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Worst product ever tried, the coffee is cold.. SHAME!

Just bought one of these after our second Delonghi bean-to-cup developed an expensive fault but to be fair between them, they made about 32,000 coffees. We used to have a Gaggia classic before the Delonghi so not a stranger to coffee machines. Still getting used to this, the first few coffees were terrible, Americano and flat whites but we are now starting to get the knack of it. I think the coffee is better than the fully automatic machines, hotter and more flavoursome. The self-tampering system is a brilliant innovation, it makes a big difference and it's so smart. Your video is great, very informative and well presented, without continuous music, what a relief, so thanks. I really enjoyed it, twice even. 😁

I have now ordered my third one, not because I like it so much but because the first two had problems with the display and the brew group. My advice? Go for another machine, I've never had such an inconsistent device. Once you finally have your "perfect espresso", this Sage will make it something else while nothing has changed in the settings. Unfortunately I cannot return it and ask for a refund, otherwise I would have done that immediately. For the more than 1200 euros you spend, this machine does not deliver the expectations I had. I have followed two barista training courses and can make espresso with some knowledge, but I prefer to weigh and tamp the coffee myself as I did before rather than leaving it to this machine. Can he make good coffee? Yes, he can, but the program that runs on the machine, including the grinding degree settings and the tamping of the ground beans (I use quality) never gives me the same taste twice. You should expect that. Constantly different coffee flow times with advice to adjust the grinding degree. Once you have done that, you will receive the necessary advice again and so on. No, I do not recommend this device to a true enthusiast. A plus to mention, the Sage customer service is top notch. I received excellent assistance when contacted.

I can’t get my oat milk this consistently at all!🤦🏼‍♂️

You're not right, you can set not only the brew time but as well the brew level!!!

Hi Merijn, thanks for the review! Whole different question, where are your coffee cups from? Love them!

I noticed that the tamping on my machine is not that good, at least never even or straight. There is always somewhat moore coffee on the left side than on the rest of the puck. Is this a generic thing, or is it a problem with my machine?

Great video thank you! I usually will use the regular beans. But I like decaf in the afternoon. Can I bypass the grounding and tamping part and use decaf espresso pods?

Had je m niet ook ff in nl kunnen doen?😅😉

I now have a a better understanding of these machines with built-in tamping systems, thanks for the detailed video. I own a Breville barista max+, it is very "manual" compared to these Sage machines and I was looking into it to see if they could solve my problem of wasting some beans each time I buy a different type or brand. At first I thought it would magically guess every setting based on the drink I choose and maybe sort of "scan" the beans or something :D. However it looks like I would still have to go with the trial & error process. I am not as bad at guessing the grind size, compared to the first time I got my machine. However, do you think it is still worth getting one of these Impress machines? Would it make it quicker for me?

Superb review, explains all the gizzmos so well,

Really amazing and simple. I hope to have more coffee-making tips and tricks from you.

Hello Merijin. For ease for my wife to make her latte in the morning before work, I have to get the Touch. In saying that, I understand that the touch comes with their own tamper but would I be able to use the internal grinder for coffee into the portafilter and then use my own tamper, WDT, Gravity distributer before I pull the shot? Thank you

When tassimo machines say "Intelli brew" it's a load of nonsense to help sell their cheap pod machines. When the Barista Touch Impress says "Intelligent brew" it means business. It's the real deal.

😊 hello!! How to make milk from sheep?

You mention your machine has a regular coffee preset option? My machine doesn’t have that standard coffee or coffee crème drink option. Is that only on some machines depending on what region they’re sold in?

I like your video werry much thanks👍😊

No option pre-infusion?🤔😒

$800 machine and the screen looks like 2010 .. and looks slow.

Hi, as I saw in this video you are using Puch Sucker. But as I saw in the product description this tool is only for 58mm coffee portafilters. The coffee machine that you are reviewing is with 54mm portafilters. Can you tell me if I can use Puch Sucker like you with 55mm? Thanks

What’s the best extraction time

I see in your Video you use the Sage Puck Sucker. But normally it works only for 58 Portafilter. But the Impress have 54 mm…do you have a special Version for the Impress touch?

Thank you for the video. The machine is available in Switzerland since last week, I got mine since a week now and I am perfectly happy with it. It's absolutely fool proof in the handling and you still get barista quality coffee - just what I was looking for.

Hello have you adjusted the inner burr or left it at factory default which I think is 6 Thanks

Hi Merijn, at the end of the video you mention temperature setting comparing to Oracle. Is there no temperature setting on the Impress?

After using the wizard to dial it does it tell you the settings so when you return to a bean you have used before you can just type them in without faffing

If I’m not mistaken this machine is around 1400€~1500€, I’m not sure all that tech is worth it for that price, the regular impress (not touch) is 700€~800€, half the price!

Touch screens are so disgusting when they're slow like that.

Do not buy this. It’s a scam. If the machine have a problem, you cannot buy any parts so you have expensive anchor you can throw in the water.

Camera so far away from the display. Can't see any menus. :(

Still waiting to have this in the Philippines. We only have the Breville Barista Touch currently.

Just purchased this as an upgrade over the original Express. Really great walk through. Thank you.

Great review... This may sound like a silly question, but what is the difference between choosing a flat white vs cappuccino vs latte on the touch display? Since they all require the same amount of ground coffee, the only difference is the amount of steamed milk you pour into your cup afterwards? Thanks!

Like better your milk frothing

So Breville is Sage somewhereelse?

Where did you get the pod cleaner ?

I've bought this machine and it performs well with the dual filter basket. However using the single basket gives issues with extraction time and the actual end product in terms of ml. Did you test this and what are your experiences with that? With a grind setting that has a run time of about 25 seconds, it will go down to 16 seconds here when switching to the single basket and it produces not more than 15ml of coffee. Which is less than a 1:2 ratio and much less than the 30ml they advertise with. Which is strange, because with a too fast extraction you would expect more ml instead of less.

Nice video. Seems the puck sucker also works with 54mm baskets. Gotta get me one of those

Very elaborate video, thanks. I reckon it’s not possible to easily switch between reagular beans and decafinated beans?

I will differently gonna buy it am from kurdistan and i really want to buy smth like that

I wish you were closer. It was hard to see what you were doing.

Good morning Thank you for your video When doing coffee what grind would you say is the best to go at to get good creme and a perfect shot ? And the other one question is when running a shot on the bar meter it stays in pre doesnt go to the espresso area why would that be ? Thank you

I really enjoyed this video, good all round explanation of the machine and its features and some examples! Great content, thank you 🙌🏼

How do you take the coffe filter out to change from size one to two ? Thank you

Can this machine do a normal coffee like big mug size like the largest one on top or are all these machines espresso machines?

This is the first video I've seen that shows running water through the group head before brewing. I know this action is recommended on the De'Longhi. I'm trying to decide between the two at the moment. You're also the first person I've seen activate the designated water spout - which I appreciate! I was beginning to wonder if it even existed! Thanks for a great tutorial! ☕

This is a great machine, just brought one to replace our Breville expresso machine that died after 10 years of daily use.

that coffescraping, what a mess.

I wanted this machine but I was talked into getting the Barista Touch which I HATE

Looking at Bruegel&Son you have there, I'm assuming you're located in Son & Breugel? ;) Will you be opening a coffee store here soon? If yes I'll hop by to get some beans.