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Whoo hoo! So glad we could help 🥳

Of course, so glad we were able to help!

We're sorry to hear your issue is worse! Could you let us know the problem you're experiencing so we can try to help?

Unfortunately, the ZD220 does not have bluetooth capabilities.

Are you using a new label size?

@@SmithCoronaLabels no it’s the same we’ve always used. We had the IT team come and update a bunch of stuff because the CDK cyberattack. Idk if that had anything to do with it. Like I said though it printed my first few fine, then everything randomly started printing off center. Tried again today but still same thing.

@@MoHawkAnakin I would try contacting Zebra themselves to see if they can help you troubleshoot since calibrating the printer did not work.

Hi there! After researching this a bit, we weren't able to come up with a clear answer when using Word. If you're using Photoshop, you could look into creating clipping masks, but we're not sure how this will transfer over when printing. Let us know if you end up finding a solution!

@@SmithCoronaLabels thank you! I’ll give it a try 🤗

That's amazing, congratulations on the new printer! We're so glad to hear our tutorial was helpful!

That's awesome! We're so glad to hear our video was helpful!

Dymo makes these labels for less than 1 cent per label. And their quality isn’t any better than generic labels. 30 cents is also a lot for small businesses. Print 10 labels and you’re already out $3. Some small businesses print 10-100 labels a day. And if a print messes up and has to be reprinted then it hits the bottom line.

@@Sulfen if they are printing up to 100 a day they ain't a small business a small business is only printing 5 a day if that

Compare to under 4 cents each when I buy 4 rolls at once on Amazon - highway robbery!

@@LightbringerDesigns the amount of lost packages I buy from auction is proof someone's labels ain't sticking well, me personally would rather cut the budget on other things and keep my strong reliable brand labels

Hello! Microsoft Word does not recognize circles, so you'll have to make the template into squares. You can then input your circle design and center it within the square. We hope this helps!

Thanks so much for the comment, we're happy to hear our video is helpful!

So glad to hear our video was helpful!

That's a really great question. We've tried looking too, but we can't seem to find how to make the font larger on the configuration report. We'd recommend reaching out to Zebra support (supportcommunity.zebra.com/s/contactsupport?language=en_US). Please let us know if they have a solution!

We're simply saying not to waste your money on the DYMO 5XL when there are similarly priced printers that don't require proprietary labels. In the thermal label market, almost every printer brand (besides DYMO) allows you to use third party labels. That's why so many label companies exist, to try and give the consumers the best price. Labels are essentially like toilet paper. Would you want to be forced to use a certain brand of toilet paper that's more expensive because that's all your toilet allows?

@@SmithCoronaLabels No you were pretty clear on the device being 'shit' just because you cant use 3rd party labels. The Dymo 5xl is a very capable device if you aren't stingy... 🤦‍♂

That’s a bad analogy because iPhone doesn’t have proprietary use of headphones. You can use any Bluetooth and wired headphone from any brand. With this printer it’s worse it would be as if Apple made it so you can only listen to music using genuine Apple headphones.

With Apple headphones/game cartridges, that's a 1-time purchase; this is akin to a subscription fee, yet the printer isn't a WHOLE LOT cheaper up front than the competition which lets you use 4-cent labels instead of gouging you for 30 cents each because they can. Used 4XL models are selling on Amazon for more than a new 5XL, likely because of this!

Hi there! We actually are able to sell label printers, it's just not on our website quite yet. If you email us at po@smithcorona.com, we'll be able to help you out!

Woo-hoo! So glad we could help! 🥳

Hi there! If nothing happens after 2 seconds, then try holding the pause button until LED 2 starts blinking. This will put your printer into "Print Standby Mode", which you'll then be able to follow along with the video to finish calibrating. Please let us know if this helps!

Hi there! What part of the process can't you do?

Hello! Do you need to print in color? We have some recommendations based on your answer, so let us know!

@@SmithCoronaLabels I would like that option. Thank you!

If you're looking to print in full color, then we would recommend checking out the Epson ColorWorks printers. Here's a link to the different printers: www.smithcorona.com/inkjet-labels/epson-printers.html If you have a smaller volume, the Epson C4000 might be a good choice for you. However, if you want to print in black and white, then the Zebra ZD220 or the ZT610 could also be a good option for you!

We're so glad our video was helpful!

We're so glad our video was helpful!

Hello! Did you try performing a nozzle check and head cleaning on your printer? It's possible some nozzles could be clogged. You can skip to 0:59 in the video for help with this. If that's not the case though, we would recommend reaching out to Epson's ColorWorks department for this issue. Their phone number is (562) 276-1340. We hope this helps!

Hey! You don't have the mailing tab on your version of Microsoft Word?

Hello! We actually don't own an HP LaserJet M1005 MFP, so the best we can do is refer you to the manual. It looks like there's information on page 17 about loading sheet labels: www.laserexpressinc.com/manuals/HP/hp-lj-m1005-mfp-user-manual.pdf We hope this helps!

But now we have one comment! Thanks!

Hi there! In your printer settings, is the orientation / rotation of the label set correctly? If it is, you could try rotating your label 90° so it prints normally. Please let us know if this fixes your issue!

Hello! This might be tedious, but do you mind providing us with the following information so we can test it out and see what your issue might be? Paper width, paper height, top margin, side margin, label width, label height, vertical pitch, horizontal pitch, number of labels across, number of labels down. Please let us know so we can try to help!

So if u have the paper ur using in front of you make sure it matches the label model on screen that’s why it ask for the margins etc it has to match the same size as the labels u are printing I just reduced all of them and it worked

A4size 4*10

Sticker plz tell

Same thing happened but I changed the page size and it worked.

Absolutely, especially when you're changing between label sizes!

We're sorry you're having such bad luck with thermal printers! We've never used the Asprink before, but we have a Rollo and we've also had our share of issues with it. What exactly are you printing on the labels, and how many labels are you printing a day? We might have a few recommendations for you based on your usage. Let us know, we'd love to help!

@@SmithCoronaLabels Since I sell things on eBay, I mainly would use it to print shipping labels to replace my ink jet printer. I love the idea of using a reliable thermal printer since there they don't use ink and are faster than regular printers. I don't print thousands of labels or anything, but it would be a lot more convenient for me and I could save a little $ on paper/ink. If you have recommendations, I'd love to hear!

@@Brute4rce1111 Have you heard of the thermal printer brand Zebra? It's more expensive compared to Rollo and Asprink, but we rarely have issues when printing with them. If you're looking for reliability, something like the Zebra ZD220 might be a good fit. We actually did a video on it if you want to check it out: th-cam.com/video/rjNlac8FwkY/w-d-xo.html You could also check out the Bixolon SLP-DX420. We don't have quite as much experience with it as the Zebra, but we haven't had any issues with it. Again, these are definitely more expensive options, but you shouldn't have as many troubleshooting issues with them. We hope this helps!

Hi there! It's likely because 2.5mm is such a small amount so Word doesn't recognize it. Since 2.5mm = 0.098 in inches, we tried rounding up to 0.1". When we made the horizontal pitch 0.1", you can see the space. Maybe try doing this and see how the print looks? Let us know if this helps!

Good question! If you reach out to the company you bought the labels from, they should be able to provide you with the measurements. Or, you could also try using a ruler and measuring them yourself. This might not be the most exact way, but it should get you a pretty close print. Please let us know if this helps!

Hey there! We actually don't have a video on how to install the driver, but here's the link to download the printer driver: www.usa.canon.com/support/p/lx-d5500-inkjet-label-printer We hope this is helpful!

That is amazing to hear, we're so glad our video was helpful!

Hello! Yes, our main reason we don't recommend the Dymo LabelWriter 5XL is because of the RFID chip in the core. But in terms of functionality, it's fairly easy to set up and load your labels. Our prints turned out fine, and it also has a 300 dpi resolution (which is higher than similar printers like the Rollo and iDPRT SP410). Because it's a cheaper thermal printer though, we tend to see complaints that it often skips labels (causing a waste of labels) or the printer just stops working. We also wrote a blog post reviewing this printer, www.smithcorona.com/blog/review-of-dymo-labelwriter-5xl/. We hope this helps, please let us know if you have any other questions!

sm3shg Best we not go buy an xbox series x, ps5, nintendo switch etc, because we cant use burnt games on those items!

​@@SmithCoronaLabelshow cheap are ya tho they are legit like 30 cents a label and that's for the postage label size

​@@ItsNunYaGamingI'm glad someone gets it!

@@diecastdave619third party labels cost 2-3 cents a label so 10-20 cents a label is a lot for smaller businesses. It adds up very quickly.

Hello! We contacted Bixolon about this problem, and they said the two solid Orange LEDs indicate a mainboard failure. Unfortunately, there is no way for you to get out of this mode, and your printer will need to be sent to a Bixolon service center for repair so they can replace the mainboard. Here is the list of service centers they provided us: bixolonusa.com/support/service-centers/ We hope this helps!

Hello! Did this start happening right after you updated the firmware? Also, what size label are you printing on, and is that size set correctly on both your printer and computer/device you're printing off of? Please let us know!

hi! i turned the printer on and off, tried unplugging it, restarted my computer and nothing has helped. I updated my computer software as well as the one of the printer. I'm running it on my mac. I print on 3" continuous and 2.5" square die-cut labels. the issue is happening on both. What I find weird is that all the other print options work. The only one not working is cut (at specified label) @@SmithCoronaLabels

How interesting, we're sorry you're having this issue! It sounds like it might be a problem with the update on your printer, so we would recommend reaching out to Epson's technical support. If you call this number, they'll be able to help: (562) 276-1340 Or you can go to this webpage for C4000 support: epson.com/Support/Printers/Label-Printers/ColorWorks-Series/Epson-ColorWorks-CW-C4000/s/SPT_C31CK03101 We hope this helps, please let us know if we can do anything else!

I am having the same problem.

Hi there! Do you mean you can't see the gridlines, or you can't make the space between the labels? Let us know!