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You might want to check out the free open source ebook that this video was created for. It introduces a wide variety of counselling skills and techniques and explains how they can be used to support building effective therapeutic relationships. See: pressbooks.pub/responsiverelationships/ Sandra

Thank for the query. There are different ways of defining microskills - language choices and specific parameters. In the framework that we are using, a counsellor statement could include a feeling word like "torn," but if the focus is on the reason why the client is feeling this way, as in this case of a values tension or dilemma, we interpret this as a statement related to meaning-making (i.e., why are they feeling torn versus what are they feeling?). A reflection of feeling would be simpler and shorter: "You are feeling torn." If you are interested the specific framework we are using to define these microskills, check out our ebook at: pressbooks.pub/responsiverelationships/. Sandra

Interesting. Adobe has recently updated their program, and I can't see how to add the back button my screen. I'll keep checking into this. In the meantime, you have two options. On top menu, you can used "View" then "Page navigation" the "Previous page" but this is cumbersome. On my mac, I can just use "command" and the back arrow on my keyboard. It might be "alt" + back arrow on PC. If you continue to have issues email order@counsellingconcepts.ca, and we'll sort it out.

Thanks for your response Sandra! I’m using Mac so I’ll try your suggestion!

Are you kidding? Most marriage seem to work this way. In this case the guy is expecting direct communication ( they will ask for what they need). While the woman is engaging in indirect communication and wanting her need to be anticipated. so she can get what she wants without having to risk asking for it directly. I’ve seen this kind of miscommunication play out so many times IRW, words fail…..

All of the variables where drawn from news articles and research studies across Canada during and after the pandemic. To honour first language, I left those that originated in Quebec, or were french-language commentaries, in French. Sandra

You're welcome. I'm glad they work for you. Sandra

Hi Rania. Thanks for the feedback. As I engage more with decolonizing my own work, I'm now wondering if ecological should be added to this model. I'm thinking of the ways in which ecological grief affects so many Indigenous peoples around the world, for example.

That is such an important addition @@SandraCollinsDr

Thank you for the feedback Timothy. I have enjoyed creating these videos and I hope to do more in the near future. Sandra

You're welcome!

The US is a very multicultural society in which people connect with low-context or high-context communication styles based on family, cultural heritage, socialization. These are also not either/or concepts; patterns of communication may shift over time and across concepts. We can talk in terms of the dominant ways of communicating that are grounded in eurowestern worldviews as low-context. Here the message is communicated through the specific words, and communication is relatively direct, succinct, and linear. Many US citizens, however, value more implicit forms of communication that are embedded in relationship. In these higher-context cultures, meaning is communicated through more than just words. It is important to pay attention to cultural context, nonverbal cues, and the relationship between the listener and the speaker. Sandra

Thanks for the feedback. I'm really glad you find this helpful. Sandra

You're welcome

Delighted it was useful. Sandra

Glad the video was helpful. Sandra

In this video "context" refers to the cultural cues or assumptions that add meaning to the actual words. In "low context" cultures, people take what is said at face value. In "high context" cultures, what is said is interpreted in light of cultural norms, expectations, or implicit meanings. Sandra

Hi Nadhia. I just checked the video and I have sound. Make sure that you unmute both the video and the sound on your device.

Glad it was helpful! I try to create as much open-source material as I can to increase accessibility for all. Sandra

You are so welcome. Sandra

Good question. I should have made this more clear in the video. Culture A is actually low context, because all of the communication is contained in the words that are shared. Notice in Culture B that each person is making assumptions about what the other needs, rather than explicitly stating their needs. They are relying more heavily on cultural context (e.g., the expectation that friends will help each other out if they can). I have changed the video description to make this more clear. Thank you for the comment. Sandra

Thank you for the feedback. Very helpful. Sandra

Hi Laura. Thanks for the comment. I agree that there are benefits and challenges to the ebook format. To increase accessibility, we have placed no limit on the number of pages that you are permitted to print for your personal use (most publishers/distributors of ebooks limit print options). Also your university or college should have an accessibility services office. We will grant permission for them to print the entire ebook for you as part of their accessibility services for students. If you have other ideas for making the ebook more accessible, feel free to contact me. Sandra

Hi Gourang. Thanks for the great suggestion. I have now included a definition of paraphrasing and the purpose of the counselling skill in the video description. Does this provide the type of introduction you were looking for. I'll be working on other videos this month to add that information. Any further suggestions are welcome.

Good point. I will attend to that in future videos. Sandra

Thanks and welcome

You are so welcome. Remember you are not climbing alone!