วีดีโอ

Hi there! Premium subscribers have the option to upload their own logo for Panorama Locators. Go to Edit Tour > Design View from the project dashboard, and you'll find the option to add your logo (represented by an arrow icon in your case). Should you require any additional assistance, feel free to contact us via the support chat on our website. We're more than happy to assist you. Cheers,

Hello, just to clarify, are you inquiring about hosting the tours on your servers? We do offer options to integrate our platform with your website or embed the tours directly onto your site. For further discussion on this matter, please don't hesitate to contact us via the support chat on our website. Regarding Stage tours, they are highly dynamic and currently require a dedicated server application, unfortunately. Although we plan to offer it as a product later this year, it must currently operate on our cloud servers. Cheers!

Hello, thank you for reaching out to us. Yes, Metareal has this feature. For more details, check out this article: help.metareal.com/en/article/labels-1x6s1w9/ We have released TH-cam video tutorials on labels, check out here: th-cam.com/video/KDi7mEWVLTs/w-d-xo.html th-cam.com/video/GTAhPFMT5M8/w-d-xo.html

Hello! Sorry to hear that you have trouble in connecting the floors. Please reach out to Metareal support via chat box on the website, we will help you in this regard. Cheers,

Hello, lens height is the distance between your floor and the center of your lens. When using a 360 camera, you can just measure that distance directly. Please check this article to learn more information about this: help.metareal.com/en/article/lens-height-t8jh5k/

Hello! To have the floors correctly stacked on top of each other and not overlapping, there are solutions here: a. Either create doors on the ceiling/floor to associated rooms when there are staircases b. Or set the floor height in the plan view > current floor from the right panel I. For example, the first floor can be 0.00 and the second floor can be 2.60 meters so that it doesn’t overlap and will stack on top of each other in the model view. Please contact us on the support chat if in case you need any further assistance on this, we are here to assist. Cheers,

Hello! The monopod is from Nodalview, but there are other cheaper and better options, such as the Neewer monopod on Amazon. The selfie stick is from Insta360. Sorry, I don't have links. Cheers,

We recommend checking out PTGui for the best free option out there. ptgui.com/

You can use any camera you like, whether that's a smartphone, DSLR, or 360 camera. Just make sure you're able to create 360 panoramas with it (You may need a 360 rotator for the smartphone, and to learn PTGUI if you'd like to go with DSLR/mirrorless cameras). Since in your case you want to use your smartphone, you'll need to get a rotator. Take a look at the [Nodal view](nodalview.com/shop/en) Shop and might need a [subscription ](public.nodalview.com/en/)with them or the [VR kit](store.thevrkit.com/).

You need a 360 camera!

Hello, you can export the 3D model as an OBJ or FBX file, though it's currently an experimental feature. We can give you access to try it out if you like, please reach out to us on the support chat. Cheers,

The panoramic head is Manfrotto 300N. 👍

Welcome aboard! Which parts of the UI and design do you think we should focus on improving?

@@metarealstage the overall responsiveness and loading times, better way to integrate aerial images in tours, too (it´s really complicated). A way to post edit photos in-app, for example to blush or erase something :) I´d like to join a beta-group to help improving it!

Hello! Please contact us on the support chat so that we can look into the project and assist you accordingly. Cheers,

The aerial photos were done in metareal stage too. We can make a tutorial on how to add drone panoramas, if you're interested

@@metarealstage I think that would be great. It's definitely something I'd like to be able to add to my future metareal tours

Ok adding it to the list!

@@metarealstage It be great to have a tutorial about connecting the drone imagery! I´ll be waiting, too..

You can do it Richard! Just shoot us a message if you need help with anything. As to the drone connections, you can assign them to an upper floor, then it'll turn into a multi floor GSV tour.

It'll automatically apply for new tours, but you'll need to republish old tours to apply the update to them

@@metarealstage Aw thank you, that's a shame :(

@@WhatALoadOfTosca it's very easy to republish, don't worry. Just follow the steps here: help.metareal.com/en/article/republishing-tours-s05r6q/

Hello! Yes, your camera is compatible with us. What's fun about Metareal is that you can create using any camera you like, whether it's a smartphone, DSLR, or 360 camera. DSLR produces the best quality panoramas, both in terms of image quality and measurement accuracy in Metareal tours. Here is an helpful article for your reference: bit.ly/3j6VVfy

Hello! Yes, you can import Panos, pano positions, and FBX files to make a tour. Please reach out to us on support chat to send you an example package. If you can create the same package, you can import it to Metareal Stage as a 3D project.

Hello Adnan! I am sorry to hear that you are having trouble with the loading speed of your tours. Please check the below-listed article to find detailed information on resolving the tour slow loading issues. Please contact us on the support chat for any further assistance, we would be happy to assist. Cheers, help.metareal.com/en/article/how-to-fix-slow-loading-for-your-published-tour-16w9iq3/

Hi! There isn't any size limit with us. We support any resolutions up to 8K x 4K, they are all powers of 2 resolutions, so it's 8x4K, 4x2K, 2X1K, etc... (though we don't recommend lower than 4x2K because of the loss of quality is very noticeable). Since at present we support resolutions up to 8k x 4k only, images exceeding 8k will be scaled down to 8k.

We are sorry to hear that. We would like to check your project and help you in this case. Please contact us on the support chat. Cheers,

Hello Joshua! Yes, you can import your own floor plan into the project and show it to your users. However, please note that this feature is available for Professional and up users. Please check this article for more information on this: help.metareal.com/en/article/import-your-own-floorplan-185ixc6/

Yes, and you can use cubes to create a raised floor for the rest