Unconditional Learning
Unconditional Learning
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Introduction to Customer Relationship Management
Learn the importance of CRM in the world of Marketing.
มุมมอง: 36

วีดีโอ

Happy 2022 year.
มุมมอง 452 ปีที่แล้ว
Unconditional Learning is wishing you all a very Happy New Year. May this 2022 year brings you loads of sucess and life that you all want.
Relationship Strategies used in Customer Relationship Management
มุมมอง 2833 ปีที่แล้ว
Learn about various strategies to connect with customers to build long term relationship.
Introduction to Customer Loyalty
มุมมอง 1043 ปีที่แล้ว
The time to get introduced to customer loyalty is now. Let's watch this video to understand more about customer loyalty.
Introduction to Customer Relationship Management
มุมมอง 2473 ปีที่แล้ว
Lets learn what CRM means in this video.
Full English breakfast
มุมมอง 6K3 ปีที่แล้ว
Learn what English breakfast is with the menu and the cover set up.
Guidelines of Handling Customer Complaints
มุมมอง 2603 ปีที่แล้ว
Customer complaints are to be treated very carefully, as they give an opportunity to improve the services. The video talks about 10 guidelines to be kept in mind when handling complaints. Quiz- forms.gle/aUQ7QfAZPqXEmQba6
Introduction to Service Recovery
มุมมอง 2.6K3 ปีที่แล้ว
Service recovery posts the failure of the service matters a lot in any firm. This video will highlight, understanding Components of ​an effective service recovery system. ​ ​Quiz- forms.gle/tQ125rzBf5fU8K4N9
Philip Kotler Seven Views of How Marketing & Businesses are Evolving .#shorts
มุมมอง 413 ปีที่แล้ว
When you think Marketing, you think only and only Dr Philip Kotler. It was indeed a pleasure listening to the marketing guru. The event was organised by AMC ,Bangalore.
Introduction to Service Quality Gap Model
มุมมอง 4953 ปีที่แล้ว
The gap model in services marketing plays a very important role. Learn 7 gap model and 5 gap models in this video. Quiz- forms.gle/fwjThjSvsG5Nucwh7
Service Gap Model - How to close the gaps?
มุมมอง 1.6K3 ปีที่แล้ว
Learn about the 5 Gap model and the prescriptions to close the same Do watch Gap Model 1 to understand the basics of the same. Quiz- forms.gle/9jQubBoJRntJpEWM9
Importance of Customer Feedback
มุมมอง 2513 ปีที่แล้ว
As a firm, it's important to take feedback from your customers to make sure, a continuous improvement is happening. Quiz- forms.gle/LQf8KTtCKbfv4eJz8
Service Profit Chain
มุมมอง 2.8K3 ปีที่แล้ว
This video will highlight the importance of the service profit chain. forms.gle/xFbL7p4EN7EbKz2c6
Demand and Capacity Management
มุมมอง 2.4K3 ปีที่แล้ว
In services marketing , managing demand and capacity is very important. Lets learn the various forms and conditions of the same. forms.gle/Wqd4jXyJ4R9gmrLJ8
Service Quality Dimensions
มุมมอง 8943 ปีที่แล้ว
Service quality plays an important role when delivering services to customers. Learn about service quality and the 5 dimensions of service quality.
The Hotel & Restaurant Approval & Classification Committee - Guidelines for F & B service department
มุมมอง 4053 ปีที่แล้ว
The Hotel & Restaurant Approval & Classification Committee - Guidelines for F & B service department
Introduction to Direct Marketing and various tools of Direct Marketing
มุมมอง 2.4K3 ปีที่แล้ว
Introduction to Direct Marketing and various tools of Direct Marketing
More details about HRACC's (India)
มุมมอง 2473 ปีที่แล้ว
More details about HRACC's (India)
Objectives of Personal Selling
มุมมอง 1.6K3 ปีที่แล้ว
Objectives of Personal Selling
Introduction to HRACC (India)
มุมมอง 6203 ปีที่แล้ว
Introduction to HRACC (India)
Thank You
มุมมอง 223 ปีที่แล้ว
Thank You
Goodbye 2020 and Welcome 2021
มุมมอง 253 ปีที่แล้ว
Goodbye 2020 and Welcome 2021
Introduction to Agmark
มุมมอง 2.3K3 ปีที่แล้ว
Introduction to Agmark
Organic Food in India
มุมมอง 2923 ปีที่แล้ว
Organic Food in India
Welcoming the Guest in F & B outlet and Water Service
มุมมอง 4683 ปีที่แล้ว
Welcoming the Guest in F & B outlet and Water Service
Table d'hôte Set up
มุมมอง 2763 ปีที่แล้ว
Table d'hôte Set up
A'la Carte Set up used in various Food & Beverage Outlets.
มุมมอง 8773 ปีที่แล้ว
A'la Carte Set up used in various Food & Beverage Outlets.
Michelin Stars Explained
มุมมอง 4594 ปีที่แล้ว
Michelin Stars Explained
Customer Satisfaction
มุมมอง 1.4K4 ปีที่แล้ว
Customer Satisfaction
Service Encounters
มุมมอง 4.1K4 ปีที่แล้ว
Service Encounters

ความคิดเห็น

  • @SurprisedHotChocolate-hl3jq
    @SurprisedHotChocolate-hl3jq 7 หลายเดือนก่อน

    Can u explain me in Urdu

  • @NazrulIslam-gd4qp
    @NazrulIslam-gd4qp 10 หลายเดือนก่อน

    poor explanation.

  • @felixkagamemotopsa-4777
    @felixkagamemotopsa-4777 ปีที่แล้ว

    How much do you pay

  • @ojasvisharma8127
    @ojasvisharma8127 ปีที่แล้ว

    maam do you have notes?

  • @wadewakim4580
    @wadewakim4580 2 ปีที่แล้ว

    Nicely done and explained with ease

  • @ludicakuwanda6375
    @ludicakuwanda6375 2 ปีที่แล้ว

    Quite informative, thank you.

  • @redg0d73
    @redg0d73 2 ปีที่แล้ว

    Very helpful i have semester exam tomorrow.

  • @saravanans1603
    @saravanans1603 2 ปีที่แล้ว

    Nice...

  • @MrAnkitkit
    @MrAnkitkit 2 ปีที่แล้ว

    Hello , thanks for the details . Could you point me to a video/thread where the model is applied to a real life scenario and the knowhow of the process is practically death with?

  • @lindajoe5857
    @lindajoe5857 2 ปีที่แล้ว

    Looking for a permanent and secure or reliable herbal cure to permanently remove the HPV totally from the body and getting a better life back out from all kind of sexually transmitted disease, Then i advice you to visit Dr Ben Uda on TH-cam channel and i promise your life will change for good.

  • @souradipghosh7455
    @souradipghosh7455 2 ปีที่แล้ว

    Maam please give the download link for the slide ...

  • @ak-ir7iu
    @ak-ir7iu 2 ปีที่แล้ว

    how buffet is cost in 5 star hotel please explain....also what are legal licenses need in 5 star to carry out inside or outside premises of the hotel

  • @ganeshchauhan3840
    @ganeshchauhan3840 2 ปีที่แล้ว

    Very very helpful video

  • @youarethebest5864
    @youarethebest5864 2 ปีที่แล้ว

    What is the application name? How to make this type of video?

  • @waqasyusuf2473
    @waqasyusuf2473 2 ปีที่แล้ว

    Plz give the answer mam..

    • @UnconditionalLearning
      @UnconditionalLearning 2 ปีที่แล้ว

      All are

    • @waqasyusuf2473
      @waqasyusuf2473 2 ปีที่แล้ว

      @@UnconditionalLearning there is slight confusion with social media marketing being a mode of direct marketing.. thanks for replying mam..😊

  • @waqasyusuf2473
    @waqasyusuf2473 2 ปีที่แล้ว

    Which of the following is not a mode of direct marketing? A-Kiosk Marketing. B- Social media marketing. C- Catalogues. D-Telemarketing.

  • @SashaRaymondMunyanyi
    @SashaRaymondMunyanyi 2 ปีที่แล้ว

    Very insightful and very helpful indeed.

  • @lemuelcarumba1318
    @lemuelcarumba1318 3 ปีที่แล้ว

    The process of preparing, presenting, and providing food and beverages to consumers can be broadly defined as food and beverage services. The customer comes to the location to use the food service. To entice consumers to use the F&B service, the premises are kept well-equipped and completed.

  • @floricelleranario3136
    @floricelleranario3136 3 ปีที่แล้ว

    Customer service is important in every business for a business to succeed they need to provide good service to customers to buy goods and services if customers are not satisfied the business cannot sell its goods , or services, therefore no profit will make the company may lose business. Customer satisfaction varies depending on the situation and product or service. A customer may be satisfied with a product or service, an experience, a purchasing decision, a salesperson, store, service provider, or a feature or any of them.

  • @kristinejoydescarten3486
    @kristinejoydescarten3486 3 ปีที่แล้ว

    Restaurants and food-service businesses take a large team to run successfully. From the newest host all the way to the owner, every member of the staff has to work together to provide great food and a good guest experience, without letting costs spiral out of control. That’s why experienced management is so important. Training and supervising a staff that ranges from teenagers to seasoned professionals takes great communication and skillful delegation.

  • @sigmundogaming3566
    @sigmundogaming3566 3 ปีที่แล้ว

    Customer satisfaction is one of the most important indicators of consumer purchase intentions and loyalty. High-standard customer service can win your clients' hearts and make you recognizable within your target group.

  • @bughaojoaquinjr3326
    @bughaojoaquinjr3326 3 ปีที่แล้ว

    Customer satisfaction plays a vital role within almost any business. ... Not only is it a leading indicator used to measure customer loyalty and retention, it enables businesses to identify unhappy customers, reduce customer losses and negative word of mouth whilst increasing revenue.

    • @sigmundogaming3566
      @sigmundogaming3566 3 ปีที่แล้ว

      Customer satisfaction is one of the most important indicators of consumer purchase intentions and loyalty. High-standard customer service can win your clients' hearts and make you recognizable within your target group.

    • @UnconditionalLearning
      @UnconditionalLearning 3 ปีที่แล้ว

      True that

    • @UnconditionalLearning
      @UnconditionalLearning 3 ปีที่แล้ว

      Right

  • @taleshwarkumarthakur8479
    @taleshwarkumarthakur8479 3 ปีที่แล้ว

    Maam can i get this ppt plz

  • @UnconditionalLearning
    @UnconditionalLearning 3 ปีที่แล้ว

    Thank you for your comment

  • @dillipkumar6623
    @dillipkumar6623 3 ปีที่แล้ว

    Its excellent teaching,💯💯💯

  • @Charlie-qv4zh
    @Charlie-qv4zh 3 ปีที่แล้ว

    I'm a kitchen Steward in the United States

  • @tanuuu4225
    @tanuuu4225 3 ปีที่แล้ว

    Thank u so much mam mere liye ye video bht helpfull rhi bcz online classes mai hme mam ne jo smjhaua vo mujhe bilkul smjh ni aya bt apne smjhaya mujhe vo bht achay se smjh aya and easy language mai tha sb thank u so much for this video

    • @UnconditionalLearning
      @UnconditionalLearning 3 ปีที่แล้ว

      Thank you for your feedback. Happy you liked and understood the video.

  • @Faith-po9pf
    @Faith-po9pf 3 ปีที่แล้ว

    Thank you so much ma'am you don't know what this means to me THANK YOU ❣️

  • @fullbabu2481
    @fullbabu2481 3 ปีที่แล้ว

    Very good to speak to learn to student will do accptecd knowledge

  • @fullbabu2481
    @fullbabu2481 3 ปีที่แล้ว

    thanks so much that will be great knowledge ..it that so filling in class room ....

  • @bhagyashrideshpande6120
    @bhagyashrideshpande6120 3 ปีที่แล้ว

    Good information

  • @Humourland000
    @Humourland000 3 ปีที่แล้ว

    Nice video

  • @rajeshdas8319
    @rajeshdas8319 3 ปีที่แล้ว

    Thnq very much ❤️

  • @monikajangir5740
    @monikajangir5740 3 ปีที่แล้ว

    very detailed and informative video ma'am.

  • @clevaniedalutma8075
    @clevaniedalutma8075 3 ปีที่แล้ว

    May you teach me how to teach communicating in english for hospitality department?

    • @UnconditionalLearning
      @UnconditionalLearning 3 ปีที่แล้ว

      Sorry I am not the right person.

    • @clevaniedalutma8075
      @clevaniedalutma8075 3 ปีที่แล้ว

      @@UnconditionalLearning thanks.But I do appreciate for your lesson that you teach on youtube.

  • @chamilmeegahathenna8035
    @chamilmeegahathenna8035 3 ปีที่แล้ว

    Very important... thanks

  • @nuratiqsyawalnaina2837
    @nuratiqsyawalnaina2837 3 ปีที่แล้ว

    Can I know about the components of food and beverage?

  • @Charlie-jp1te
    @Charlie-jp1te 3 ปีที่แล้ว

    Thanks for the video

    • @UnconditionalLearning
      @UnconditionalLearning 3 ปีที่แล้ว

      Our pleasure!

    • @Charlie-jp1te
      @Charlie-jp1te 3 ปีที่แล้ว

      @@UnconditionalLearning I scored 10/10 I'm a kitchen steward in in a 5 star hotel in California.

  • @hanokhgawai4823
    @hanokhgawai4823 3 ปีที่แล้ว

    Thanks for your Channel 👍

  • @kishanshandilya8080
    @kishanshandilya8080 3 ปีที่แล้ว

    Please continue all chapters of f&b service

    • @UnconditionalLearning
      @UnconditionalLearning 3 ปีที่แล้ว

      Thank you .will definitely do so.let me know a topic which you would like on priority

    • @kishanshandilya8080
      @kishanshandilya8080 3 ปีที่แล้ว

      Can u uplode 1st chapter of front office???

    • @UnconditionalLearning
      @UnconditionalLearning 3 ปีที่แล้ว

      @@kishanshandilya8080 This channel is specifically for FNB and services marketing .

  • @sangitamandal6146
    @sangitamandal6146 3 ปีที่แล้ว

    Thnq mam

  • @josephbarredo3
    @josephbarredo3 4 ปีที่แล้ว

    Interesting video #HOTELIER

  • @josephbarredo3
    @josephbarredo3 4 ปีที่แล้ว

    Thanks for sharing -Stewarding here greetings from Dubai👍

  • @AmanSharma-kn6xh
    @AmanSharma-kn6xh 4 ปีที่แล้ว

    Thank you ma’am for this great video

  • @UnconditionalLearning
    @UnconditionalLearning 4 ปีที่แล้ว

    Thank you for the feedback.

  • @siddhueeshwar8753
    @siddhueeshwar8753 4 ปีที่แล้ว

    Your video helped me a lot

  • @ketanazad
    @ketanazad 4 ปีที่แล้ว

    nice video

  • @samarjeetsawant2306
    @samarjeetsawant2306 4 ปีที่แล้ว

    Nice information ma'am

  • @swapnilwani6713
    @swapnilwani6713 4 ปีที่แล้ว

    Good information

  • @ChefKiranShende
    @ChefKiranShende 4 ปีที่แล้ว

    Valuable information...