Kyle Westaway
Kyle Westaway
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How to be a Supercommunicator with Pulitzer-prize Winning and Best-selling Author Charles Duhigg
The Pulitzer-prize winner and author of the transformative "Power of Habit", Charles Duhigg joins me to talk about his latest book. Supercommunicators is an exploration of the skills that allow a few of us to build authentic connection with almost anyone, all by just having conversations. He looks at the stories of some remarkable communicators, and the science behind what they do. Charles also reveals the techniques that any of us can practice to become supercommunicators ourselves.
Here's a link to buy the book: amzn.to/3UZt0eD
00:00 - Introduction
00:32 - What is a "supercommunicator"?
02:15 - How to become a supercommunicator yourself
03:17 - What sparked the work for this book?
05:27 - How we connect (and how we don't)
07:21 - The "Three Conversations"
07:39 - The "What's This Really About" conversation
09:19 - How to ask good follow-up questions
10:55 - How to have the "What is this really about" conversation well
13:27 - The authentic CIA agent
16:13 - The "How Do We Feel" conversation
19:54 - Listening to learn, not waiting for your turn to talk
21:22 - Good conversation as a means of sales and influence
22:04 - "Supercommunicator" or "Super-listener"?
23:29 - Finding common ground by shuffling your identities
28:44 - Is "winning someone over" = convincing them to "leave their tribe"?
33:27 - How to have "hard conversations"
36:46 -Why "don't feel that way" backfires EVERY time
37:36 - Never argue with your spouse on an empty stomach
39:01 - How important is the sense of control for good relationships
40:35 - Practical tips for having the difficult conversations
42:39 - What impact do you want this book to make?
44:25 - Being a supercommunicator is natural for us
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ความคิดเห็น

  • @LaraTruly
    @LaraTruly หลายเดือนก่อน

    Fabulous video. I took care of 1, 3, 4 using FlexUp and we're still using it instead of using SAFE's. Hopefully nothing is going to come back and bite me.

  • @slicingpie
    @slicingpie 2 หลายเดือนก่อน

    Vesting doesn't do much to make an equity split more fair. I assumes that the underlying split is fair in the first place. Which, especially in the case of an even split, is rarely (if ever) the case. As you pointed out, things change. Additionally, vesting may not reflect the nature of the separation properly. Someone could be fired during that first year without cause and lose their share. Or, they could quit the day after the one-year cliff. These are the incentives of vesting. I encourage you to check out the Slicing Pie model which replaces time-based vesting and ensures everyone gets what they deserve. It self adjusts based on changes in effort and commitment.

  • @MohamedaliTlili
    @MohamedaliTlili 3 หลายเดือนก่อน

    Question: In the common liquidation preference, the investors get exactly the invested money back. How is the investment worth it for them in that case?

  • @rasmusrk92
    @rasmusrk92 4 หลายเดือนก่อน

    This was very informative. Thank you.

  • @camgere
    @camgere 7 หลายเดือนก่อน

    Nice explanation in the book of "Rank and Yank". 18:30 Layoffs aren't a desperation move to avoid bankruptcy. It is an ongoing process to pump up the stock price by publicizing routine layoffs (lowering expenses). The 10% of employees who are perceived to have the least productivity are laid off. Every year. Office politics and paybacks ensue. Hardly increasing productivity. Meanwhile senior executives cut deals with the board of directors (who represent shareholders) for millions of dollars in stock options (no losses if the stock goes down), salary and benefits.

  • @guiller2371
    @guiller2371 7 หลายเดือนก่อน

    How I define success for my interprise? People willing to work hard or are getting older will never have to worry about becoming homeless or not having something healthy and fresh to eat.

  • @Baranoeda
    @Baranoeda 8 หลายเดือนก่อน

    A very good conversation. I come from Sweden (yes... I know some Americans thinks we are commies) but we still have our thriving middle class, healthcare AND we have many great successful companies. It can be done. We call it social capitalism, or something like that.

  • @edwardkierklo9757
    @edwardkierklo9757 8 หลายเดือนก่อน

    Why do Americans venerate corporate CEOs? Absurd idolatry. CNBC and celebrity co-dependent partners. The pathway starts with credentials from elite schools. Break this by eliminating legacy admissions

  • @SarahMcPherson-vm2gf
    @SarahMcPherson-vm2gf 9 หลายเดือนก่อน

    How do Autistic People fit with this?

  • @ancef
    @ancef 10 หลายเดือนก่อน

    Great video but the background music is unnecessary

  • @tinaolson744
    @tinaolson744 10 หลายเดือนก่อน

    I enjoyed watching this and taking notes so I will apply the information. Last week I listened to Charles on Greg McKeown. This reinforced the learning. I am so excited to put this into practice. Thank you for your willingness to respond to questions and comments via email.

  • @KatrinaKaily
    @KatrinaKaily 10 หลายเดือนก่อน

    No Worksheets

  • @lennoxpowell1675
    @lennoxpowell1675 10 หลายเดือนก่อน

    Extremely valuable advice from the conversation

  • @jorgeguzman8083
    @jorgeguzman8083 10 หลายเดือนก่อน

    It's Charles Duhigg. This deserves way more views. It needs to be boosted!

  • @philparisi9175
    @philparisi9175 10 หลายเดือนก่อน

    So he said please, in a very nice way, and she converted her national status and became a spy and helped to bring her own country down. Guess what that didn’t happen that’s not a truism that’s a fantasy used to prove a point.

  • @Superfoot
    @Superfoot 10 หลายเดือนก่อน

    When I read his book, after each paragraph, I just stopped and shook my head. Jack Welch was evil.

  • @LovelyLady1111
    @LovelyLady1111 11 หลายเดือนก่อน

    Wonderful!!

  • @trustmub1
    @trustmub1 ปีที่แล้ว

    Over the years the same companies have been using crisis economics to be profitable. We just hope they are not orchestrating crisis mode to their benefit

  • @peterbumper2769
    @peterbumper2769 ปีที่แล้ว

    Yes, it is the day-to-day moments that build a solid foundation for any relationship

  • @katybaker6023
    @katybaker6023 ปีที่แล้ว

    Interesting and truly meaningful conversation we could all adopt almost regardless of our age and occupation. Particularly the 'Margin(s) of the Safety' concept! I work with entrepreneurs on their pricing to achieve exactly what you both agree on, establishing breakeven and that margin of safety for their business meaning low debt assured profitability and the ability to chart their own course on their own terms. Not on an investors terms which may be "grow, grow, grow" at (almost) any cost. 👍👍

  • @TedGuggenheim
    @TedGuggenheim ปีที่แล้ว

    This is a wonderful topic and perspective from Shane! In a similar, but different vein as a startup CEO, I often coach my leadership team on the value of vacillating between a feeling of complacency and panic. Complacency allows clarity in ordinary moments, but a sense of “panic” can create urgency and gut level decision making that can be extremely useful, if not for prolonged periods. Thanks for a great podcast Kyle!

  • @AwadziBartholomew
    @AwadziBartholomew ปีที่แล้ว

    Is a good summary of the author books

  • @tkppodcast
    @tkppodcast ปีที่แล้ว

    Thanks Kyle .. loved our conversation

  • @jayman732819
    @jayman732819 ปีที่แล้ว

    This book is great public service and needs to be taught in school

  • @ShawnCheng-z1n
    @ShawnCheng-z1n ปีที่แล้ว

    inspired to think like Ed

  • @gregzlevor9047
    @gregzlevor9047 ปีที่แล้ว

    Thanks so much Kyle! Polina I really appreciate you sharing your wisdom. Lots of great nuggets here that I will share with clients and groups. Have a great day.

    • @kylewestaway
      @kylewestaway ปีที่แล้ว

      You're so welcome! What was one nugget that's really stuck with you?

    • @gregzlevor9047
      @gregzlevor9047 ปีที่แล้ว

      @@kylewestaway I loved the idea of embodying an identity vs striving for a goal...also, we need more scouts!

  • @PolinaMarinovaPompliano
    @PolinaMarinovaPompliano ปีที่แล้ว

    Thank you for having me, Kyle!!

    • @kylewestaway
      @kylewestaway ปีที่แล้ว

      What a fun conversation! Thanks for joining!

  • @janpiercy5349
    @janpiercy5349 ปีที่แล้ว

    Outstandingly clear, accurate and concise primer on an important topic. Thank you, Kyle!

  • @Davepows
    @Davepows ปีที่แล้ว

    Great content, get a good mic though, will take the videos to the next level!

  • @nexusvesting
    @nexusvesting 2 ปีที่แล้ว

    Thanks, Kyle. A lot of information for a beginner like me, but a great start. Appreciated !

    • @kylewestaway
      @kylewestaway ปีที่แล้ว

      No worries! This is guide is designed for new founders. Glad it was clear and helpful.

  • @PromoteBri
    @PromoteBri 2 ปีที่แล้ว

    Thanks for your video! ❤

  • @AlexLopez-eh7zx
    @AlexLopez-eh7zx 2 ปีที่แล้ว

    finally , someone explains it the right way !!

    • @kylewestaway
      @kylewestaway ปีที่แล้ว

      Haha... Have you heard some bad explanations? I try to get it right and keep it clear.

  • @nathanielwilliams2473
    @nathanielwilliams2473 2 ปีที่แล้ว

    Very informative for the L3C!

  • @5Mythos
    @5Mythos 2 ปีที่แล้ว

    We recently went through the conversation process of 4 rounds of SAFES, it was not founder or follow on round investor friendly. Not surprising, It is an incubator friendly investment vehicle that does make it easy to take in money now but you pay with complexity later. Very nice job on the video! Fair and informative!

    • @kylewestaway
      @kylewestaway ปีที่แล้ว

      Interesting. I'm curious if you were using the Pre-money or Post-money SAFE. I think the newer Post-money SAFE makes the conversion process clearer.

  • @davidderidder2667
    @davidderidder2667 2 ปีที่แล้ว

    Interesting topics.

  • @ramanvk5523
    @ramanvk5523 2 ปีที่แล้ว

    Jeff Immelt, Jim McNerney, Dave Calhoun, Bob Nardelli - 4 candidates who were short listed by Jack Welch to succeed - each went to lead a company and it will be a good study of what happened to those companies under the leadership of these people.

    • @kylewestaway
      @kylewestaway ปีที่แล้ว

      Interesting idea.

    • @davelantz2318
      @davelantz2318 ปีที่แล้ว

      One word... FAILURE!!! I worked under Immelt's regime. Obama made him his Jobs Czar while he was shipping GE jobs enmasse to China, India and Eastern Europe.

    • @MrBaixiong
      @MrBaixiong ปีที่แล้ว

      Bob Nardelli? The guy who almost put Chrysler in the toilet? For real????

  • @KaivanDave
    @KaivanDave 2 ปีที่แล้ว

    I've been on your newsletter for a while and I love your work. Thank you for sharing your knowledge.

  • @gregb7595
    @gregb7595 2 ปีที่แล้ว

    Comes down to lazy, cherry picked boards. Not just the CEO. Think Enron , think WorldCom, ...and think GE. Members too overwhelmed to make informed decisions end up relying on the " recommendations " of the CEO and his minions.

  • @brianadams2077
    @brianadams2077 2 ปีที่แล้ว

    I’m an equity investor and I’ve been bit By a few of these in the past. Great list!

    • @kylewestaway
      @kylewestaway 2 ปีที่แล้ว

      Thanks Brian. Which have you been bit by?

  • @JohnElbing1
    @JohnElbing1 2 ปีที่แล้ว

    Great content.Thanks. I use the "Slicing pie" method for point 1. It forces some really important discussions upfront.

    • @kylewestaway
      @kylewestaway 2 ปีที่แล้ว

      Good pointer. I haven't reviewed the "Slicing the Pie" methodology in years. I need to go back and take a look again. Maybe a video on that might be interesting? What do you think?

    • @JohnElbing1
      @JohnElbing1 2 ปีที่แล้ว

      @@kylewestaway Mike Moyer has a TH-cam channel. th-cam.com/users/hashtagslicingpie

  • @austinmeyer
    @austinmeyer 2 ปีที่แล้ว

    Wow! Amazing pointers! I wish I had seen then when I started my business! Would have saved me some head-aches. (with respect to handing out too many shares to zombies early on)

    • @kylewestaway
      @kylewestaway 2 ปีที่แล้ว

      Fantastic! Yeah... you've got to be careful with those zombies!

  • @BrandonHoe
    @BrandonHoe 2 ปีที่แล้ว

    I’ve been a subscriber of your newsletter for a while, and both that and this series of videos is really well done and helpful. Thanks for developing both!

    • @kylewestaway
      @kylewestaway 2 ปีที่แล้ว

      I'm so glad! Stay tuned for more helpful videos this Fall.

  • @dr.juliatortolanimsdaom8090
    @dr.juliatortolanimsdaom8090 2 ปีที่แล้ว

    Thanks this was a really helpful explanation

  • @xit1254
    @xit1254 2 ปีที่แล้ว

    Bullshit.

  • @maori_brotha
    @maori_brotha 2 ปีที่แล้ว

    Great work David Gelles!

  • @zactianne6331
    @zactianne6331 2 ปีที่แล้ว

    Probably the most important topic of the day in America The Beautiful, a discussion between 2 intelligent Americans, and what have we got? 544 views and 4 comments, 2 of which are not in English--the American native tongue. I think we're screwed. And just when Welch started taking apart The Beautiful, other Americans helped China step onto the global trade stage. Fast forward 40 years, the Chinese have managed to bring 800 million people out of abject poverty and their leaders talk about modest prosperity for all. For all. For the majority. And as an American minimum wage earner, per Mr. Gelles, I'd be feeding my family on an income that has depreciated 75% compared with inflation. I no longer think it, I know it. We are screwed. Even the weapons manufacturers and our politicians of both parties will not survive the wars we're waging on ourselves and the rest of the world. But they don't know that. Yet.

    • @kylewestaway
      @kylewestaway ปีที่แล้ว

      I'm glad you enjoyed the discussion.

  • @Kitoulini
    @Kitoulini 2 ปีที่แล้ว

    "Fear makes you hold on too tightly" 👍

  • @Kitoulini
    @Kitoulini 2 ปีที่แล้ว

    A great topic...on the right path to bring back Capitalism with a human face.

  • @Kevindoylejones1
    @Kevindoylejones1 2 ปีที่แล้ว

    Well done and a natural extension Kyle. Fix your lighting, btw.

    • @kylewestaway
      @kylewestaway ปีที่แล้ว

      Thanks. Working on it.

  • @henrylabate501
    @henrylabate501 2 ปีที่แล้ว

    I listened to interview on NPR and TH-cam and found Mr Gelles wanting. Mr Gelles would show balance if he spoke of the biggest mistake that Welch made-SELLECTING JEF IMMELT AS HIS SUCCESSOR! Immelt at least twice SWORE that GE would make their numbers and/or would not lower their stock % payout. In both cases,one year apart, he lied about these financial within a few weeks of poor performance lowering stock price and a 65% lowering of