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Hi there, thanks for reaching out! You can check the full instruction video here for water not coming out: th-cam.com/video/VsdwgAvgYYg/w-d-xo.htmlsi=xdWJo_PdBcyHw9uJ

If you have any further assistance, pls send your order number to support@outin.com anc our customer service evecutive will assist you with it asap!

Hi there, thanks for reaching out! You can choose any brand's coffee capsules that you like,~ For the size, Please refer to the size of the Nespresso Original Line~

@outin.official Got it, thank you. ☕

Hi there, thanks for reaching out! The volume of ground coffee is related to the grind level of it, we have a detailed guide for grinding degree and gram weight, you can contact us at support@outin.com at any time to obtain~~

Dear friend, thank you so much for your precious comment and we value every customer’s feedback, could you please send an email to support@outin.com and we will send you the full instructions of using the Nano Basket Plus and you can check if it gets any better, thank you for your time and patience.

Dear friend, thank you so much for reaching out! The first batch of the OutIn Fino has been sold out and we are working on the new batch! We will announce it when everything's ready ;) Stay Tuned~~

Hi there, thanks for your precious comment! It might due to the punctuation degree and you can send the picture of the coffee capsule after the extraction to support@outin.com and our customer service team will assist you with this ~

Wow thank you so much for your precious feedback!!! We are honored to have you in our OutIn family!!! Coffee cheers!

Thank you so much for your support! Coffee cheers~

Chocolate Christmas Tree~

Coffee cheers!!

Hi there, thanks for reaching out! We have a disassembly tutorial in the product manual. We will forward your precious feedback of selling the parts to our team as well~

pressurized basket~

@outin.official :/

Dear friend, thank you so much for your precious feedback! The basket of the grinder can be matched perfectly with the Basket of the Nano Basket Plus~But we will forward your suggestion to our team~ Thank you!

Roger that! Thank you so much for your precious feedback and we will forward it to our team!

Dear friend, thank you so much for reaching out! The first batch of the OutIn Fino has been sold out and we are working on the new batch! We will announce it when everything's ready ;) Stay Tuned~~

I'm waiting for another order.

@@arthandmade741 🥰🥰🥰

Dear friend, thank you so much for reaching out! Please send your order number and the specification of the charger~ Our customer service executives will assist you with it asap~ :)

Hi there, thanks for reaching out! If you use hot water, you can get 200+ cups within 1 full charge. If you use cold water (50ml) with the heating fuction, you can get about 4-5 cups~

Dear friend, thanks for reaching out! The first batch of OutIn Fino has been sold out! For the next batch, we will announce it when everything's ready~ coffee cheers!

Dear friend, thank you so much for your time and understanding! We sincerely appreciate yoru comments, could you please send your order number and the video of this issue to support@outin.com? Our customer service executives will assist you with it asap :)

Reset it (click on power button for 10 seconds)

I’m having the same issue. Resetting does nothing.

Dear friend, thank you so much for your precious comment, the maximum water amount of OutIn nano is 80ml, you can use 80ml water with the Nano Basket Plus~

Coffee cheers!

Thank you so much for your precious feedback! Wish you have a great day!

Our pleasure! Coffee cheers~

coffee cheers

Thank you so much for your precious feedback!! Coffee cheers~

it is a portable electric coffee machine that has 28 grind sizes~

Yes, it is a portable electric coffee machine that has 28 grind sizes~

وماذا عن انتاج القهوة ذات رغوة كثيفة؟ ​@@outin.official

@ Hi there, thank you so much for getting back to us, do you mean the espresso? Yes it can grind the espresso size~

Hi there, thanks for reaching out! Yes for sure!

Dear friend, thanks for reaching out! We do not have a perforating device on the side of the capsule holder because the water needs to flow evenly through the coffee powder and pressure needs to be built up during extraction. So the water needs to come in from the tail, to avoid pressure leakage from the side, and then through the internal water distribution network, out of the top~

Dear friend, thanks for reaching out! Could you please send the order number to support@outin.com so that our customer service executives can better assist you with it？

Hi there thanks for reaching out! We provide worldwide shipping for Japan and feel free to order it anytime~

Hi there thanks for reaching out! We provide worldwide shipping for Japan and feel free to order it anytime~

What metal ring you talk of?

@danielwoolcock7267 i mean that Big black thing you put the basket into. That black ringy thing

Roger that, we will following up on that and we will post more videos using the Metal ring :))

Dear friend, thanks for reaching out! It depends on how fine you wanna grind and how many coffee beans you add~ For example if you wanna grind to espresso size, and you add 18g coffee beans, it can grind 18 times with 1 full charge~

Dear friend, thanks for reaching out! It depends on how fine you wanna grind and how many coffee beans you add~ For example if you wanna grind to espresso size, and you add 18g coffee beans, it can grind 18 times with 1 full charge~

Hi there, thanks for reaching out! We recommend using Coffee capsules from Illy, Lavazza, L'OR and so on

Hi there, thanks for asking! It is a burr grinder Let's Grind efficiently with our 38mm 7-blade conical burr

Hi there, thanks for reaching out! Please try: th-cam.com/video/VsdwgAvgYYg/w-d-xo.htmlsi=3uxG2VmogmBicySl Or you can also contact our support team at support@outin.com and our customer executives will assist you with it asap~

Hi there, thanks for asking! It Has the Noiseless Operation Within 60 dB(A) while grinding~

Dear friend, thank you so much for your precious feedback! Since it is an espresso machine, and a standard cup espresso is about 30ml, it is a ideal add-on to your coffee life~ We will forward your valuable comment to our team as well!

Thank you so much~~

Hi there, thanks for reaching out! YES, and the distance between each cell is 0.06mm, and the difference in peak particle size is about 20μm

Welcome to the OutIn family!!

We use materials that can conduct static electricity in the internal powder passing part, the external cutter and the powder cup.

Welcome to the OutIn family!!\

Coffee cheers!

Let's coffee!!

Hi my friend, do you mean the Coffee presoak? That's really Pro action hahaha, roger that!

@outin.official I mean to run 1 cycle of hot water through the empty machine to preheat the internal parts and not to lose all the heat before the extraction. When im outside with my Outin, I wear the basket on my body to keep it as warm as possible.