We get a lot of customers calling in regarding a common issue with their office chair - it won't tilt! Luckily, there's a simple adjustment that fixes this problem. This video is shown with an office chair equipped with a basic swivel/tilt mechanism. If your chair has a different type of tilt mechanism, there should be a similar adjustment for the tilt tension that will loosen it up. On some chairs, this is integrated into one of the handles, or there is a separate dial. Reach out to the manufacturer for clarification on your chair. Check out www.huskyoffice.com/ for heavy duty office chairs and more great products.