Innovation Storytellers with Susan Lindner
Innovation Storytellers with Susan Lindner
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185: What’s the Future of Customer Experience with AI?
What does it take to thrive in a world where AI is redefining customer experience and business innovation? On this episode of the Innovation Storytellers Show, I had an incredible conversation with Jim Harris, bestselling author and globally renowned speaker on disruptive innovation, to explore how businesses can adapt to a rapidly evolving future.
Jim shared his unique journey, from teaching Stephen Covey’s principles to becoming one of the most sought-after voices in AI and innovation. Drawing on decades of experience working with organizations like Walmart, IBM, and Barclays, he reflected on the challenges and opportunities presented by AI. From the democratization of AI tools to their transformative impact on industries, Jim offered deep insights into how companies must rethink their approach to innovation.
One of the standout moments from our discussion was Jim’s story about a group of mainframe managers who, in 1993, couldn’t envision the transformative role of the internet. Fast forward 30 years, and the web is now inseparable from our personal and professional lives. This raises an essential question: How quickly can businesses recognize that the rules of the game have changed, and how do they facilitate the transition to what’s next?
We also tackled the emotional and practical aspects of AI adoption. With two-thirds of Americans expressing fear about AI, Jim emphasized the importance of education, adaptability, and understanding AI’s potential to empower, rather than replace, human capabilities. He also highlighted the importance of continuous learning, citing the World Economic Forum’s findings that workers need an additional 20 days of training annually to keep pace with technological advancements.
มุมมอง: 20

วีดีโอ

What Does the Future of Customer Experience Look Like in An AI-Driven World?
มุมมอง 2วันที่ผ่านมา
In my latest episode of the Innovation Storytellers Show, I had the pleasure of speaking with Jim Harris, bestselling author and disruptive innovation speaker, who shared a fascinating perspective on innovation and continuous learning. Jim reflected on how even leading companies like IBM, which once invested 4% of total payroll in learning and development, inspired him to push further. His pers...
184: How Corning International is Manufacturing Innovation in New Markets
มุมมอง 17วันที่ผ่านมา
What role do trust, cultural understanding, and collaboration play in global innovation? In this episode of the Innovation Storytellers Show, I sit down with Gökhan Doran, Division VP and General Manager at Corning International, to uncover the keys to navigating the complexities of international manufacturing and partnerships. From Brazil to Nigeria, Japan to India, Gökhan shares his journey o...
183: Taking Innovation Women to the Stages
มุมมอง 1528 วันที่ผ่านมา
On this episode of Innovation Storytellers Show, I’m joined by Bobbie Carlton, an award-winning marketing, PR, and social media professional who is transforming the way we think about public speaking, storytelling, and women’s visibility in innovation. As the founder of Carlton PR & Marketing, Mass Innovation Nights, and Innovation Women, Bobbie has dedicated her career to breaking barriers and...
182: How 17 Songs on the UN’s SDGs and AY Young Will Save the Planet
มุมมอง 528 วันที่ผ่านมา
Have you ever wondered what it takes to use creativity to drive global change? In this episode of the Innovation Storyteller Show, I had the absolute pleasure of speaking with AY Young, CEO and flagship artist of the Battery Tour. AY is not your average musician-he’s redefining how we think about performance, energy, and sustainability. As someone named one of the UN’s 17 Youth Leaders, AY has ...
Can Music and Energy Save the Planet? AY Young Thinks So!
มุมมอง 128 วันที่ผ่านมา
When AY Young, CEO & Flagship Artist of the Battery Tour, got off the X Factor, he quickly learned that the music industry wasn’t going to hand him the opportunities he dreamed of. Faced with endless "no’s" and questions like, “How many followers do you have?” or “How many tickets did you sell last time?”, AY decided to flip the script. Instead of waiting for permission to do what he loved, he ...
181: How to Use AI in Innovation for Massive Productivity Gains
มุมมอง 50หลายเดือนก่อน
In this episode of the Innovation Storytellers Show, I sit down with Dr. Mark van Rijmenam, a Strategic Futurist and Global Keynote Speaker known for his expertise in emerging technologies like AI, blockchain, and the metaverse. Mark and I first connected at the Global Speakers Federation Conference in Bali, where his keynote on digital transformation and the accelerating pace of AI left a last...
Dr Mark van Rijmenam, AKA The Digital Speaker.
มุมมอง 71หลายเดือนก่อน
🚀 Is blockchain just a buzzword tied to crypto, or is it something more profound? In the latest episode of the Innovation Storytellers Show, I had the pleasure of speaking with Dr Mark van Rijmenam, CSP, Strategic Futurist and Global Keynote Speaker at The Digital Speaker. Mark challenges the widespread misconceptions surrounding blockchain and invites us to look beyond the noise. According to ...
180: How ExxonMobil is Crushing Open Innovation
มุมมอง 25หลายเดือนก่อน
What if the most groundbreaking solutions weren’t waiting within your organization’s walls but scattered across industries, continents, and disciplines, just waiting to be tapped? In this episode of the Innovation Storytellers Show, I sit down with Kyle Basler-Reeder, ExxonMobil’s Global Open Innovation Lead, to discuss how he’s redefined problem-solving for one of the world’s largest energy co...
179: How Partnerships, Startups and Tech Are the Recipe For Long Term Innovation
มุมมอง 7หลายเดือนก่อน
In this episode of Innovation Storytellers, I sit down with Yaron Flint, author, and seasoned innovation strategist, to explore what it truly takes to drive long-term innovation in today’s dynamic environment. As someone with deep experience spanning automotive, smart materials, environmental, and construction tech, Yaron brings a wealth of insights into how to make innovation strategies a real...
🌍 When solving tough problems, are you looking far enough?
มุมมอง 2หลายเดือนก่อน
🌍 When solving tough problems, are you looking far enough?
Storytelling in Partnerships: Crafting the Right Message for Every Stakeholder
มุมมอง 1หลายเดือนก่อน
Storytelling in Partnerships: Crafting the Right Message for Every Stakeholder
How Defining and Aligning Inflection Points Beyond Traditional KPIs Can Redefine Success
มุมมอง 42 หลายเดือนก่อน
How Defining and Aligning Inflection Points Beyond Traditional KPIs Can Redefine Success
Allison Amrhein, Director of the VHA Innovators Network.
มุมมอง 62 หลายเดือนก่อน
Allison Amrhein, Director of the VHA Innovators Network.
178: How Impact Frameworks will change Innovation
มุมมอง 502 หลายเดือนก่อน
178: How Impact Frameworks will change Innovation
177: How the VA Taps Veterans to Spark Innovation
มุมมอง 172 หลายเดือนก่อน
177: How the VA Taps Veterans to Spark Innovation
176: What Cleantech Storytelling at Deloitte Can Teach Us About Innovation Everywhere
มุมมอง 122 หลายเดือนก่อน
176: What Cleantech Storytelling at Deloitte Can Teach Us About Innovation Everywhere
Creating a Halo Effect Around Innovation That Drives Real Value
มุมมอง 322 หลายเดือนก่อน
Creating a Halo Effect Around Innovation That Drives Real Value
Creating a Halo Effect Around Innovation That Drives Real Value
มุมมอง 72 หลายเดือนก่อน
Creating a Halo Effect Around Innovation That Drives Real Value
174: How Verizon is Helping Doctors and Patients Tell a Healthier Innovation Story
มุมมอง 53 หลายเดือนก่อน
174: How Verizon is Helping Doctors and Patients Tell a Healthier Innovation Story
Robin Goldsmith, Global Lead of Health Innovation & Strategy at Verizon Business.
มุมมอง 83 หลายเดือนก่อน
Robin Goldsmith, Global Lead of Health Innovation & Strategy at Verizon Business.
173: The Art of Innovation Storytelling - Making the Complex Simple
มุมมอง 233 หลายเดือนก่อน
173: The Art of Innovation Storytelling - Making the Complex Simple
Joe Salesky, Founder and CEO of Fixing.World,
มุมมอง 73 หลายเดือนก่อน
Joe Salesky, Founder and CEO of Fixing.World,
172: What PayPal Taught Us about Failing Fast and Fearlessly
มุมมอง 673 หลายเดือนก่อน
172: What PayPal Taught Us about Failing Fast and Fearlessly
Embracing Risk and Learning from Failure
มุมมอง 143 หลายเดือนก่อน
Embracing Risk and Learning from Failure
170: How Redbox is Supercharging Your Creativity
มุมมอง 773 หลายเดือนก่อน
170: How Redbox is Supercharging Your Creativity
171: How CMT Drives Consumer Safety with Breakthrough Telematics
มุมมอง 433 หลายเดือนก่อน
171: How CMT Drives Consumer Safety with Breakthrough Telematics
Bill Powers, Co-Founder and CEO of Cambridge Mobile Telematics
มุมมอง 433 หลายเดือนก่อน
Bill Powers, Co-Founder and CEO of Cambridge Mobile Telematics
Edwin Garcia, Partner & General Manager at RedBox
มุมมอง 243 หลายเดือนก่อน
Edwin Garcia, Partner & General Manager at RedBox
169: Can Innovators Adopt a Global Standard for Innovation Systems Management?
มุมมอง 204 หลายเดือนก่อน
169: Can Innovators Adopt a Global Standard for Innovation Systems Management?

ความคิดเห็น

  • @immersivecure6315
    @immersivecure6315 หลายเดือนก่อน

    Allison, this was a great interview

  • @ariaevelyn1
    @ariaevelyn1 7 หลายเดือนก่อน

    Recently I am a remote job worker Your videos are very nice but due to some problem video view increase very less video titles are not attracting others you can fix title create eye catching thumbnail for each video and make videos search engine optimization (SEO) friendly you will get a good result

  • @knuckle12356
    @knuckle12356 7 หลายเดือนก่อน

    I am embarrassed on behalf of all the people not watching your channel. I've begun telling people the next 10-15 years are going to be _transformative_ in the way we interact with and through technology. My Samsung watch is practically a tri-chorder already. The Science of light technology is going to reveal a lot of unexpected connections and exchanges/interactions taking place all around us. You deserve a bigger audience, and we deserve this informational content. I really enjoy the open format where you give the guest space to spread out a bit during the interview, rather than continually redirecting to a really narrow precooked interview. Thanks for the content.

  • @adammcclusky-mh2hf
    @adammcclusky-mh2hf 7 หลายเดือนก่อน

    Susan wonderful interview. Heather you are incredible, inspiring - LOVE YA your DAD Adam

  • @ismailasanusi5637
    @ismailasanusi5637 ปีที่แล้ว

    Great content. I have a great idea in the metaverse and smart contract. My team and I are actually building the first started bridge in Africa. I'll like to share on your platform about smart contract and metaverse.

  • @tonyrothwell5850
    @tonyrothwell5850 2 ปีที่แล้ว

    There is an independent FaceBook group "FlexBeam User Group" where people discuss using the FlexBeam. please join

  • @jerrydimond4759
    @jerrydimond4759 2 ปีที่แล้ว

    I have one of these Flexbeam devices from Recharge Health and have been using for just a few weeks on an old lower leg injury and I am seeing improvement. Less swelling by the end of the day after daily therapy with my flexbeam. I have friends that have purchased the in-home whole-body red-light boxes and they paid big money and had to have an electrician connect the unit. They are great but this device is mobile and can be applied directly to the specific area of the body. I am 75 yrs. old.

  • @garikhanchet4688
    @garikhanchet4688 2 ปีที่แล้ว

    ? ???????

  • @AdvancingWomeninTech
    @AdvancingWomeninTech 2 ปีที่แล้ว

    Thank you for increasing awareness of the need to accelerate the careers of more women in tech!

    • @susanlindner
      @susanlindner 2 ปีที่แล้ว

      Yes!!!! We all need to do this and so glad that Nancy could join us during Women's History Month - but let's be honest - Nancy is making history every day!

  • @doctorcathy5940
    @doctorcathy5940 2 ปีที่แล้ว

    What an amazing service you're providing, Susan--it's no small thing to know how innovation is affecting our lives and futures every single moment--thanks for bringing your wise brilliance and great expertise into this space.

  • @lyndakorner2383
    @lyndakorner2383 3 ปีที่แล้ว

    "I do not make films for children... or, at least, not primarily for children." "You're dead if you aim for kids." "We design the films to appeal to ourselves." "The adults have the money. .... children don't have any money." - Walt Disney th-cam.com/video/94ucLkGoI1E/w-d-xo.html