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Klaus Bartels
เข้าร่วมเมื่อ 31 มี.ค. 2012
Samsung Refrigerator Failed Due to Freezer Temperature Sensor Breaking Off
Samsung Refrigerator Failure Due to Freezer Compartment Temperature Sensor Weakness/Defect. We bought the refrigerator new in October, 2011 and it failed in August, 2015.
มุมมอง: 56 829
My freezer stopped to work samsung is 2020 do u think it could be that
Question. My Samsung 4 door french fridge has a similar freezer temperature sensor cover. To remove the cover do you just squeeze on the sides? Or insert a screwdriver to press against the tabs? In your video at time 2:20 it appears that perhaps the 2 tabs with holes might click into dimples recessed in the freezer case.
I have a Samsung RFG297aars and bottom part is just cooling off the meats 😮💨 what could be the problem?
Had a new Samsung fridge kaput on us whole freezer worth of food rots..first and a last time I'm gonna buy Samsung the service guy put me in for express repair which is 3days away wtf
THANK GOD THEY DIDNT REPLACE THIS PIECE OF CRAP! Now you can go and buy a Whirlpool.
I have the exact same fridge and the exact same problem. Bought the fridge 8 years ago and I've had a number of problems with it before now. Wires ripped out right where they come through into the little cavity. There doesn't seem to be any way to access those wires so I might have to cut into the top of the freezer compartment a little bit to access them. Very unhappy with this fridge, might just have to buy a new one, and it won't be a Samsung.
Tom - What did Samsung do with yours? Same problem I just had tonight and mine is 8 years old.
And they can't repair THAT?
Did not know about this. Thank you.
The same thing happened to our Samsung Refrigerator model RF263aewp. Fortunately, we had an extended warranty through Lowes, and they refunded us the purchase price. I would still like to fix it, and was curious if anyone figured out how to get at the lead wires up above the freezer.
I don't know. However, the repair video that came up after I viewed mine showed how to replace temperature sensors in certain Samsung refrigerators. However, the refrigerator shown was of a different design and did apply to the type I had with a temperature sensor in the ceiling that was exposed such that normal use could damage it. The repair video showed the sensor protected behind a flat panel on the back wall.
How old was your fridge? Surprised Samsung replaced for you and hoping they will do the same for me but mine is 7 yrs old
Mine was still under warranty, a couple years old. Samsung did not replace it, they refunded the purchase price.
We bought the refrigerator new in October, 2011 and it failed in August, 2015.
@@klausbartels5077 how exactly did you go about submitting a warranty replacement request? My Samsung refrigerator ceiling freezer temp sensor just ripped out, same issue. Thanks for any advice.
11/19/2017 I have a 1 yr old RF260BEAESG/AA refrigerator looks exactly like yours except color. I woke this morning to my coffee being cool, juice thawed as well as icepacks. Porkchops and chicken so far so good. The temp cover is in same place and untouched. The frozen juice' light frost is melted ontop of can. I played with freezer and set it on -8 with Power Freeze button active. But freezer will only cool to 8° or 10° . The water drops have re-frozen though. It's Sunday, four days until Thanksgiving and their ETA is the 28th.
I have the same type but the problem is with the temperature, first the freezer went out and then the refrigerator came after
How do you pop that little cover off?
Just squeeze the middle of the plastic cover together then pull the cover down.
How do you know if the sensors broke??
i had the same thing happen to my fridge...ripped the red wires right out of the connecter . im tryin to figure out a way to reconnect tiny red wires to plastic adapter
The Samsung tech told me it was not repairable. It is a very poor design as normal use of the refrigerator can cause a cheap part to fail causing the unit to not cool and requiring a total refrigerator replacement.
Both red and black wires ripped out of the adapter. I cut the wires on the yellow side, stripped all four wires and used wire connectors from a trailer...don’t know if it matters which yellow goes to red or black. Either I got lucky or it doesn’t matter
@@danuksc4684 I did pretty much the same thing, and it seems to have worked. I just did the ole strip, twist, and electrical tape. So glad I found this video and comment.
@@danuksc4684 how much wire is in the roof of the freezer where the sensor and cage is?. mind broke off with the connector clips
Also put a title on the youtube page what model and type the refrigerator is
I can't find a record of the model number, but this problem applies to all Samsung refrigerators that have a protruding temperature sensor on the roof of the bottom freezer drawer compartment. Many bottom freezer models that I saw for sale in 2015 still had this same defective design as my 2011 model.
Post this video on facebook.com/SamsungUS