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Come back and let us know what happened. Are you still in business, did you things change, are you still alive? Your youtube honestly would of took off if you kept at them.

RIP my ears at 0:22

Hey, just subscribed, I'm transitioning from break/fix to MSP with a focus on residential customers. What did you end setting as your pricing for your clients?

Interesting content

Seems like your journey ended 4 years ago.

Charging way too little. MSP out in California have starting monthly premium at $850.00/mo regardless of size of business.

My comment is a bit late, curious to know how it's going? Your journey is interesting because you're building an MSP business and I am building an RMM/EUM product business. My business relies on MSPs relying on the tool my business is building, hopefully.

Just starting looking into moving my break-fix business to MSP. I like your plan.

Why wouldn't you use teams phone system at that point?

Very good review, straight to the point. I'm curently with Syncrom, but looking to see if it might be worth switching to these guys.

Thanks for videos like this, starting my journey now

You haven’t post an update for a long time I am interested to know more

Please do an update re what you're using in 2021 for RMM, hosting etc

NEVER include unlimited IT support. It will run you into the ground ASAP.

OMG EARS DESTROYED!!

Hey man are you still in business? Im on my own MSP Journey right now and would love to chat.

I'm sorry, I could not hear ya

my journey to become "the worst video uploader"

thanks for blowing my speakers out smh

mate, i'd cut out that intro lol

Honestly this is a joke. An MSP typically has 100's or more services they provide clients. Endpoint management or support, email, website hosting - that's doesn't even scratch the surface of what an MSP does. Don't forget business insurance which can run you as much as 3 to 5k per month. You're not an MSP, you're someone who can use screen connect. They are not the same. Love your enthusiasm, but God damn, this is exactly why this industry is so tough when anyone that has mouse thinks they can do it.

jeeeeeez, whats with that MIC?

Good info. Thank you!

jump cuts

Wow, you uploaded this...

Ouch!!

Good luck headphone users :D

Atera seems rather weak to me.... I'm still trying to find the right RMM / PSA for my MSP. I manage about 90% Mac OS systems. Addigy is a bit weird... but so far the most compatible I've demoed.

This is great, i'm looking to start my own MSP. Albeit I cannot afford those costs, I still can utilize a lot of the AWS tech...

FIX YOUR AUDIO !!! WTF?

Love this vid!!!

please fix your audio :( normalize

While working at a Gym I took a risk and transitioned into MSP (copier) sales. I learned very quickly it's no different than the Gym. Egos, nepotism, and lies. And, the commissions are bad for repeat business. Sales is churn and burn. After months of the abuse, I decided I'm fully capable of reskilling and selling my own services. Thank you for giving me hope and confidence, and a clearer view of what I'm about to embark on.

Much respect to you for what you have done. Keep pushing.

Congrats on being independent from the man. I'll be following your stuff cause you'll achieve your 100k easy. Hostifi is a simple, great idea.

How's the Journey going? Great videos!

This is a terrific video! It's hard to find an original video idea nowadays! I haven't seen anything close to the level of explanation that you've given. I just started about 18 months ago as a sole proprietorship (another words I am just Doing Business As....) and wish I saw this video then!!! I've been offering local networking, breakfix..etc...but doing a bit of a hybrid MSP model with more of a local in office touch with "onsite support hours allotment per month" and unlimited remote support for issues under 60-90 minutes (it's difficult to keep track of times :-/ ) I was thinking about switching some stuff up including RMM.... Using atera now. I'm not a fan of webroot and want better cloud managed antivirus...any suggestions?

Any further updates? You seemed to start off strong but fell off the radar. How are things now, what are you still using, what are you looking at moving to as you've grown?

You will find it diffuclt to apply your offering to most customers. Most customers don't like change and a lot of them still would not want to change their current services (on premise exchange, phones, DNS and Website hosts). You will find that your offerings will have to adapt to clients current environment. During your support would have to provide evidence why they should change (Ease of use, Cost savings, Up time, Cost of maintenance) and then offer these solutions. You are really narrowing your market if you only want to support these services.

1 year later - February 2019 Update: I actually abandoned my MSP plans (locklinnetworks.com) shortly after this video and decided to start a SaaS/server hosting business for MSPs instead: hostifi.net. Since last year I have now built that up to over 200 monthly customers and was fired from my job at a big MSP (sentinel.com) for running it as a side business in my free time. Now I work fulltime on HostiFi. I also started a VPN service ghostifi.net a few months ago with 25 monthly customers now. For updates on those, follow me on Twitter: twitter.com/_rchase_ and I also post updates on rchase.com!

Man this is really good. Stuff!! Keep. Us posted definitely rooting for you along the way

DUDE LEVEL OUT THE AUDIO. I went from turning you to 100% at the beginning to nearly shitting myself when you transitioned and suddenly were overdriven

Here is something you don't have in this overview. As an MSP or any business, you have overhead, such as rent, utilities, insurance, etc.

HOW'S IT GOING SO FAR? UPDATE !

You may want to look into itarian/commodo one. It's free and comes with many more features. I use Connectwise Automate everyday as I work for an MSP. The one thing lacking in iTarian is reporting. But they are releasing updates monthly.

This is a great video, especially for people getting started or testing the waters. Keep it up. You’ve got a new subscriber.

Thanks for the video. I'm on the same journey right now but working on getting existing clients to transition over. I would love to hear more about what you are doing for voip services. I know there is great revenue potential but I've never had any experience with a hosted voip provider, I always hosted a freepbx on-prem. Check out DNSFilter.com too, it's an amazing dns filter and very easy rmm.