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In Europe, there are some higher end RV manufactures putting these in :) I don't think it will be long before we see the same here. Some Van conversion companies have already started offering them here.

Good question that we often get. They are designed for bathrooms but not to be placed in the shower.

Cinderella designed their solution to be nice and quiet. It is no lauder then a dishwasher. It is a bit quieter when the exhaust vent is installed outside vs in the room. In all my years working here, I have never had one person call and complain about the noise so I guess it can't be too bad :) The power supply would depend on whether you purchase the Comfort electric model or the Freedom propane model. The electric model requires a 220v 10amp circuit and the propane model only requires a small amount of 12v DC power to run the exhaust fan.

Oh wow, I just saw the video you are referring to and it sounds like they had a bad experience. We were not aware of this situation as it was handled by the distributor who manages their area. At Incinerating Toilets Inc customer care is held in the highest regard and this is something we take seriously with our own customers and is what we look for when signing on new dealers who will sell the solution. We are proud to stand behind this great solution as Cinderella has been around for over 25 years, and having won awards internationally, being recognized as the number one waterless waste solution. In terms of the maintenance, I would strongly encourage you to read through the manual as it clearly outlines the maintenance steps. They mentioned disconnecting the propane line once a week for the steam clean and this is not the case. Most of our customers, probably close to 85% come from previously owning a composting toilet and find the Cinderella solution to be a nice upgrade in many different areas including reduced maintenance and smell. Hope you find this helpful.

In addition to my comments above, it has come to our attention that the specific toilet you are referring to was installed incorrectly and run for quite a while. The Fresh Air return is crucial to the functionality of the system. Any appliance or machine starved for air will fail prematurely. I believe there was some world travel mixed into their timelines which were left out as well but all that to say, proper installation, use and maintenance is key to enjoying the solution for the long run.

That is a great question. This can change depending on where you live and the local building code. In North America, many customers will install the toilet / vent system themselves if they are handy and then have either an electrician or gas tech connect the toilet to power or propane. Sometimes they will just have the electrician or gas tech install the venting while they are there. The Comfort electric model requires 240v 10amps dedicated plug and the Freedom propane model requires a 12v DC or 120v AC power source and a propane connection. Both can be installed in just 2 to 4 hours depending on the location. Feel free to check out the different installation videos on our TH-cam channel or download the manuals on our website to get a better understanding of what is required.

When the exhaust vent routed up the wall inside the bathroom, it might make a small difference in the temperature but most installs have the toilet against an outside wall and the venting is all outside the building. The vent pipe is only warm to the touch so it doesn't have a big impact.

Parts are covered under warranty for 3 years from purchase. The pricing would depend where you are located as there are Cinderella dealers throughout North America. You can find a full list of dealers on the following map. www.cinderellaeco.com/ca-en/dealers?country=CA

That is correct. All waste is incinerated. Cinderella also as a unisex waterless urinal option for those who just need to deal with urine or want to expand the toilet capacity for larger gatherings. The urinal uses no electricity or propane but requires a drain.

So True!

Not quite :) This is up in Ontario Canada

Such a good point and looking back I wished I had taken a few more pictures and videos of the bathroom to overlay while they chatted :) I believe there are a few videos on our TH-cam channel that should help answer those kind of questions on placements and looks. If you head to Cinderella's TH-cam channel, they have some customer review videos that show the toilet as well.

For the latest pricing on the different models, head to our website incineratingtoilets.com and if your project is in the USA check out The Cabin Depot website.

Great question! If there is an incineration in process, it will pause when the toilet lid is opened. Once you close the lid and flush the toilet again, it will continue the burn. 🔥

@@incineratingtoilets It seems a bit inane to burn urine. why on earth is there no urine separator?

@@yogaasana6019 I hear you. Some locations consider urine black water and that means permits can be required and or a larger filter bed to dispose of it. That being said, Cinderella Eco Solutions does have a unisex waterless urinal (has a drain) for locations that allow for this type of solution.

That is a great question. The simple answer is yes. Cinderella put safety as a high priority. The toilet hatch will not open when you flush if the toilet lid is up. This mean there is no access to the hot chamber in the lower half of the toilet. A child would have to pop the front cover of the toilet off to access the ash container and this is designed with children in mind.

The Gas, now called Cinderella Freedom (propane) model is designed for off grid locations as it only draws 1.3 amps during the incineration cycle at 12v DC and 4 amps on start up. As you have pointed out though, it does have limitations as to the elevation it is rated for. The electric model is rated for your elevation but it requires a 240v / 10 amp power source. The electric model consumes around 1.5 kw per flush. Let us know if you have any further questions.

Thank you for the information

Great question. The propane gas is used to generate the heat but there is a small amount of DC power required to run the exhaust fan, display, igniter (no pilot light) and hatch when flushing.

Merry Christmas Eve :) Great questions. We have used one in our own shop for the employees now for over 3 years. When we visited the main service facility in Norway (where they are made), there were toilets that were 15 years old being serviced. They are a serviceable appliance and do require the filter to be changed every 4 to 10 years. This will depend on use and maintenance. The ongoing maintenance consists of emptying the ash container every 100 flushes or once a week if it is being used full time. The catalytic converter (air filter) does need to be flushed every 500 flushes. For some this can be once a year and for others it may be every few months. It all depends on the location and frequency of use. Hope this is helpful. For full details on how they work etc, feel free to download the manual off our website or send us an email.

Can you explain why?

@@melissamoskaluk3159 hi Mellissa. We bought our unit for full time use when really it was built for cabin/part-time use and not for the brutal winters of the Canadian prairies. We began to have difficulties within 3 weeks of installation and for the next year we were blamed for misuse/overuse, you name it by both the head company and the management at the Canadian satellite. It turned into a nightmare. It was only after I called them out on social media that the Canadian branch owner contacted me. I explained to him that the advertising campaign stating it is suitable for full-time use is misleading, the maintenance information is also misleading as to amount of manual labour required and frequency and inconvenience of cleaning. There was also no mention in the site that a winterization package should be recommended in harsh climates. I believe it is now following our battle with the company. The exhaust to the outside freezes solid so humidity builds in the chamber causing rusting of components. Also a problem unique to installation in a harsh climate. When I pointed all this out it was as if they had no idea. I think we bought a product that was being newly introduced for full-time use in Canada but the literature and appropriate additional requirements weren't yet in place. Also not disclosed in the information online, in videos or in print is just how often the components of the toilet will have to be replaced. Each component costs hundreds of dollars and expect to have to replace them within the first year. There were many, many points at which this company and their product fell short. It would have been much less painful if they had accepted responsibility from the outset and given us our money back rather than drag us through a knothole sideways for a full year before finally giving us a refund. If there is anything else just ask.

@@melissamoskaluk3159 I just noticed that your question has gone unanswered and thought I would comment. In this specific situation the toilet was not installed / used as per the manual which voided the warranty and parts wore out prematurely. Airflow is the lungs of the unit. We stand by each of our customers for the long term and it is our commitment to set up dealers who will do the same. In terms of using it through the winter, Cinderella has an Arctic Winter Kit so there is no issues on that front. If you plan to use the Cinderella solution full time in a tiny home or shop etc there should be no problems as long as you stick to the maintenance schedule as described in an earlier comment (also found in the manuals). As with your vehicle and any other product with filters and ware parts, you should expect to have to swap out parts at some point. When the unit is used full time, this will be more frequent. Just like your car tires would ware out faster if you drove it everyday long distance vs a short commute. When it comes to waterless incineration toilet solutions, Cinderella is on top in every category globally 😃

@@incineratingtoilets thank you!

Really good to know. Thank you for saving me from making a huge financial mistake

You bet. If there is anything else you need to know about it let me know

As mentioned in our emails, we hold customer service / satisfaction in highest regard as it does us, the customer and the manufacturer no good to do otherwise. Cinderella Eco Solutions has a strong warranty because they are confident from their 25 years of being in business that their solution will last for 15 plus years. Similar to a car and other appliances, one should expect (plan) to replace the air filter / "tires" at some point down the road depending on use and maintenance. This is something we try to cover in detail during the sales process. We have worked hard to support you from the beginning and remain committed to supporting you. We are excited to bring a great solution to customers looking for the best alternative to septic and want to stay away from composting toilet solutions.

@@incineratingtoilets I have heard the retorect ad nauseum. To anyone not on the Cinderella payroll, read the comments and replies from people who actually use the units. As a side note, telling the customer they should buy a $800 Cinderella urinal to sit beside their malfunctioning $6000 Cinderella toilet to "lighten the load" on the unit because it doesn't work as advertised is only adding idiocy to ridiculous

Yes, I enjoyed recording this interview. They made it easy and the location was beautiful!

For sure Jose. I think you could replicate the concept. I believe one of the bigger advantages of the Cinderella urinal is the one way valve and special coating on the toilet bowl that both work together to prevent odor buildup :)

That is a great question. I assume you are referring to the electric model and not the propane model. We have found the electric one we use full time at our shop consumes an average of 1.5 kW per flush. If you are flushing the maximum amount per hour, you might get a little better efficiency so it depends on what setting it is being used in.

There are a few reasons this could be happening - not enough weight in the liner, flushing to closely together etc. Please send us an email or give our office a call so we can investigate further and get you up and running smoothly. Happy Labor Day!

We hear you! This only applies to the Freedom propane model and may change down the road. How far does your overhang stick out from the building? You are allowed to go a max of 3 ft horizontally before having to go vertical. Give us a call or send us an email and we would be happy to discuss your layout. Have a great long weekend.

Not that hot David. Yes, you can run it inside the wall if you want. A nice option when you are installing the toilet in a new construction :)

For this installation, because there was a crawl space under the building, we put the air intake through the floor right under the toilet. This minimizes the effect of outside temperatures on the bathroom. In this case the Cinderella sat right over the drainage hole of the old toilet it was replacing so it also saved having to patch up the floor :) The problem with opening the window is that it can be forgotten or someone could come close it that doesn't know it needs to be open. If you are installing the electric model it is a closed loop system and would come through the wall into the toilet or through the floor into the toilet through a 90 elbow.

We have some customers who have put them into stationary trailer homes. Most people are waiting for the Cinderella Motion to be available as it is only sold in Europe right now. It is designed for moving vehicles and is a better fit for the smaller bathroom space usually found in an RV or mobile home.

@@incineratingtoilets Hi. Before I search engine, can you share the American price, dimensions, and other advantages/differences for this other RV model, please? So far, I'm I think I'm more interested in a camper conversion van, as opposed to an rv. So, the size will be the main difference, for me(?) btw, I like shorter 'squatty potties,' and saving space sounds ideal, too. I travel alone. So, I'm not worried about usage while driving, personally. Also, when would this more portable model be readily available to the States, please? Thank you, for your time. 😊

@@eliaustin3745 Sounds like you have some adventures ahead of you :) Lots of good questions. As you are probably aware, the Cinderella Travel model is currently only available in Europe and Scandinavia. We do not have a release date for North America yet. We hope to see it sooner then later as it will make a big difference. One of the biggest differences between the travel model and the Freedom model has to do with the venting system. For answers to your questions on installation and dimensions check out the manual on their website. www.cinderellaeco.com/products/919/cinderella-travel-incineration-toilet

​@@eliaustin3745any new information on smaller units?

I assume you are speaking of the connection to the back of the toilet. On the back of the toilets you have a 1/2 NPT male brass fitting. We recommend installing a flex line with a shut off to the back of your toilet before going through your wall with a hard line or whatever is required by local building codes. This will make it easier to pull the toilet out for seasonal maintenance.

😆 Something like that 😄

Happy Canada Day Joseph. Most of our customers outside our area would hire an electrician or a licensed gas tech from their local area. They might not have installed a Cinderella specifically but the process is well within their capabilities. Especially gas fitters as they install many propane appliances that require venting etc.

@@incineratingtoilets Thank you very much!

Great question Michael. There are many variables that can affect the scope of work including whether you are water access or not etc. Feel free to reach out to our office for an estimate specific to your location.

Feel free to contact us directly if you have a question that was not covered in the video. We would be happy to help you as you plan your project.

Not in this case....It was just me, my camera and two satisfied customers 😀

Depending where you are located, there are options. We have many customers who have placed them in their Airbnb or cottage that they rent out. There are also dealers out there who like us, have one in their showroom. For those, you can check out the dealer map on Cinderella Eco Solutions website.

Depending on the model, you would have your propane or electrical costs and then your bowl liners (1 per flush). To find out your daily costs, you would need to know your average amount of flushes and your local hydro or propane costs. Not a daily cost but as with any serviceable appliance, you should budget a small amount for when the time comes 5 to 10 years down the road. Things like the fan, heating element or air filter (catalytic converter) will need to be replaced at some point. Hope that helps.

@@incineratingtoilets TY, regarding Pee, if you go multiple times throughout the night, do you have to use a bag and cycle each time?

@@GENECARP Yes, you would want to use a bowl liner and then flush after each use. The bowl liner controls what the waste touches on the way down when the hatch is opened as well as it helps it get to the ash container when you flush :)

@@incineratingtoilets Seems like for the older crowd, or anyone who pees a lot, the toilet would be constantly running in addition to using a ton of bags…

@@GENECARP This is in part why Cinderella has the unisex waterless urinal. It requires no power or propane, bowl liners or water. It does however need somewhere for the urine to drain to. A filter bed or holding tank. This could vary depending on your local municipal bylaws. In a lot of places, urine is considered grey water so it is easy to deal with.

Great question Bruce! The main purpose for the Cinderella waterless unisex urinal is to increase capacity of what the incineration toilet can handle per hour while saving on bowl liners, electricity or propane. If you have two bathrooms or lots of guests all the time, then it may be worth considering the unisex waterless urinal instead of two full incineration toilets. Otherwise the Cinderella is designed to handle both urine and fecal waste and is very efficient. It can easily handle 4 flushes per hour.

To much hands on work ;p