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Any-one joined because its a task in Coursera Business english course😁

My understanding of it is not that you’ll understand the exact words they’re going to say through body language or tone BUT what the person is truly thinking / feeling based on body language and tone. So I could say with my 7% words “oh wow, your dress is so pretty” compliment right? But if my arms are crossed and I am monotone am I being sincere? Did I mean it? Let’s say my body language is light, I am relaxed and smiling as well as my tone being more light and uplifted this could display I am being more sincere in what I am saying. To see if all 3 align and match with the words that are actually coming out of someone’s mouth. This has always been how I’ve taken this. Another example I’m stood with a frown, my arms are crossed and I’m huffing and puffing but the words I say in a flat tone are “I’m fine, nothing is wrong” it shows that the words are not true because the body language and tone to not align and match.

many thanks. my team is on a mission to make sure people stop spreading false facts.

Excellent and so true.

Creative video but rather disproves the message. This video attempts to convince by using tone of voice cadence and inflections and visual gimmicks (body language) which are more attention grabbing than the words being said. If words are really more important then a simple text message on a plain background would suffice.

This is so crucial in understanding childhood misconceptions and fears (that we were unloved/unliked) if the words weren’t understood or meaning gleaned, it was the physical demonstration we read!

Very likeable, understandable, and efficient presentation. Many thanks 💪🏻🙏🏻😊. I hope you have a wonderful weekend and Happy Easter 🐣🐇👌

We all know someone who had a horrible tone and almost no physical gestures. But 7% made him one of the greatest scientists. Stephen Hawking.

This video is an insult to the deaf (who can understand the message through visual stimuli without actual words and tone of voice using PROPER sign language and not through some monkeyed actions) and the blind (who can understand the message through hearing the actual words and tone of voice without visual stimuli and NOT through some incomprehensible sounds). You should properly represent Mehrabian's works by going back to the original papers.

Thank you for your video. It does a great job of showing how these ideas have been twisted from their original meaning. But when we do use the misunderstanding of Mehrabian's ideas, that misunderstanding is quite useful when it comes to messaging in relationships. A teen and a parent, for example, messaging about a great many things can have a lot of misunderstandings that would not happen with in person communication. This is also true of romantic relationships.. Text messaging in significant relationships needs to be done with a great deal of care. But this is even true of business messaging. Emails have caused a great deal of unncessary havoc in corporations where I have worked for this reason. While your video does point out the absurdity of words carrying on ly 7% of the meaning, it doesn't pay **enough** respect the place that these ideas have in more intimate relationships.

0:10 The Mehrabian Theory was on interpretation not on understanding of what was said. Had Fred used the exact same words to different audiences and varied his body language and tone of voice, his message would have been interpreted differently by the audiences, even if the words of the spoken language were exactly the same. We could be reading the exact same words on a screen of a text message and understand them all but interpret or translate the message differently based on a lack of visual cues and tone of voice. So yes, words take centre stage in helping us understand what was said, but body language and tone of voice take centre stage in helping us interpret the message, including what was not said.

This is manipulation, not clarification. 1) Grouping Mehrabian believers with flat earthers is a well known medieval debating technique ; 2) Seperating tone, expression and words for 100% is no common situation and hence a false experiment and 3) "If you prepare words and content properly the message gets across just fine". Well, yes, for those who use tone and expression well, but not for those who do not. Seen the positive response to this nice looking and sounding nonsensical video, it is solid proof of the necessary congruence of tone, expression and words. If you had believed yourself, you would have used a boring person in a worn spencer. And you didn't.

Nice, short and to the point. Thank you. :) who did the voices? Male and female.

I’m sorry but this video is pretty pointless. Reductionism never helps and turns the Mehrabian study into a CBEEBIES idea. Everything is contextual after all

Of course words matter. And thanks for the reminder. I find the video a bit reductionist and binary though. It’s not either/or. And, yes of course, if I’m giving instructions to someone on how to tie their shoelace, the words are front and centre. However, much of the time (at work, at home) we’re talking exactly about attitudes and feelings, in between discussing projects and plans and instructions. And it’s this “goo” that binds human interaction and understanding together where all 3 elements (words, para-verbal and non-verbal) all play a vital role. Ignore the latter 2 at our peril BTW this is exactly what’s going on in email and social media communication. Lots of words, much of which are subject to erroneous interpretations by the readers simply because they’re missing the para-verbal and non-verbal.

I read song lyrics … not that interesting. But when they are put to music and sung … they sound great. Strawberry fields forever …

I’ve tried to tell Billy Connolly jokes .. but it doesn’t work because I just read them out !

I think he doesn't mean it literally the way youve explained. Ofcourse words matter the most but what he is implying is that the pattern of delivery makes a huge difference. You may not agree with a loud & an obnoxious speaker but you may wholeheartedly agree to someone who has a pleasant body language & tone

Love this

Plain false interpretation of Dr. Mehrabian's study. He does NOT claim 7% of what we understand comes from the words we use. He claims that when you speak, the power to memorize the global meaning comes from words up to 7%, which is a TOTAL other thing.

This statement is simply not true and misrepresents the Albert Mehrabian study in my view! ‘It’s just not true that delivery can make or break a presentation - if you prepare the words and the content of your presentation properly you'll get your message across just fine... The narrator is missing in this statement above that in the Mehrabian experiment where there was incongruence with how words were spoken that the college students believed the non-verbal "silent message" and not the words. Delivery and congruence between the body language and the tone of voice actually do matter. In the above I've cut off the last part which is nonsensical advice for most professionals where the narrator says something like ..."but if you just concentrate on your performance at the expense of content...." you "may fall flat on your face." Who doesn't focus on content?

Excellent, compelling presentation based upon logic, reason, and facts sourced from their originator himself, Albert Mehrabian. Anyone committed to promoting effective communication would benefit from seeing this concise, easily understandable video. Thank you so much for this work!

Love it! Thank you! That is so refreshing to hear, and the demonstration was so effective.

Body tone, words and body language are really important while communication

Not face expression! He's studies are about body language! So wrong vídeo!

Thanks for bringing the science behind the statement to light - I think it is critical to understand this before touting his numbers. (which is what - to my utter chagrin - I have been doing) At the same time, it /sounds/ like you're debunking the message that stands behind Mehrabian's work: if we DON'T have the visual or vocal cues to what is being verbalised, we are likely to miss as much as 38%, 55% or 93% of the message that is being sent. Building it up from the visual through the vocal to the verbal may be misleading. I'm curious how it would sound turning it around? What is we start with the words (maybe we use some more ambiguous words) and then add vocal and visual cues that could potentially change the meaning in those words dramatically. I love, for example, to use the statement "I didn't steal that ice-cream" and ask listeners what different messages are conveyed if the emphasis is placed on each word in turn - it's five completely different implications! Yes the words are key to our communication (and are what has made social interaction and evolution possible!) but to say they are all there is is a far cry from reality. I am taking away a new perspective to Mehrabian's work, and will couch my use of the research in revised terms thanks to your video. At the same time, I will continue to coach and train leaders that verbal communication alone (without the social and neuropsychological necessities of tone of voice and visual interaction) is rarely sufficient and more often than not fraught with danger, and that the significance, impact and power of voice and vision are not to be underestimated.

When our buddy so called Fred talked with his 7% he didn't shrug his shoulders, smh

I literally laughed out loud.... "its just not true that delivery can make or break a presentation." Utter wank.

You totally misunderstand this concept. The person who trained you is not so smart!!!

Think in Pictures 🌆

I jumped with the sound of the balloon' deflating LOL

Another misunderstanding of Alfred's theory. Only 7% of EMOTIONAL meaning is conveyed through words.

superb thank you

? You used a lot of images to make your wordy point. Few people can read the emotions of a 2d line drawing. If you have great content and make a room of people read from a board you will loose a large percentages of them from engaging. (Tis true he was misquoted tho so ta for that)

A lot of comments seem to think this is disagreeing with Mehrabian's research....in fact it is clarifying his research. Mehrabian himself says the following when asked if the statistics reflect his findings: "Absolutely not and whenever I hear that misquote or misrepresentation of my findings I cringe because it should be so obvious to anybody who would use any amount of common sense that that's not the correct statement." - Don't believe me? Check out this link www.bbc.co.uk/radio/player/b00lyvz9 - after 23 minutes through the recording, is an interview by the BBC with Professor Mehrabian himself who talks about how his research is commonly misquoted and his thoughts about that.

Ironically this video used nonverbal communication to get 765 likes till 30-May-2019.

So how am i able to understand you without looking at your face?

Indeed! couldn't agree more. for people who work in a project ,especially with team work, we must pay attention on the spoken words, because it will resulting in 2 total different outcomes.

Bu

Solution focused therapy

nice

Good message! I agree!

Islam can be relied upon to turn solutions into problems.

I believe that problems are opportunity for growth, but this video is a load of rubbish

I suspect you haven't read his paper properly

Sadly, way too many people still actually think Albert Mehrabian said something other than what he actually said.

What a brilliant video!

One of the best examples of an explanation based on a false assumption. In other words: if you want to quote someone, quote correctly. It's funny because most of NLP trainers in the Netherlands are making the same false assumptions. I hear it over and over again. This only proves to me that sometimes creativity doesn't work at all ;-)

Wow, I am late eight years, to watch this! Anyway, the word "busting" is too strong a word for titling the video. A more proper word, a more decent one, is "putting into context."

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