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Here's a short demo of Dialogflow CX, that briefly introduces the concepts of the tool. If you are interested in learning how I have built this example virtual agent, have a look into this free Dialogflow training series: th-cam.com/video/bpzSQTZ9MzI/w-d-xo.html

Here's a hands-on demo created by Google DevRel on how to use CCAI Platform, the CCaaS offering of Google Cloud, partnered with Ujet. #CCAI #ContactCenter #Dialogflow #VirtualAgents

The AIY Voice Kit from Google lets you build your own natural language processor and connect it to the Google Assistant, allowing you to ask questions and issue voice commands to your programs. All of this fits in a handy little cardboard cube, powered by a Raspberry Pi Zero. In this video tutorial, Lee Boonstra will help you to setup the software to run on your Google Assistant build from card...

With Contact Center AI Insights, business stakeholders and QA compliance teams can analyze and monitor customer service interactions and patterns in their contact center data. It gives businesses insights into the topics that are being discussed by their end-users. You can monitor how those conversations have been handled by the service agent through transcripts, caller sentiment detection, sil...

With Speaker ID you can leverage biometric voice identification to identify and verify users. Quickly identify users with just their voice Increase security with an extra layer of verification Reduce user frustration by eliminating pins and passcodes

#GoogleCloudNext is coming soon on Oct 12-14. I’m sharing what I am most excited about and why you should watch the #ConversationalAI sessions: (AI103, AI104, GWS105 and GCD104). To learn more: goo.gle/AIatNext

Ask me Anything! - I real honor to be invited at #VoiceLunch, 28th of Sept. I am very much looking forward meeting you there. Let's talk about Bot platforms, #Dialogflow and my book, the definitive guide to #ConversationalAI! voicelunch.com/join

Dialogflow CX

Lee Boonstra is speaking at conversational conference about the next generation of converational AI

A talk by Anu and Lee about building chats for Google Hangouts with Dialogflow and the Sheets API

Lee Boonstra - Improve your customer care with Dialogflow @ OmniChannelX Event

This recording I have made for VOICE Global conference. It's a talk about improving customer care

Building a custom voice AI assistant with WebRTC, Dialogflow and Speech technology!

The Future of Customer Care - Lee Boonstra for Emerce Next 2020

Introduction to Dialogflow

Do It Yourself AI