The Strategy Group
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Enhancing Customer Experiences in Aged Care
Customer Experience in Aged Care is key to how Bolton Clarke creates the best services for their clients.
Ross Barclay of Bolton Clarke sat down with Marcus Naoum, Manager at The Strategy Group, to discuss creating the best customer experience when designing services for our aged care community.
Visit our website for more information:
www.thestrategygroup.com.au/
มุมมอง: 35

วีดีโอ

InsightWise Introduction
มุมมอง 797 หลายเดือนก่อน
InsightWise Launch
InsightWise
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InsightWise
Pioneering Startups in Aged Care with Bolton Clarke
มุมมอง 7610 หลายเดือนก่อน
In this enlightening episode of Fresh Perspectives, join Geoffrey Tobias, Managing Director of The Strategy Group, as he sits down with Johnny Agotnes, Chief Digital and Innovation Officer at Bolton Clarke, Australia's largest not-for-profit aged care provider. They explore Bolton Clarke's foray into the startup space, looking to enhance the lives of the elderly through cutting-edge innovations...
Exploring AI Bias and Trust Architectures: Strategies for ESG Challenges
มุมมอง 4610 หลายเดือนก่อน
Join David and Marta from The Strategy Group as they dive into a critical conversation about AI and trust architectures with guest expert Zachary Zeus, CEO of PyxGlobal and BizCubed. This episode of Fresh Perspectives unpacks the interplay between AI, trust, and the pressing global challenges related to Environmental, Social, and Governance (ESG) criteria. David, a strategy lead with a backgrou...
Snake appears as guest on The Strategy Group's podcast interview.
มุมมอง 31K11 หลายเดือนก่อน
There's a snake behind you! Only in Australia does a large green snake drop in on your meeting discussing greenwashing and the environment. #snakevideo #snakeinterview #onlyinaustralia
David Beringy & Jessica Wu dive deep into the evolving world of technology ethics in AI
มุมมอง 3411 หลายเดือนก่อน
Today David Beringy & Jessica Wu dive deep into the evolving world of technology and design thinking. In this episode, Jess, a senior design strategist, and David, a strategic design lead at the Strategy Group, explore the intricate and increasingly relevant topic of ethics in artificial intelligence (AI). Join us as we navigate through complex concepts with ease, making them accessible and eng...
Financialisation of Environmental Assets with Andrew Ward, David Beringy & Alicia Wolf
มุมมอง 20011 หลายเดือนก่อน
🌍 Welcome to The Strategy Group's Fresh Perspectives Podcast! In this episode, we dive deep into the innovative world of environmental asset financialisation with our special guest, Andrew Ward (AKA Wardy), a key figure in regenerative agriculture and environmental markets. 🔍 What We Discuss: The role of regenerative agriculture in environmental stewardship. Challenges and opportunities in leve...
What are the Benefits of Using Synthetic Users for Organisations?
มุมมอง 18511 หลายเดือนก่อน
🎙️ Welcome to [Your Podcast Name] - Episode #2🎙️ In this episode, we delve into the intriguing world of Synthetic Users, a concept that's reshaping the way businesses approach data and decision-making. Join us as we sit down with Poppy and Pierre from The Strategy Group, where they share their expert insights on this transformative topic. 🔹 Discover the Potential of Synthetic Users 🔹 Poppy and ...
AI Experiences - Past & Present with Jeffrey Tobias
มุมมอง 185ปีที่แล้ว
Fresh Perspectives Podcast by The Strategy Group. Jeffrey Tobias & Marta Salgado discuss AI.
Unveiling the Power of Customer-Centricity: A Journey to Unprecedented Success
มุมมอง 178ปีที่แล้ว
Hear how a prominent construction director in Australia achieved a successful infrastructure bid by placing the customer at the heart of their bid strategy. This success story is guaranteed to inspire and empower you to prioritise customer needs and take your organisation to new heights! 00:00 - Introduction 05:38 - Customer Centricity - why is it important 06:25 - Relationship between contract...
Empathy, Trust, Competence: Have our leaders failed us? | Martin Stewart-Weeks and Dr Jeffrey Tobias
มุมมอง 1372 ปีที่แล้ว
In this webinar, Founder of Public Purpose, Martin Stewart-Weeks and Managing Director of The Strategy Group, Dr Jeffrey Tobias discuss and explore how, in these emerging conditions, organisations can adopt a problem solving mindset and innovation tools to lift performance and drive for transformation. An overview of the discussion At the start of the pandemic, Martin and I discussed how good g...
Innovation for Growth
มุมมอง 1783 ปีที่แล้ว
Interview with Johny Agotnes discussing the Bolton Clarke end-to-end innovation hub.
How to Execute an Effective Framework for Digital Transformation with Dr. Jeffrey Tobias
มุมมอง 6013 ปีที่แล้ว
In this webinar, Managing Director of The Strategy Group, Dr. Jeffrey Tobias will share an effective strategic framework for Digital Transformation. The video covers: - Common digital transformation pitfalls - Why digital transformation is more about the transformation than the digital - The How of digital transformation - Our end-to-end orchestration framework for digital transformation - How ...
Finding Fresh Opportunities for Business Growth
มุมมอง 1574 ปีที่แล้ว
Growth and expansion are important for all organisations. Leaders commonly gauge the growth of their organisation by looking backwards and focussing on lagging indicators. In this video we investigate the leading indicators of growth, exploring eight forward-looking capabilities.
Empathy, Trust and Competence
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Empathy, Trust and Competence
How to Uncover New Business Models
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How to Uncover New Business Models
The Customer Lens: Value Proposition
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The Customer Lens: Value Proposition
Customer Value Proposition Design - customer value propositions in the time of COVID-19
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Customer Value Proposition Design - customer value propositions in the time of COVID-19
DEVELOPING CREATIVE PROBLEM SOLVING CAPABILITY TO BUILD PRODUCT LEADERS at A2B
มุมมอง 1725 ปีที่แล้ว
DEVELOPING CREATIVE PROBLEM SOLVING CAPABILITY TO BUILD PRODUCT LEADERS at A2B
Dark Side of Innovation
มุมมอง 9355 ปีที่แล้ว
Dark Side of Innovation
Fresh Perspective: Artificial Intelligence vs Creative Intelligence
มุมมอง 755 ปีที่แล้ว
Fresh Perspective: Artificial Intelligence vs Creative Intelligence
Customer Centricity in Development & Construction
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Customer Centricity in Development & Construction
Leadership in Digital Transformation
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Leadership in Digital Transformation
Transforming Aged Care - Brisbane
มุมมอง 965 ปีที่แล้ว
Transforming Aged Care - Brisbane
'Designing Your Strategic Future' - Spark Festival 2018
มุมมอง 716 ปีที่แล้ว
'Designing Your Strategic Future' - Spark Festival 2018
Enterprise Lean Startup in Development & Construction
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Enterprise Lean Startup in Development & Construction
Design Thinking in Government - Citizen Centric Stories
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Design Thinking in Government - Citizen Centric Stories
Transform Your Business Model to Stay Ahead of The Curve
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Transform Your Business Model to Stay Ahead of The Curve
Webinar: Harnessing customer centricity to drive loyalty and growth | The Strategy Group
มุมมอง 1136 ปีที่แล้ว
Webinar: Harnessing customer centricity to drive loyalty and growth | The Strategy Group