Alexis Long
Alexis Long
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SSM5183 - Assessment 3 Part B Q5
Max Weber's theory of bureaucracy, emphasizing hierarchy, specialization, division of labor, and standard operating procedures (SOPs), remains a cornerstone of Malaysia's administrative system. While these characteristics enhance efficiency, accountability, and equity, challenges such as rigidity, delays, and lack of coordination persist. Malaysia addresses these issues through decentralization efforts, cross-agency collaboration, and adaptable SOPs, particularly evident during the COVID-19 pandemic. By blending Weberian principles with modern governance strategies, Malaysia’s administrative framework demonstrates the enduring relevance of bureaucracy in balancing order with innovation.
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