Services that Address Underlying Trauma and Promote Appropriate Diversion.
7. Lead with Empathy. Walk a Mile in Someone Else’s Shoes.
8. Beyond being Trauma-Informed, We Must be Grief-Informed.
9. Follow the Science and Adjust Accordingly. For example, Learn about Medicated Assisted Treatment.
10. If We Don’t Track the Data, We Erase People and Their Experiences.
11. Self-Assess with the County Mental Health Law Plan.
12. Focus on the Youth.
13. Families are Allies and Want to Help Problem Solve with the System.
14. Use Risk Assessments to Direct your Resources and Most Intensive Services to High-Risk Individuals and Minimize Services to Lower Risk Individuals.
15. There are Steps You can Take to De-escalate a Stressful Situation.