The Community of Human and Organizational Learning
The Community of Human and Organizational Learning
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Challenges and Opportunities in Implementing The Capacity Model
Leadership Development in Safety Culture Transformation: Challenges and Opportunities in Implementing The Capacity Model
About The Event
This analysis provides peers with practical insights for implementing safety culture transformation, using a case study of The Capacity Model deployment across a decentralized organization.
I review the following:
- Key success factors and pitfalls in implementing the Leadership Playbook, Energy Wheel, Critical Controls, and Operational Learning.
- How organizational structure impacts safety culture development, particularly the tradeoffs between operational flexibility and consistent strategy deployment
- Specific recommendations for enhancing leadership engagement, hazard recognition processes, and incident investigation approaches
- Strategies to bridge the gap between theoretical safety concepts and practical field implementation
About the Speaker:
Shawn Connick is Senior Human and Organizational Performance at Quanta Services. He serves as a companywide resource managing Human Performance and associated operational learning systems, processes, and tools.
Prior to joining Quanta, Shawn worked in construction at Pankow Builders as the Director of Safety. He oversaw safety efforts on work across a wide array of commercial and institutional construction projects. As a passionate problem-solver, he introduced Human and Organizational Performance principles, concepts and thought leaders to Pankow Builders.
He holds a bachelor’s degree in Environmental Health and Safety from Western Carolina University, is a Certified Safety Professional.
มุมมอง: 137

วีดีโอ

Shawn Connick Highlight Reel
มุมมอง 3514 วันที่ผ่านมา
Shawn gives you a look behind the curtain at Quanta's roll-out of the Capacity Model. Listen to his insights on management's acceptance of the change from Safety Ito Safety II and a focus on the why not the what in incidents. Shawn shares Quanta's tools and frameworks, along with some candor around tools that have drifted in use. His approach to this conversation feels like a real, honest look ...
Learning from Unexpected Outcomes
มุมมอง 6221 วันที่ผ่านมา
DESCRIPTION What do Wildland Fire Fighters and Software Engineers have in common? They’ve both taken the position that the most important thing after an incident is LEARNING. What may be shocking to some, is they both believe that the learning they produce is more important than corrective actions. In fact, corrective actions are not required - or even desired - for some incidents. In this sess...
Todd Conklin's 30th Anniversary Talk
มุมมอง 10121 วันที่ผ่านมา
Todd Conklin's 30th Anniversary Talk
Learning from Its Experts: How American Airlines is Forging a New Path in Safety
มุมมอง 11821 วันที่ผ่านมา
DESCRIPTION The Learning and Improvement Team (LIT), developed in partnership between American Airlines (AA) and the Allied Pilots Association (APA), is a blossoming safety program designed to learn what makes flight operations successful. Aviation safety has traditionally focused on accidents and unwanted outcomes but as the industry has become much safer those events have become fewer and far...
A “Dynamic Non-Event” with Ben, Ron, and Dave
มุมมอง 20221 วันที่ผ่านมา
DESCRIPTION Join Ben Goodheart, Ron Gantt, and Dave Provan on an adventure through some of the BS that permeates the world of safety. Whether it’s platitudes, half-truths, or fiction, Ron and Ben will look at a few common safety practices with a focus on stripping away noise and doing what works for the folks doing the work. By choosing a few key topics with the audience, we’ll share stories an...
My CEO Asked for AI: A Year in Review
มุมมอง 5621 วันที่ผ่านมา
We presented “ChatGPT: the Good, the Bad, the Ugly” in last year’s conference. This session will provide a one-year update to that presentation. This includes conducting the survey on the awareness and use of Generative AI technologies that was done in last year’s session, to see how the numbers have changed in this rapidly evolving area. New to this year’s session will be a moderator-led panel...
“Flying Higher: Organizational Learning Takes Off with United Airlines”
มุมมอง 4921 วันที่ผ่านมา
DESCRIPTION Background: Prior to 2022, United Airlines, the world’s largest airline by “available seat miles” (ASM), had a self-described “disconnected” approach to root cause analysis and organizational learning. Therefore, in 2022 United set out to identify a vendor to supply them with root cause analysis training, software, and support - primarily focused on Safety and Regulatory Compliance....
The HOP lens to understanding Psychosocial risk
มุมมอง 5221 วันที่ผ่านมา
DESCRIPTION The pandemic has led to an increased resonance surrounding psychosocial risk, highlighting its amplified relevance and prompting greater attention from various stakeholders. We now have international standards on this risk, and safety regulators worldwide are producing guidance and/or regulations to hold organizations accountable. Brent Sutton and Diane Ah-Chan will present how the ...
Accountability and Blame: Breaking up for Good
มุมมอง 5321 วันที่ผ่านมา
DESCRIPTION Accountability is the foundation of the relationship between a leader, the team, and individual team members. Creating accountability is a fundamental and ongoing leadership practice. To hold someone accountable after a failure is to reexamine the accountability relationship and perhaps restructure it. That blame, an ego-defense to fear, anger, or shame, has been equated with accoun...
MRI Catastrophe: A RCA and Swiss Cheese Craters
มุมมอง 3321 วันที่ผ่านมา
DESCRIPTION MRI celebrates its reputation as 'the safe imaging option,' sometimes to its own detriment. In 2023, a hospital in a prominent healthcare organization experienced a catastrophic, near-fatal MRI accident, which almost evaded regulatory review. Thanks to public investigation records from both CMS and OSHA, a more comprehensive Root Cause Analysis could be done, illuminating failures i...
Changing the Narrative: Creating story strategies to Change Cultures.
มุมมอง 4121 วันที่ผ่านมา
DESCRIPTION We learn through stories. Social/work groups share stories that inform group members how to stay socially safe from harm from other groups, what you can and cannot say to other groups, what motivates “other” groups, and who you can trust with information. Not all stories are true! If someone trusted in a social group tells the group a story, it becomes the truth and becomes how grou...
Embedding, Scaling & Sustaining Safety Innovation with a Focus on Critical Risk
มุมมอง 5221 วันที่ผ่านมา
DESCRIPTION Tesla’s mission is to accelerate the world’s transition to sustainable energy. At Tesla EHSS we are laser focused on integrating HOP mindset into everything we do. HOP helps us ensure safeguards are based on the blue line. We are building our own Tesla EHSS data management system and HOP mindset is embedded into the system from Design to Reporting. MyEHS is our one stop shop for all...
Making Complex Things Work
มุมมอง 18021 วันที่ผ่านมา
DESCRIPTION We’ve come a long way since the pioneer days of Human Performance. All along the way, we’ve used systems learning, powered by systems thinking, to forge better approaches to making complex things work. Today, we will explore how we can unpack some of this collective ‘tacit’ knowledge about our systems to reduce the number of shiny objects on the safety net we maintain for our expert...
30 Years- Really?
มุมมอง 9121 วันที่ผ่านมา
30 Years- Really?
The Next Frontier for EHS Software Utilizing Human and Organization Performance to Prevent SIFs
มุมมอง 5021 วันที่ผ่านมา
The Next Frontier for EHS Software Utilizing Human and Organization Performance to Prevent SIFs
Harnessing the Power of Humor: Stand-Up Comedy Techniques to Transform Safety and Culture"
มุมมอง 3921 วันที่ผ่านมา
Harnessing the Power of Humor: Stand-Up Comedy Techniques to Transform Safety and Culture"
IMPACT! CHOLearning 2025
มุมมอง 113หลายเดือนก่อน
IMPACT! CHOLearning 2025
Jennifer Serne High Light Reel
มุมมอง 32หลายเดือนก่อน
Jennifer Serne High Light Reel
November Webinar | Storytelling Tools for Increased Learning
มุมมอง 44หลายเดือนก่อน
November Webinar | Storytelling Tools for Increased Learning
October Webinar | From Burnout to Brilliance
มุมมอง 622 หลายเดือนก่อน
October Webinar | From Burnout to Brilliance
Andy Barker October Webinar Highlight Reel
มุมมอง 572 หลายเดือนก่อน
Andy Barker October Webinar Highlight Reel
September Webinar | Breaking the Forgetting Curve
มุมมอง 773 หลายเดือนก่อน
September Webinar | Breaking the Forgetting Curve
Rich Arnold September Highlight Reel
มุมมอง 353 หลายเดือนก่อน
Rich Arnold September Highlight Reel
August Webinar | SYSTEMS LEARNING for HUMAN AND ORGANIZATIONAL PERFORMANCE
มุมมอง 2204 หลายเดือนก่อน
August Webinar | SYSTEMS LEARNING for HUMAN AND ORGANIZATIONAL PERFORMANCE
Tony Muschara August Highlight Reel
มุมมอง 2K4 หลายเดือนก่อน
Tony Muschara August Highlight Reel
Trevor Blondeel July Webinar Highlight Reel
มุมมอง 975 หลายเดือนก่อน
Trevor Blondeel July Webinar Highlight Reel
July Webinar | The Leaders Edge: Strategies for Closing the Performance Gap with Deeper Dialogue
มุมมอง 1245 หลายเดือนก่อน
July Webinar | The Leaders Edge: Strategies for Closing the Performance Gap with Deeper Dialogue
The HOP Lens to Understanding Psychosocial Risk | Highlight Reel
มุมมอง 1276 หลายเดือนก่อน
The HOP Lens to Understanding Psychosocial Risk | Highlight Reel
2024 Hall of Fame Inductees
มุมมอง 937 หลายเดือนก่อน
2024 Hall of Fame Inductees

ความคิดเห็น

  • @jat6547
    @jat6547 2 หลายเดือนก่อน

    I was just in an MRI yesterday.

  • @djfach
    @djfach 2 หลายเดือนก่อน

    What happens when the person problem is in charge .

  • @VINHETASMUSICONFREECOM
    @VINHETASMUSICONFREECOM 4 หลายเดือนก่อน

    The best your words is beautifil

  • @musabbeham
    @musabbeham 6 หลายเดือนก่อน

    Interesting to know that big company want to get red of LSR,

  • @BGinRS
    @BGinRS 8 หลายเดือนก่อน

    I remember when this happened. Tragic.

    • @Julio-xk5gl
      @Julio-xk5gl 8 หลายเดือนก่อน

      I know bro it was so tragic

  • @Julio-xk5gl
    @Julio-xk5gl 8 หลายเดือนก่อน

    Why are their no comments

  • @krishnapillai1
    @krishnapillai1 9 หลายเดือนก่อน

    Though full Training Andy ....

  • @jcsls8
    @jcsls8 10 หลายเดือนก่อน

    I really wish we wouldn't insist on the forced captions. I'd rather see the whole image and if I need captions can turn them on.

  • @p3rrypm
    @p3rrypm 11 หลายเดือนก่อน

    Current AI sucks and is nowhere near ready to take over any sector honestly.

  • @FreelancerSabbirPro
    @FreelancerSabbirPro 11 หลายเดือนก่อน

    I saw your social media very nice I found some problems with your TH-cam Channel if you want we can discuss to solve this problem. Thank You

  • @jcsls8
    @jcsls8 ปีที่แล้ว

    Thanks for posting this, I wasn't able to make the session live. I'm looking forward to Rob diving deeper into these topics during the conference. For those at CHOL video management, if you are taking feedback, I personally am not a fan of forced captions. If videos can be posted without it would be much better (IMO)

    • @cholearning
      @cholearning ปีที่แล้ว

      Thank you for the feedback! We'll take that into consideration. We're glad you were able to catch the video. What did you think of his presentation(s) at the conference?

  • @samaustin9720
    @samaustin9720 2 ปีที่แล้ว

    þrðmð§m ?

  • @robertlatino9583
    @robertlatino9583 3 ปีที่แล้ว

    Fascinating presentation, well-researched and presented in a very practical, layman's manner. I wish I could say I was surprised about how 'logic', is often illogically treated and applied within our current legal system, but I'm not. Truth and guilt can be very different than winning and losing in a courtroom (local, state or federal). Thx for a great presentation Brian!!

  • @brian_j_hughes
    @brian_j_hughes 4 ปีที่แล้ว

    Thanks for having me present, HPRCT! Really appreciate it! Happy to answer any questions that come up.

  • @jcsls8
    @jcsls8 4 ปีที่แล้ว

    Best presentation of the week