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Collinson
United Kingdom
เข้าร่วมเมื่อ 3 ส.ค. 2015
Collinson is built around delivering better experiences for our clients’ customers.
We enrich and provide confidence in the traveller journey with our world-renowned Priority Pass airport lounge and experiences programme, while also creating and managing our own airport spaces. We protect via tailored insurance and assistance offerings and deliver travel medical and security services, currently critical to the recovery of the travel sector. And at a time when meaningful engagement with customers is more important than ever, we drive real-time engagement and conversions, increasing the value of loyalty and rewards programmes.
Private ownership means we can focus on the values that are important to us. These drive everything we do and result in us acting with integrity and agility while making long-term investments and decisions. Keeping us innovative they importantly help us to deliver a better customer experience.
We enrich and provide confidence in the traveller journey with our world-renowned Priority Pass airport lounge and experiences programme, while also creating and managing our own airport spaces. We protect via tailored insurance and assistance offerings and deliver travel medical and security services, currently critical to the recovery of the travel sector. And at a time when meaningful engagement with customers is more important than ever, we drive real-time engagement and conversions, increasing the value of loyalty and rewards programmes.
Private ownership means we can focus on the values that are important to us. These drive everything we do and result in us acting with integrity and agility while making long-term investments and decisions. Keeping us innovative they importantly help us to deliver a better customer experience.
ITB Asia 2024 C-Suite Talk: The Power and Influence of Travel on Customer Loyalty
Asia Pacific continues to drive strong growth momentum, not least due to the rise of Indian outbound travel; the anticipated Chinese travel resurgence; and Southeast Asia’s ascent as a travel powerhouse.
With travel increasingly a priority for consumers - a category that now accounts for one third of annual transactions amongst frequent flyers - and sports and music tourism on the rise, it presents unique opportunities for brands to leverage travel to build strong relationships with their most valued customers, differentiate from competition and deliver measurable business impact.
The recent ITB Asia 2024 featured Todd Handcock, Collinson International’s Global Chief Commercial Officer and President, Asia Pacific and Monica Pitrelli, Editor of CNBC Travel in an engaging fireside chat where they revealed insights on the power and influence of travel on customer loyalty.
With travel increasingly a priority for consumers - a category that now accounts for one third of annual transactions amongst frequent flyers - and sports and music tourism on the rise, it presents unique opportunities for brands to leverage travel to build strong relationships with their most valued customers, differentiate from competition and deliver measurable business impact.
The recent ITB Asia 2024 featured Todd Handcock, Collinson International’s Global Chief Commercial Officer and President, Asia Pacific and Monica Pitrelli, Editor of CNBC Travel in an engaging fireside chat where they revealed insights on the power and influence of travel on customer loyalty.
มุมมอง: 36
วีดีโอ
Insights from Collinson International's 2024 Travel Benefits and Customer Engagement Research Report
มุมมอง 58หลายเดือนก่อน
In this recent Let’s Talk Loyalty video and podcast feature, Rohan Bhalla, Collinson International’s Vice President, Business Solutions, Asia Pacific, discussed the latest insights from Collinson International’s 2024 Travel Benefits and Customer Engagement Research Report. In focus were spending patterns of travellers across Asia Pacific; their expectations towards travel benefits; and how effe...
Marketplace of Ideas 2024: The AI Revolution highlights
มุมมอง 58หลายเดือนก่อน
Catch the highlights from Collinson's Marketplace of Ideas 2024, where industry leaders and experts gathered to explore how AI is transforming the business world. In this short recap, we revisit key moments from Prof. Hannah Fry and James Whittaker, as they discussed AI’s role in claims processing, quantum computing, and the future of tech. Plus, Marco Pera and Roi Amir share insights into Coll...
Collinson's Marketplace of Ideas 2024: The AI Revolution
มุมมอง 50หลายเดือนก่อน
Take a look back at the best moments from Collinson's Marketplace of Ideas event, hosted at our offices in London. This year’s event brought together industry leaders, clients, and AI experts to discuss how artificial intelligence is reshaping the business world. We were inspired by talks from Prof. Hannah Fry and James Whittaker, who shared insights on everything from AI-driven claims processi...
Creating Next-Gen Customer Loyalty for Financial Services brands
มุมมอง 662 หลายเดือนก่อน
In today's rapidly evolving business landscape, customer loyalty and engagement are pivotal in driving growth and maintaining a competitive edge. Integrating travel-related benefits and experiences into customer engagement and loyalty programmes have emerged as a powerful tool to enhance customer satisfaction, differentiate offerings and in turn, deliver measurable business impact. In collabora...
2024 Travel Benefits and Customer Engagement Report - Key Highlights
มุมมอง 1713 หลายเดือนก่อน
With travel continuing to be one of the fastest-growing consumer spend areas, financial services brands have a unique opportunity to leverage this popular pastime as a key competitive advantage. Surveying 7,250 cross-generational consumers from 14 markets in Asia Pacific, Collinson International’s latest research, 2024 Travel Benefits and Customer Engagement Report, reveals the spending pattern...
Unlocking AI’s Potential in Loyalty
มุมมอง 1564 หลายเดือนก่อน
In our latest live episode with Let’s Talk Loyalty’s Paula Thomas and our very own VP and SVP of P&I, we dive into the latest advancements in AI that are transforming loyalty programmes. Learn how enhanced personalisation and data-driven strategies can revolutionise customer engagement and satisfaction. We also explore valuable insights from industry leaders and early adopters who are successfu...
In conversation with Moonie Chu and Vivian Kong Hong Kong, China Olympic Athletes
มุมมอง 81K4 หลายเดือนก่อน
To celebrate Collinson’s Priority Pass being the “Official Airport Lounge Partner” for the Hong Kong, China Delegation to the Paris 2024 Olympic Games, we were honoured to welcome Hong Kong, China Olympic athletes Moonie Chu and Vivian Kong (recently-crowned Paris 2024 Olympic Gold Medallist!) to our newly opened Kyra Lounge at Hong Kong International Airport. Watch the film to hear more about ...
Meet Our Global Team - Finding The Similarities & Celebrating The Differences
มุมมอง 1454 หลายเดือนก่อน
We interviewed people from our London, Dallas, Dubai, Cape Town, Hong Kong, Sydney and Singapore offices about themselves and what's most important to them.
How brands can unlock new opportunities with The Travel Playbook
มุมมอง 2597 หลายเดือนก่อน
How brands can unlock new opportunities with The Travel Playbook
Visit Our Global Offices in 60 Seconds
มุมมอง 3327 หลายเดือนก่อน
Visit Our Global Offices in 60 Seconds
Priority Pass - a must-have premium benefit for your customers
มุมมอง 235ปีที่แล้ว
Priority Pass - a must-have premium benefit for your customers
Top Methods to Ensure your Customer Engagement Strategy is Best-in-Class
มุมมอง 113ปีที่แล้ว
Top Methods to Ensure your Customer Engagement Strategy is Best-in-Class
Unlock Premium Travel Experiences and Rewards with LoungeKey: The Leading Airport Lounge Programme
มุมมอง 183ปีที่แล้ว
Unlock Premium Travel Experiences and Rewards with LoungeKey: The Leading Airport Lounge Programme
Life at Collinson: Day in the Life of a Product & Innovation SVP
มุมมอง 793ปีที่แล้ว
Life at Collinson: Day in the Life of a Product & Innovation SVP
Life at Collinson: Product Team Knowledge Quiz
มุมมอง 219ปีที่แล้ว
Life at Collinson: Product Team Knowledge Quiz
Life at Collinson: Product Team Personality Quiz
มุมมอง 371ปีที่แล้ว
Life at Collinson: Product Team Personality Quiz
Revealed: Collinson works in partnership with HDFC Bank to enhance cardholders’ experiences
มุมมอง 76ปีที่แล้ว
Revealed: Collinson works in partnership with HDFC Bank to enhance cardholders’ experiences
Webinar - The new rules of engagement: Customer expectations revealed
มุมมอง 262ปีที่แล้ว
Webinar - The new rules of engagement: Customer expectations revealed
Life at Collinson: Family Matters - Reaction Video
มุมมอง 228ปีที่แล้ว
Life at Collinson: Family Matters - Reaction Video
Life at Collinson: Family Matters - The Stories Behind the Poem
มุมมอง 327ปีที่แล้ว
Life at Collinson: Family Matters - The Stories Behind the Poem
Vivian Kong is so pretty!!! She can be a model when she decides to retire from fencing.
Terrific 🎉🎉
成日見到佢喺度扮鬼妹，扮講唔正中文，真係好撚想嘔！一聽佢講嘢就知道佢英文唔撚掂啦，仲係lak lak kak kak
江旻憓共產黨黨員同志加油🎉🎉🎉🎉
A despicable CCP spokeswoman who despises umbrella and student movement for democracy 👎👎👎🤮🤮🤮
I think you spelled “riots and fascists who are bootlickers of the West” wrong
I am expecting a true pro-china patriot speaking Mandarin instead of English in the interview. So hypocritical!
many mainland chinese speaks english, so what you on about? you need to speak the devils tongue before you can defeat it lol 😂
@@sophonblock76 U also need a foreign passport to be able to live in China. Am I right?
omg you yellow ribbon losers need to get a life and some perspective of the world.
Muchas gracias y felicidades por ese trabajo y también por traer a la mejor a la mejor esgrimista y campeona olímpica de este año 🎉
So beautiful and talented girl！What a lovely HK girl，Vivian❤❤❤
Both Ka-Mong and Man-Wai are nice looking athletes.
Vivian is a hero and role model for the next generation. So talented yet humble and it’s great she wants to continue working with kids. Congratulations on your gold medal champ 🥇
I’m attracted to women who strive for success like she does.
Enjoying stress this girl is on the next level.
she went to school in the US for sure just from her english accent
North American Accent,not British.
Spent 4 tender years in Canada and then went to an international school in HK. Attended college in Stanford.
Amazing performance
很像林志玲
Shame. A pro-CCP puppet.
Really? Haven't seen her take any political stances...
Nice commercial.
I’m disappointed this interview isn’t in Cantonese…
6:10 I wonder if her mom is now still opposed to Vivian's fencing career? 🤔🤔🤔
Congratulations for the first gold for Hong Kong !!!
Big Congratulations for Vivian Kong winning at the Olympics 🥇🥇🥇🥇🏅🏅🎖🎖🎖🎖🎖🏵🏵🏵🏵🏵🏵🏵
Congrats to Vivian. u make Chinese proud
Talented, hard working, well tempered, smart, fit and good looking. She’s a winner in life.
Why are u talking about my girlfriend?
@@eatdrinkrunwalk? Who said my wife is your girlfriend?
@@HipHopTheme hate to break it to you that she is having an affair with me..she finds marriage life bland with you. Sorry bro...
Too naive.
I am so proud for both of Moonie and Vivian💯💯💯🥇🥇🥇
advertisements?
Wow 😍support Vivian and Moonie
♥️♥️♥️♥️♥️♥️ inspiring
she's so cheerful and cute!!!
shame she supports CCP
I support your mom.
WHY ? THE CCP UPLIFTED 800 MILLION OUT OF EXTREME POVERTY...even as we speak..the PLA roll into flooded province..to do disaster recovery... I and over 93% of Chinese people support the ccp...over your corrupted politicians with bird brains😂
So supporting the trash ruining hkong instead? Like her, smart, kind people will never do that!
Shameful loser who would smear politics to anything
Cuz she has a brain
Vivian very super
Amazing; .. made me proud! .. Iirst Gold Medalist from Hong Kong (without the BCC though)... Proud... me proud... Vivian ... touche ...!
Wish more & more HKers could speak English like Moonie..... just be natural and confident
She lived in Canada between the ages of two and six.
@@kexinma7294 ya but it's her international school background that enabled her to speak good English, not living as a toddler in Canada though....
@@kexinma7294 that’s Vivian not Moonie…
係咪 國泰 一世免費 First Class ?
So glad you have a balanced life and supportive friends. All the best.
she can be able to speak Mandarin, Cantonese, and English fluently at the same time!
It’s normal for Hong Kongnese
So tall
Not quite normal for Hongkies wielding fluent English@@chi6168
香港劍擊對裏都是女神級選手
the most charming Stanford alumna I've ever known of. proud of you as mainland Chinese.
The totalitarian regime has swiftly congratulated her.
CCP's propaganda! Fooling you goes viral.
Cry louder
Just a politic replaceable tool!!! Who care, hk people's shame!!!!!!!!!!!!!!!!!!!!!
A sweet gal~
Vivian is a beautiful girl in Hong Kong !
Did not expect that non-American accent .. took me by surprise lol
The accent is really a West Coast USA Asian accent.
Yes the “non” is a mistake I just meant I didn’t expect the American accent .. she is from HK and all her post win interviews I watched were in Cantonese for HK news outlets lol
@@Tomf-tz4pdShe graduated fr the Stanford
@@Tomf-tz4pdShe finished her undergraduate school at the Stanford And she studied at international school in Hong Kong during her teen years. I bet these are the reasons why she has a strong American accent😂
@@judyykau Yes I shouldn’t have known 90% of all the HKs I’ve met have American accents 😂.. thanks
Just need to make yourself and your parents proud, no one else ❤🎉
Great persons think broadly !
A professional athlete with wisdom!❤
What a humble and beautiful women! ❤❤❤
I remember reading Dumas's "The Count of Monte Cristo" where Edmond Dantes talks about "buying a passport." While that was a novel from the 1840s or so, perhaps the passports from the 14th century were issued differently from today? Nation states of the kind that exist today came into existence only in the early 17th century anyway... Great informative trivia here!
I applied to Collinson last week. I'll be honest, I've never seen any other company that does as much fun stuff as you guys - with this poem about your work-life balance being a fantastic example! Best wishes!
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