- 12
- 964
Alexei Zheglov
Canada
เข้าร่วมเมื่อ 18 พ.ค. 2012
I'm a Canadian technologist, consultant and author.
I speak, write, teach, consult, coach. People and companies. On better products, services, projects, happier customers, stronger business and less burnout.
Here I speak once a week, from my mind, live, unscripted and unedited. Topics, questions and problems keep coming as people and companies continue to face them.
There's also a textual version of what I'm saying here. It's more structured and you may find it a better fit for your needs. Subscribe here: secretsofflow.substack.com/
I speak, write, teach, consult, coach. People and companies. On better products, services, projects, happier customers, stronger business and less burnout.
Here I speak once a week, from my mind, live, unscripted and unedited. Topics, questions and problems keep coming as people and companies continue to face them.
There's also a textual version of what I'm saying here. It's more structured and you may find it a better fit for your needs. Subscribe here: secretsofflow.substack.com/
Secrets of Flow #13 - Feb 4, 2025: The Agility Dashboard
Our focus this week is the key measurable indicators of agility. What they mean for building the thing right and also choosing the right thing to build. How companies and whole industries are getting better at it, trends and their unevenness. There's a well-shared image I once drew on a whiteboard -- I'll use it as a starting point.
Thank you for subscribing, telling your colleagues, watching, likes and reposts.
#SecretsOfFlow #flow #businessagility #metrics #projectmanagement #servicedelivery #f4p #Kanban
Thank you for subscribing, telling your colleagues, watching, likes and reposts.
#SecretsOfFlow #flow #businessagility #metrics #projectmanagement #servicedelivery #f4p #Kanban
มุมมอง: 0
วีดีโอ
Secrets of Flow #12 - Jan 28, 2025: Forecast on a Napkin
มุมมอง 52วันที่ผ่านมา
Forecasting delivery, understanding what affects predictability, may appear difficult. I'll be showing how surprisingly far we can get with simple, even low-tech tools. (The context is, is of course, high-tech products, professional services and project work.) 00:00 Start 01:18 We can get quite far with simple, even low-tech tools 01:43 Improvement and forecasting go together 03:10 Forecasting ...
Secrets of Flow #11 - Jan 21, 2025: Customers over Backlogs
มุมมอง 398 วันที่ผ่านมา
Many managers and teams work within process frameworks having The Backlog as a key element. This is often at odds with reality. Our company is a business serving many customers with diverse needs. It's difficult to make clear decisions when everything is a "backlog item" or "ticket." Let's learn to see past backlogs grasp the variety of customer demand so that we can do better for our customers...
Secrets of Flow #10 - Jan 14, 2025: Seeing Work In Progress
มุมมอง 6615 วันที่ผ่านมา
Do you work in technology, media, professional services? When the work product is information and knowledge, its progress is difficult to see. Work comes in all shapes and sizes, from small tasks to large projects. It comes from external and internal customers, regulators, and even ourselves. Work in progress (WIP) hides in all process phases, often where you wouldn't suspect. Its presence and ...
Secrets of Flow, Episode 9 - Jan 7, 2025: New Year Resolutions
มุมมอง 5122 วันที่ผ่านมา
New Year Resolutions. Let's discuss what you can choose to do in your company in the new year, for better products and services, happier customers, better business, and less burnout. 00:00 Start 02:10 Happy New Year! 04:45 Keys to success for you & your company in 2025, part 1 06:04 an important leading indicator 07:35 when someone says "it's above my pay grade" 11:46 Keys to success, part 2 12...
Secrets of Flow, Episode 8 - Dec 17, 2024: Lessons From the Marathon
มุมมอง 31หลายเดือนก่อน
The last episode in 2024, shorter and a bit off topic. Happy New Year 2025, everyone see you in January. I usually don't post on personal matters in professional channels unless there are good takeaways for business. What can we learn from the marathon training and running journey that would be useful in our world of products, services, and managing the flow of work? 1. Marathon training plans ...
Secrets of Flow, Episode 7 - Dec 10, 2024: How Long Will It Take?
มุมมอง 55หลายเดือนก่อน
We explored variation of time in intellectual work, its impact on customers and business, how to forecast and how to improve. 00:00 Start 02:28 Your work is a lot less predictable than the duration of this episode 03:09 Two broad classes of deliverables, different approaches to "how long will it take?" 04:20 Projects and batches, visualizing flow 07:02 This pattern occurs in product development...
Secrets of Flow, Episode 6 - Dec 3, 2024: The Elusive 20% Time
มุมมอง 96หลายเดือนก่อน
Do you recall the old story how Google engineers spent 20% of their time working on their own projects? Engineers in other companies tried doing the same, but mostly ran into managers' resistance or got mixed results. The well-hidden key to this practice is the inverse relationship between utilization and responsiveness. Utilization, when kept under 100%, enables fast responses and agility. Thi...
Secrets of Flow, Episode 5 - Nov 26, 2024: Fit-for-Purpose Renewed
มุมมอง 632 หลายเดือนก่อน
7 years ago David Anderson and I wrote the book Fit-for-Purpose. It's a book about businesses, customers, and strategies based on deep understanding of customers' purpose. Customers often choose irrationally, but you can still have capability in your business to understand their choices and to anticipate what they need and how. Fit-for-Purpose grew naturally out of innovations in our own busine...
Secrets of Flow, Episode 4 - Nov 19, 2024: How to Map Your Process
มุมมอง 1542 หลายเดือนก่อน
Mapping your process end to end is a foundation for what you'll do to manage, sustain and improve what and how you deliver to your customers. Important even if not a solution in itself. But how to create a useful map when the end result is intangible, it's information and knowledge? When the work in progress is invisible, it's mostly thoughts in people's heads? - Examples from several industrie...
Secrets of Flow, Episode 3 - Nov 12, 2024 - Lead Time in Plain English
มุมมอง 1322 หลายเดือนก่อน
As the year-end holiday season approaches, we all experience more of it as customers. The time gap between when we need something and when we need to act or make a decision. Let's talk about time in plain language. Not as a term from a process methodology book. Then go back to work with a renewed, intuitive feel for the tempo and rhythm of our business 00:00 Beginning 01:00 Technical problem - ...
Secrets of Flow, Episode 2 - Nov 5, 2024 - Is Agile Dead?
มุมมอง 902 หลายเดือนก่อน
Folks, I don't love this question. But people have been asking me about it more frequently and directly. November 5th was the best day of this year to meet this blunt question head-on. The 5th anniversary of the memorable closing keynote of the pre-pandemic 2019 Toronto Agile Community conference (the last one we've had). 00:00 Start 01:44 Actual start 03:55 This is not a webinar! Please do ask...
Secrets of Flow - Episode 1, Oct 29, 2024
มุมมอง 1523 หลายเดือนก่อน
First episode in the series, prompted by various questions people ask me. From "How often should I meet with my outsourcing vendors?" to something more philosophical. Probability, Kanban, Fit-for-Purpose, flow metrics, etc. 00:00 Start 00:42 Actual start 01:43 This is not a webinar! 03:11 About me 03:52 Challenge of intellectual business: uncertain results of brain work sell into volatile marke...
Alexei Zheglov Live Stream
3 หลายเดือนก่อน
Sometimes- ticket= intake request …. A starting point
Great lessons, Alexei. Happy holidays!
Thank you, Richard! Congrats on your big achievement in 2024 and best wishes for your 2025
Link to diagram -- process sketch for timestamps 11.02 - 13.00: www.dropbox.com/scl/fi/un0wynpzmpz667tbhxd1s/Diagram-Episode-7-1102.png?rlkey=nxdquixxbznt4iw85i6qhcyz9&dl=0
Been a fan of your work Alexei, thank you for sharing your experience. Am looking forward to binge watching these episodes.
Thank you! Episodes that followed this one turned out better. Be strategic with your time. I've been happier with #4 and #6