วีดีโอ

Does anyone has a problem with the fountain base? Mine is very wonky when I put the main body on it . My cats knocked it over twice already 😢

what about smell? If you keep cats pups and urina for one week - it must smell awfull. Especially if you have two cats.

Mine no longer rotates at all. It's 3 months old. What do i do please?

Yep. Mine broke after 2 months.

Kediler kullanmasına rağmen uygulamaya hiç bildirim gelmiyor. Sadece ilk kullanımda geldi. Ondan sonra sıfır bildirim. Kullanıldığını algılamadığı için otomatik temizleme de çalışmıyor Manuel çalıştırıyorum ne yapmalıyım

Moronic product. Describing it as a ‘wireless pump’ sounds like it doesn’t need to be plugged in all the time. And if it does have to be plugged it, why is it USB?? Returning

Does the soft side of the filter face up or down? I cant tell.

Overflows and leaks all over the place. No cracks installed correctly, opening to small perhaps. Returning it.

I am writing to express my frustration with the tutorial provided for the cat fountain. I attempted to remove the pump wheel, as shown in the instructions, but it seems impossible to do so. In the process, I accidentally broke a plastic piece of the pump. It is concerning that the tutorial suggests removing a part that cannot be removed. I kindly request a replacement unit due to the damage caused. Thank you for your attention to this matter.

Tellement mal expliqué !

DO NOT BUY THIS PRODUCT. DOES NOT CONNECT, WASTE OF MONEY BEWARE

I am genuinely amazed on how many people are so lost with this auto litter box. Mine arrives today and I already got all the necessary instructions and videos to start to use it. I don't know what else are they asking for, maybe a team of Petkit technicians at their home to help them stick the stickers or how to open the litter waste draw to magically find the components that are packed in? SMH....

eu tenho a versao 1 e aquilo nao encaixa ?

In another teview they say about leaks . Do yiu have the same problem ?

I jave 2 of these but after 1 year both have problems, one makes loud noises and doesnt pump strongly ( i cleaned it out every piece in the motor) And the other just stops pumping with light suggesting its jot got ebough water but its full. Lovely when it works but disappointment they have issues so early in in life.

Je ne comprends rien comment faire démarrer l’appareil ! Faut-il un smartphone ? Ou bien une procédure manuelle car votre livret a part les espece de carte qui lance une vidéo sans commentaire n’est absolument pas explicite

Je ne trouve pas comment la faire fonctionner ! Il y a bien un moment dans la vidéo ou l’on voit les commandes sur le téléphone mais c’est absolument illisible ce trop petit !

the design is great (I have one) but the fan is totally useless version 2 is also the same

So it’s not wireless? This is false advertising. I’m incredibly disappointed

Sick

Hi nicht kaufen habe es gekauft und es taugt nix Das streu klebt mit dem urin und es stinkt nach 3 tagen nach der kompletten Reinigung

So… another update: I literally had to remove ALL screws to replace the supposedly stainless,stickless, leaking pad… decided to add tape to the seams to help w the leakage due to my male cat sprayer… after this, I will request complete refund which they already approved then invest double in the $800 competitor.

My version is 1.0 and it doesn't fit either since it doesn't have the two tabs that adjust the spray, could I buy another stand?

HELP! I need to remove the lock from the display without app, only I lost my account and I need to remove the lock to reconnect the litter box to Wi-Fi. How do I remove it with the front buttons?

Our brand new box didn’t come with the spray or mount so they sent us a brand new box. We have Version 1; they sent Version 2. No way to mount spray. 😡

How do I know when to change both filthers? There is no longer the light code in the wireless model. 😤

洗剤は使っていいのでしょうか？

So mine is working while sitting on the charger, but as soon as I take it off it stops and says water level is too low? I’ve checked to verify it’s near the max fill line so water isn’t the issue. It is a new product tho I just got it today. Do I need to leave it on the charger for a few hours to allow it to function wirelessly?

I guess it was too much trouble to have 1 extra page with actual instructions for those who might not have smart phones or don't use computers. They rather have many languages all saying nothing but to scan QR code. Never saw such a bad, stupid so called "user manual".

Is this suitable for my 10kg Savana cat ?

Have the manual explain how to build it ❌ Put a qr code to a video on the first page and waste paper ✅

Hello! Very interested in this for my two cats. If I am not home, can I program it in advance to dispense food at the same time each day?

Smart spray doesn't work. Asks to change the name. Doesn't connect

Не работае smart spray. Просит сменить название. Не подключается

i dont understand im japanese

This is a horrible machine. Be ware. If you rely on this feeder to feed your pet~Family. Be ware. It was off line without warning. I bought my feeder in china and use it china, one day I come back home and found my feeder was off line for no reason. And tried to reconnect it with home internet, it gave me a message telling me my machine is outside of china and it’s been locked. Customer service is all robot and when I call Aftersale service and talking to a real person, I have to shout because I’m going to travelling in two days and my 2 cats will live without food. I asked for a company location so I can bring the machine over, they told me there is no company, no office location! Will you trust this company or your pet with this product? I’ve only bought this machine 5 months ago and they told me to bring the machine back to china to use??!!, I am in china! Machine is in China!

Not connecting. Says device not found. Grrrrrr

after cleaning and putting it back together it says resetting and makes noises. This doesn’t seem to end

Hardan almaq olar

Ever sweet solo worked fot 10 months, excellent, no questions, no problems. But suddenly went to alarm: always blinking blue. 3 times clean, used their filters, 2-3 seconds of work and it's down to alarm. Returned. Purchase a new one. Wireless. Expecting good.

I like how you have ads on the instructions for the product I already paid for.

Ciao a me hanno mandato il deodorante della 1.0 ma io ho acquistato la 2.0 , c’è qualcosa che si può fare ?

Gracias por el vídeo

This has to be the most incomplete and stupid video I've ever seen. These waterers are great, but a breeding ground for nasty bacteria if not thoroughly cleaned. I wash the main body and other parts ( not the base) in warm soapy water. I clean the pump by putting it inside a measuring cup of equal parts white vinegar and water. I let the pump run submerged for 20 to 30 minutes. The run it again submerged in clear water. Replace all filters every 3 to 5 days. Also use the brush to clean the pump if necessary but it's important to not let pink or black mold build up in the pump and unit.

Its not user friendly at all.feeling angry and frustrated.

Mine didn’t come with the device hook

Set up is extremely difficult. I have been working on it for two and a half hours now. I got the cats names added, but there is nothing coming up to get to the associated device. They have had me to the point there is litter in it, the cats could use it possibly before they instruct me how to put in the waste bag.

what type of litter is tidy cat

at this price I expect parts I can put into dishwasher

How often should water be changed?