วีดีโอ

We’ve reviewed your question and appreciate the detailed feedback! 1.The issue seems related to a parallel communication error (34). Could you clarify the settings or conditions during the error? 2.Typically, this error points to a parallel cable issue. Please check the connection and replug it securely. If further assistance is needed, please email us at support@sungoldpower.com, and we’ll gladly help. 😊

Our SG11.4KHB-HV battery system provides a 120V/240V AC output. You can click the link in the video for detailed information!

Please email support@sungoldpower.com for assistance and include the following details: 1.A video showing the parallel connection wiring. 2.Photos or videos of the parameter settings interface (basic settings and working mode) for both inverters. This information will help our team diagnose and resolve the issue promptly.

Hello, Did you figure this out yet? I'm only using (1) 10kw hybrid inverter, its set up as single of course. I've had it for a few months now and no issues but when checking the log it shows that it had error 34 earlier this morning. No alarms or anything. I know this is a slightly different issue but mysteriously the same error code.

You can use them together, but we recommend using the same model of batteries for optimal performance, as mixing different models can affect the efficiency of the system.

Attention to detail truly makes the difference! We always prioritize our customers' experience-thank you for your support!

Thank you! We're glad the videos are helpful to you. We appreciate your support!

Thank you so much for your kind words! Your support means the world to us!

Yes, you can stack up to 8 batteries. The number of inverters you need depends on the power output you want, so you don’t necessarily need more inverters just for additional batteries.

​@@sungoldpowerofficial thank you. One more question .. do I connect the solar panel cables to one inverter or can I connect them to both inverters.

@@LeeroyyyyyJenkinssssss You can connect the solar panel cables to both inverters by splitting the panels into two groups, each connected to a separate inverter. This setup ensures optimal performance and balance between the two systems.

Thanks for your support!

We appreciate your recommendation! If you need anything else, don't hesitate to reach out!

We're glad you enjoyed the video and presentation.

To provide the best advice for your setup, we'll need more details about your specific configuration. Please email us and our team will be happy to assist. Thank you for choosing SunGoldPower!

​@@sungoldpowerofficialYour support has been fantastic! Found all the information I needed, for install on your website video. Extremely complete install video. If I would have just looked a little closer I would have found the video on your website. Thank you so much. Your support and solar products are Highly recommend for anyone looking for premium solar products. The system is definitely painless. Thank you ever so much.

@@bobbyotay Your support means a lot to us, and we're glad you're enjoying the system!

Thank you for your valuable feedback! We truly appreciate your suggestion, and we’ll work harder to improve the clarity of our videos in the future. We'll make sure that all important details are clearly explained. Your support and patience mean a lot to us!

Thank you for your support! We're glad our products are powering your home effectively. Wishing you great success with your next setup!

The two modes ultimately achieve the same result. The difference lies in the wiring setup, with one mode using a phase of 0° and the other 180°, offering flexibility in installation to accommodate different customer needs.

Sweet, my next set up.

@@PraiseGodFirst Awesome! Can’t wait to see your next setup.

We’re excited for you to get the system up and running😊

Thank you!

Currently, we don't offer an AC pass-through for the system. Let us know if you need further details or have any other questions!

That sounds like a great project! We're glad you recommended our unit and look forward to seeing your TH-cam video on the installation process.

Check the link for details bit.ly/47x25Li. Influencer review videos are coming soon-stay tuned!

Thanks for your suggestion! We'll make sure to use a bigger setup or outdoor location for a detailed solar panel wiring demonstration in the future. Stay tuned! ☀🔌

Thank you for choosing SunGoldPower! With Black Friday deals happening now, it's a great time to shop. Feel free to visit our website for exciting offers!

If you have any questions about the products, feel free to reach out to our support team at support@sungoldpower.com. We're here to help!

We haven't released a video on that yet, but it's on our list for future content. Stay tuned for updates!

Please contact our support team at support@sungoldpower.com with your detailed requirements. We’ll help you find the best system for your needs!

We're working on it and expect UL certification around early next year！

We’re glad you like it! Please email us at support@sungoldpower.com, and we'll be happy to help you with your order!

Thank you for the suggestion! We'll include more details on specs and features in future videos.