Service with a HUG
Service with a HUG
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Western Requiem Audio Cassette
มุมมอง 1267 หลายเดือนก่อน
Here we have audio recordings of D1010 ‘Western Campaigner’ and D1023 ‘Western Fusilier’ in action on the Western Requiem railtours in February 1977. Taken from original recordings made by Graham Howell. Side A 0:00 Introduction 0:18 Side A Track 1 1:27 Side A Track 2 3:33 Side A Track 3 4:18 Side A Track 4 5:21 Side A Track 5 6:31 Side A Track 6 7:38 Track 7 9:06 Side A Track 8 10:05 Side A Tr...
'Western Lament' railtour - 24th February 1977 - penultimate railtour of the diesel-hydraulic era
มุมมอง 3.1K7 หลายเดือนก่อน
This is a short film about the ‘Western Lament’ railtour on 24th February 1977, the penultimate railtour of the diesel-hydraulic era on British Railways. The locomotive used was Class 52 D1048 ‘Western Lady’ which meant that this was the final time a Crewe-built Western would leave Paddington before total withdrawal of the class. Two days later, the official ‘Western Tribute’ railtour would tak...
Service with a HUG Complete Audiobook
มุมมอง 3510 หลายเดือนก่อน
Delivering outstanding customer service really is common sense. However, that doesn't mean it's always common practice. In this audiobook, Andy Collett sets out three key areas for success (the HUG): H - Handle Customers Skilfully U - Understand Customers Emotionally G - Guide Customers With Integrity. The audiobook promises 'Thirty Ways to Transform Your Customer's Experience (and your own…)’....
34046 Braunton on Steam Dreams Excursion to Bath Christmas Market 28th November 2023
มุมมอง 124ปีที่แล้ว
Clip 1 shows 34046 Braunton passing Bradford-on-Avon on its way to Bath Spa for the Christmas Market on 28th November 2023. As the rear of the train comes into shot, you'll see Class 47 D1924 (47810) 'Crewe Diesel Depot' in green livery. Clip 2 shows 34046 moving empty coaching stock at Bristol Temple Meads station later the same day.
46100 Royal Scot 26 July 2020
มุมมอง 8ปีที่แล้ว
46100 Royal Scot on a Saphos Trains excursion stopping at Bradford-on-Avon - outward and return stops.
SVR Autumn Diesel Bash 29th September 2023
มุมมอง 118ปีที่แล้ว
Highly (Highley?) recommend listening through headphones / earbuds / AirPods for maximising the experience of watching. Locomotives featured include 46045 (as D182), D1062 Western Courier, D1015 Western Champion, 37263, D821 Greyhound, D7076, 20048, 20189, 33108 (parked), D832 Onslaught, 50035 Ark Royal Please enjoy!
SVR Class 42 Warship Diesel Driving
มุมมอง 684ปีที่แล้ว
SVR Class 42 Warship Diesel Driving
Service with a HUG Workshop Experience
มุมมอง 45ปีที่แล้ว
This is a half-day experiential workshop for the whole team. It's interactive, immersive and upbeat There's no PowerPoint, no desks, no workbooks! By attending the workshop, participants will: • Improve their ability to connect with customers and colleagues • Develop an understanding of the importance of a great first impression and a warm welcome • Raise their level of appreciation for, and un...
Jay's Spitfire Day 10th July 2020 - 50th Anniversary of the Battle of Britain
มุมมอง 290ปีที่แล้ว
Jay's Spitfire Day 10th July 2020 - 50th Anniversary of the Battle of Britain