MyCustomerSolutions
MyCustomerSolutions
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Revolutionize Your Customer Service with Flexible Workforce Management
#CustomerService #CustomerExperience #customercentric
Discover the Secret to Agile Workforce Management! In this video, Pablo Payet, co-founder of MyCustomerSolutions, shares the key to building an agile and flexible workforce management strategy for customer service teams. Learn practical tips to enhance efficiency, adapt to change, and empower your team to deliver exceptional customer experiences. Don't miss out on these actionable insights!
📊 Learn about:
• Maximizing Efficiency and Satisfaction with Agile Workforce Management
• Implementing Flexible Workforce Models in Customer Service
• Challenges and Risks of Agile and Flexible Workforce Management
Whether you're an entrepreneur, business leader, or part of a CX team, this video offers actionable advice on creating lasting customer loyalty and driving business growth through exceptional service.
🌐 Visit MyCustomerSolutions: www.princeleadership.com/mycu...
🔗 Connect with Pablo Payet on LinkedIn: / pablo-payet-696321a2
Don't forget to subscribe for more tips on customer experience and service strategy and best practices.
#CustomerExperience #CustomerService #CustomerCentric #PabloPayet #MyCustomerSolutions
มุมมอง: 567

วีดีโอ

How to Actually Use Customer Feedback to Reduce Churn
มุมมอง 366หลายเดือนก่อน
#CustomerService #CustomerExperience #CustomerCentric Ready to eliminate churn? In this video, Pablo Payet, co-founder of MyCustomerSolutions, explains how building a feedback and learning culture within your CX teams can help prevent churn and drive customer retention. Learn actionable strategies to strengthen your team's impact and optimize your customer experience. 📊 Learn how to: • Define C...
The Customer Experience Analytics Tool You NEED (with examples)
มุมมอง 540หลายเดือนก่อน
Are you ready to choose the right customer experience (CX) analytics tools for your organization? In this video, Pablo Payet, co-founder of MyCustomerSolutions, provides expert insights on effectively navigating the CX analytics landscape. 📊 Learn how to: • Define CX Goals and Metrics • Integrate Data for a Comprehensive View • Choose the Right Analytics Capabilities • Budgeting and Scalability...
How to Use Reporting Systems and Customer Feedback
มุมมอง 3052 หลายเดือนก่อน
Are you looking to leverage reporting systems and customer feedback? In this exclusive interview, Pablo Payet, co-founder of MyCustomerSolutions, shares his expert insights with Barry Cohen from AdLab. 📊 Learn how to: • Gather Customer Feedback Through Diverse Channels • Analyze and Report on Customer Feedback • Promote Cross-Department Collaboration • Produce and Disseminate Reports for Senior...
Implementing Operational Processes and Employee Training
มุมมอง 2542 หลายเดือนก่อน
Are you looking to create customer service processes and train your employees? In this exclusive interview, Pablo Payet, co-founder of MyCustomerSolutions, shares his expert insights with Barry Cohen from AdLab. 📊 Learn how to: • Establish Comprehensive Customer Service Protocols and Contact Reason Documentation • Implementing Robust Onboarding and Continuous Improvement Practices • Employing W...
How to Set Customer Experience Goals and Strategies
มุมมอง 2652 หลายเดือนก่อน
Are you looking to set customer experience goals & strategies within your company? In this exclusive interview, Pablo Payet, co-founder of MyCustomerSolutions, shares his expert insights with Barry Cohen from AdLab. 📊 Learn how to: • Define a Clear and Motivating Mission, Vision, and Goals • Craft a Clear Action Plan • Set, Communicate and Monitor Key Performance Indicators (KPIs) • Use KPIs an...
How to Use Technology and Data for Customer Experience and Service
มุมมอง 2512 หลายเดือนก่อน
Are you looking to use technology and data for your customer experience and service strategy? In this exclusive interview, Pablo Payet, co-founder of MyCustomerSolutions, shares his expert insights with Barry Cohen from AdLab. 📊 Learn how to: • Maximize the Use of CRM Systems • Leverage Customer Service Platforms • Efficiently Use Cloud-Based Platforms • Use Business Intelligence Tools Whether ...
How to Create a Customer-Centric Culture
มุมมอง 5933 หลายเดือนก่อน
Are you looking to build a customer-centric culture within your company? In this exclusive interview, Pablo Payet, co-founder of MyCustomerSolutions, shares his expert insights with Barry Cohen from AdLab. 📊 Learn how to: • Recruit for Customer-Centric Mindset • Emphasize Employee Engagement and Satisfaction • Actively Engage Across the Business • Enhance Customer Retention through Personalizat...

ความคิดเห็น

  • @puckzvmjhlavacekj
    @puckzvmjhlavacekj 2 วันที่ผ่านมา

    Such practical insights-this could transform how businesses handle customer service!

  • @FunmiJain
    @FunmiJain 2 วันที่ผ่านมา

    When you receive positive feedback or improvements due to customer feedback, don't forget to thank them and encourage them to continue using your service. You can offer promotions or special offers as a way to keep customers loyal.

  • @suwashkc
    @suwashkc 3 วันที่ผ่านมา

    Great sir🙏🇳🇵❤️

  • @suwashkc
    @suwashkc 3 วันที่ผ่านมา

    Wow great sir❤I m from nepal🇳🇵miss u bro🌝

  • @larryprince8673
    @larryprince8673 หลายเดือนก่อน

    Thanks Pablo for sharing your knowledge and experience.

  • @ericaprince6699
    @ericaprince6699 หลายเดือนก่อน

    Great video, I really enjoyed the content especially around feedback. Excited for the next one.

  • @ptlegend12
    @ptlegend12 หลายเดือนก่อน

    Great video

  • @paullegastelois1073
    @paullegastelois1073 หลายเดือนก่อน

    The operational excellence is a goal to ensure COGS are lower and margins to the moon

  • @paullegastelois1073
    @paullegastelois1073 หลายเดือนก่อน

    Working in Data I can tell you this might be an excellent focus

  • @paullegastelois1073
    @paullegastelois1073 หลายเดือนก่อน

    C’est très relevant je pense

  • @Anisongs123
    @Anisongs123 หลายเดือนก่อน

    Thank you so much !!

  • @t.r.5870
    @t.r.5870 หลายเดือนก่อน

    Data is changing everything, if you don't use it you are gonna fall behind. People need to get with the times haha

  • @t.r.5870
    @t.r.5870 หลายเดือนก่อน

    nice video man!

  • @larryprince8673
    @larryprince8673 หลายเดือนก่อน

    Thank you Pablo. I appreciate how you concisely teach us key elements of choosing the right customer experience tools.

  • @Anisongs123
    @Anisongs123 หลายเดือนก่อน

    Thanks Pablo !!

  • @Anisongs123
    @Anisongs123 หลายเดือนก่อน

    thank you for this video

  • @Anisongs123
    @Anisongs123 หลายเดือนก่อน

    Great video !!!!

  • @SebZedDivinorum
    @SebZedDivinorum 2 หลายเดือนก่อน

    Great video it helped a lot !

  • @curieux_zecureuil
    @curieux_zecureuil 2 หลายเดือนก่อน

    Keep going with the good work Pablo! 👍🏼

  • @curieux_zecureuil
    @curieux_zecureuil 2 หลายเดือนก่อน

    thanks for this video

  • @curieux_zecureuil
    @curieux_zecureuil 2 หลายเดือนก่อน

    Pour le référencement poto! 🙂

  • @JPPMJC67
    @JPPMJC67 2 หลายเดือนก่อน

    Great format videos and speakers, thank you for your valuable insights!

  • @larryprince8673
    @larryprince8673 2 หลายเดือนก่อน

    Good points about the importance of digging deep on customer feedback. Thanks.

  • @larryprince8673
    @larryprince8673 2 หลายเดือนก่อน

    Thank for providing smart insights on the importance of operational processes and employee training. I have a better understanding of this connection to strengthening the customer experience.

  • @larryprince8673
    @larryprince8673 2 หลายเดือนก่อน

    Thanks Pablo for sharing the role business intelligence tools play to support a strong customer experience by making better decisions.

  • @larryprince8673
    @larryprince8673 2 หลายเดือนก่อน

    Thank you Pablo for sharing this video. I agree, a company is rudderless without setting a clear vision and mission - and then employing SMART goals and supportive strategies to provide clear direction for their teams.

  • @NaseebMomand
    @NaseebMomand 2 หลายเดือนก่อน

    Good explanation ❤

  • @larryprince8673
    @larryprince8673 3 หลายเดือนก่อน

    Thanks Pablo for sharing the direct connection of how a customer-centric culture leads to maximizing profits. Smart!