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Can you please send a picture to support@airthereal.com so we can address your issue?💙

The initial passcode for the device is 1234. Please try it, and if you have any questions, feel free to contact support at support@airthereal.com. 💙

Amazon has the fix for that.

That's when you put a coupling in it. Or if it's a long hose you just put an end on it so you have two hoses then for my hundred foot hose that would actually be a better option In fact I think I'm going to have to do that this thing is so freaking long

We're sorry to hear that you're experiencing issues with our product. Please reach out to our customer support team at support@airthereal.com so we can assist you further. Thank you for bringing this to our attention. 💙

@@airthereal I been going back and forth with customer service for 3 days now, like I said....no help at all, just a bunch of questions

We're sorry to hear that you're experiencing issues with our product. Please reach out to our customer support team at support@airthereal.com so we can assist you further. Thank you for bringing this to our attention. 💙

@@airthereal Thank you.... Why doesn't the manual for pristine 3 lite state anything about the floater,and it's important positioning? I just received this machine as a gift and only had it for a month. I took it all apart to do a cleaning and didn't know that the floater had to be put back a certain way! Now I can't use my machine because it got totally stuck at bottom! 😔

@@airthereal And no answers from here either, just like your customer service! Thanks

@@jojogurl83021 We apologize for the late reply. Our responses might be delayed during weekends. We are actively looking into your case and working on a solution for you. We have located your issue in the email and have responded to you. Please continue the communication with us through your inbox.

@@airthereal Thank you! And sorry, I didn't realize it was the weekend, so much back and forth with CS I lost time I received a positive email as of this morning and I believe we are now getting somewhere. Thank you so much 👍

Please contact us at support@airthereal.com so we can assist you with this issue. 😃

Hi, you can purchase it at airthereal.com/products/nc8-water-hose-nozzle-8-pattern

You can find the price of the NC8 Water Hose Nozzle 8 Pattern on the Airthereal website at this link: airthereal.com/products/nc8-water-hose-nozzle-8-pattern

You can find the NC8 Water Hose Nozzle 8 Pattern on the Airthereal website at this link: airthereal.com/products/nc8-water-hose-nozzle-8-pattern

Could you please provide more details so we can assist you better? If possible, please send a short video to support@airthereal.com. Thanks!

@@airthereal looks like this email address is no longer active. I am having a problem with the water not getting through and my machine is only 7 months old. I cleaned the machine and changed the filter and I am still getting the same message.

Check here if you are interested in the item: airthereal.com/products/nc8-water-hose-nozzle-8-pattern

Hello! Explore these links for more details: Water Hose Nozzle with 8 Patterns: airthereal.com/products/nc8-water-hose-nozzle-8-pattern Expandable Water Hose (100ft): airthereal.com/products/he100-water-expandable-hose-100ft

@@airthereal prizes pls

Hi you can visit our website and fill out the subscription form to receive the latest product updates and important information. Thank you for your interest! airthereal.com/

I noticed that all the ground wires are on the other side of box...oops!

It's able to absorb moisture efficiently and repeatedly with silica gel beads for small spaces up to 55 sq. ft.

Will it also absorb moisture from the floor?

Hello! I recommend you to use this AH1000 water ozone generator. The max volume of liquid disinfection is up to 40L(10 gallons) per treatment cycle, which is more than enough to clean and sterilize anything you need. The product link: airthereal.com/products/ah1000-water-ozone-generator Feel free to contact us via support@airthereal.com if you need further help.😄

Hello Bob, thanks for your comment! One of the possibilities I can think of is that you have been running the ozone generator for too long and your room door is not closed tightly, which leads to your next room being treated by ozone. If you need further help, please contact us at support@airthereal.com.

Your cologne is toxic ❤

I have the pro smart and it does 10g at max

Shazam it

Please press and hold the FILTER button for 5 seconds to reset the replacement reminder.

@@airthereal this did not work what else can I do? I even changed the filter again

Hello, Thank you for taking the time to leave feedback about your Airthereal Day Dawning ADH80. As for the replacement filter for the ADH80 air purifier, it is recommended to replace the air filter every 6-8 months for optimal use, depending on the status of the filter. If you run the air purifier for 24 hours, it might replace the filter more frequently. When it captures more and more pollutants, the air purifier gets louder. There are two ways to improve the situation: one is to replace the air filter when the noise level is obviously louder. The other one is to turn sleep mode or lowest fan speed to denoise. If you encounter any problems, please feel free to contact us at support@airthereal.com. We'd glad to help. Thank you very much. Regards, Airthereal Support

We use them at hospitals.

@big daddy 21 thank you.

As long as there's no one in the space when it's on and let the room air out for 30 minutes you'll be fine. We use them at work.

Chuck U Farley ***question: ***. can you remain in the house while using it in a room with doors closed?

@@Frecks2024 I do that with my scrubs when I come home from work and put the ozone machine in my bathroom with the door shut.

no, ozone is harmful but with a good airing out the space will be clean and sent free besides the clean ozone smell

Hi Tommy, MA10K-PRODIGI is set to work at the lowest ozone level when we power on. Sure we can hold our breath and set up quickly then leave the room. But we are working to improve this experience as your advice. Thank you so much for your input!