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Microsoft CommUnity Connection
United States
เข้าร่วมเมื่อ 20 ก.ย. 2023
This channel was created to show features and capabilities of Microsoft Teams Phone. We will walk through upcoming capabilities, how features work and give best practices when implementing Teams Phone. Thank you for subscribing and being part of this CommUnity.
Microsoft CommUnity Connection October 2024 - Microsoft Teams Rooms Overview
Matt Slomka - Sr Technical Program Manager
Teams Phone CommUnity Connection - Phone-alloween! 👻😱 Teams Room Overview
As part of your Teams Phone migration, you may also need to consider moving your Teams Rooms. Join us for this Phone-alloween event as we have Matt Slomka from Teams Engineering talk through what you need to consider when moving to Teams Rooms.
Agenda:
- Overview of Teams Rooms
- Which OS ? Android vs Windows
- Deployment guidance when considering which version
- Features when considering a Room system
- Roadmap features
- Q&A
Teams Phone CommUnity Connection - Phone-alloween! 👻😱 Teams Room Overview
As part of your Teams Phone migration, you may also need to consider moving your Teams Rooms. Join us for this Phone-alloween event as we have Matt Slomka from Teams Engineering talk through what you need to consider when moving to Teams Rooms.
Agenda:
- Overview of Teams Rooms
- Which OS ? Android vs Windows
- Deployment guidance when considering which version
- Features when considering a Room system
- Roadmap features
- Q&A
มุมมอง: 131
วีดีโอ
Microsoft CommUnity Connection September 2024 - Teams Phone SIP Gateway
มุมมอง 146หลายเดือนก่อน
Chandranshu Singh - Senior Product Manager and Danny Levine - Principal Product Manager This session we will discuss SIP Gateway feature set, planning roadmap and answer questions.
Teams Phone Summit - Get Ready for AOSP!
มุมมอง 1.2K2 หลายเดือนก่อน
Matt Slomka - Sr Technical Program Manager Matt will delve into the recent changes affecting how your Android-based Teams devices operate within Intune. This session is particularly valuable for organizations that have deployed Teams Phone or Teams Rooms on Android devices. You’ll gain insights into the new functionalities, understand the implications for device management, and learn best pract...
Microsoft CommUnity Connection Aug 2024 - Microsoft Teams Voice Overview
มุมมอง 1482 หลายเดือนก่อน
August's Microsoft CommUnity Connection session as Dave Jennings from our Microsoft Teams Engineer group will walk through what is Teams Phone and what you need to think about when moving to this platform. This will be a great session no matter where you are in your Teams Phone journey!
Microsoft CommUnity Connection July 2024 - Teams Phone Ask Me Anything
มุมมอง 793 หลายเดือนก่อน
Bryan Nyce & Bob Wille - Teams Principal Technical PM Do you have a burning question you'd love to ask Teams Engineering? Gather your questions and prepare yourself for the epic event of the summer! This a great opportunity to ask questions about best practices, new features and future roadmap items!
Microsoft CommUnity Connection June 2024 - Teams Phone Customer Panel
มุมมอง 1334 หลายเดือนก่อน
Join us for an engaging and informative Teams Phone customer panel discussion! We’ll be asking tough questions around deployment challenges, impact, persona’s, lessons learned and much, much more when deploying Microsoft Teams Phone in their environments. During this session we will walk through how three Teams Phone customers progressed from discovery to fully deployed!
Microsoft CommUnity Connection May 2024 - Queues App
มุมมอง 5525 หลายเดือนก่อน
Stella Lin - Principal Product Manager Casandra Marrero - Sr Product Marketing Manager Join us to discover the latest innovation in Teams - Queues app for Microsoft Teams. This new capability is designed to enhance your team's customer engagement capabilities by providing a collaborative call handling solution. With the Queues app, team members can efficiently manage customer calls, while team ...
Microsoft CommUnity Connection April 2024 - Teams Phone Mobile
มุมมอง 1596 หลายเดือนก่อน
Daniela Chocron - Sr Product Marketing Manager Obaid Shah - Principal Product Manager -Overview of Teams Phone Mobile -What are common use cases for Teams Phone Mobile? -Teams Phone Mobile feature overview -How to get started with Teams Phone Mobile
Teams Phone Summit - Shared Calling
มุมมอง 1.2K6 หลายเดือนก่อน
Matt Edlhuber (Converged Communications CSM) In this session, Matt will work through Teams Phone Shared Calling value proposition, features and how to enable.
Microsoft CommUnity Connection March 2024 - Dynamic Emergency Calling
มุมมอง 2567 หลายเดือนก่อน
Jeremy Beal - Microsoft FastTrack Architect General Emergency Calling Considerations •What is Dynamic Emergency Calling? •Federal - Kari’s Law and Ray Baum’s Act •State and Local •Country (outside of U.S.) Dynamic Emergency Calling in Microsoft Teams •Location Awareness •Emergency Addresses and Places •Network Topology and Identifiers •Teams Policies •PIDF-LO •Security Desk Notification •Client...
Teams Phone Summit - Teams Phone Devices for your Organization
มุมมอง 2687 หลายเดือนก่อน
Vinay Jagannatha Rao (Sr Product Manager with Teams Engineering) A key component of any Teams Phone deployment includes devices. Understanding calling features and capabilities that are available on native Teams devices will help to select the right device and ensure a successful deployment. During this session you will have an opportunity to learn more about: - How you can use Teams phone devi...
Teams Phone Summit - Exploring AI Innovation in Teams Phone with Copilot and Teams Premium
มุมมอง 2577 หลายเดือนก่อน
Matt Sims (Converged Communications CSM), Lisa Rockenbach (Converged Communications CSM) Generative AI technologies are unlocking new ways for people to communicate more effectively and efficiently. This session will explore Copilot for Teams Phone and Teams Premium capabilities and how forward-thinking organizations can leverage them to increase employee productivity and reduce costs. We'll co...
Teams Phone Summit - Using Intune when Deploying Teams Phone Devices
มุมมอง 1.3K7 หลายเดือนก่อน
Traci Herr (Sr Support Escalation Engineer) Deploying Teams Phone devices can be a huge undertaking for some organizations. Having centralized management, enhanced security, streamline deployment, and licensing management all need to be considered. During this session we will look at how Intune can be used to help streamline deployment. In this presentation we will go over: - How to use Intune ...
Teams Phone Summit - Teams Phone Roadmap
มุมมอง 8807 หลายเดือนก่อน
Dave Jennings (Principal Technical PM Teams Engineering) Over the last couple of years, Microsoft Teams Phone has seen many new features and updates helping to make Teams Phone one of the UCaaS leaders in the 2023 Gartner Magic Quadrant report. Listen in as Dave Jennings walks through the latest innovations for Teams Phone. Dave will focus on: - Recently released Teams Phone capabilities - Feat...
Teams Phone Summit - Adoption Change Management with Teams Phone Deployment
มุมมอง 2747 หลายเดือนก่อน
Lisa Rockenbach (Converged Communications CSM) and Jeff Baart (Converged Communications CSM) Adoption change management plays a crucial role in ensuring successful adoption and utilization of this powerful communication platform. Whether you’re transitioning from an existing voice solution or implementing Teams Phone from scratch, understanding how to navigate organizational change is essential...
Teams Phone Summit - Teams Reporting and Analytics
มุมมอง 4727 หลายเดือนก่อน
Teams Phone Summit - Teams Reporting and Analytics
Microsoft CommUnity Connection February 2024 - Teams Phone Call Queues and Auto Attendants
มุมมอง 1188 หลายเดือนก่อน
Microsoft CommUnity Connection February 2024 - Teams Phone Call Queues and Auto Attendants
Microsoft CommUnity Connection January 2024 - Delegation and Executive Admin Call Controls
มุมมอง 1019 หลายเดือนก่อน
Microsoft CommUnity Connection January 2024 - Delegation and Executive Admin Call Controls
Microsoft CommUnity Connection December 2023 - Shared Calling Holiday Bonanza
มุมมอง 11610 หลายเดือนก่อน
Microsoft CommUnity Connection December 2023 - Shared Calling Holiday Bonanza
Continue Teams Journey with Teams Phone - Emergency Calling
มุมมอง 15110 หลายเดือนก่อน
Continue Teams Journey with Teams Phone - Emergency Calling
Continue Teams Journey with Teams Phone - Teams Phone Roadmap
มุมมอง 7210 หลายเดือนก่อน
Continue Teams Journey with Teams Phone - Teams Phone Roadmap
Continue Teams Journey with Teams Phone - Teams Phone Devices
มุมมอง 5310 หลายเดือนก่อน
Continue Teams Journey with Teams Phone - Teams Phone Devices
Continue Teams Journey with Teams Phone - Voice Scenarios Overview
มุมมอง 7810 หลายเดือนก่อน
Continue Teams Journey with Teams Phone - Voice Scenarios Overview
Continue Teams Journey with Teams Phone - Auto Attendant and Call Queues
มุมมอง 25410 หลายเดือนก่อน
Continue Teams Journey with Teams Phone - Auto Attendant and Call Queues
Microsoft CommUnity Connection November 2023 - Ignite 2023 Recap
มุมมอง 5611 หลายเดือนก่อน
Microsoft CommUnity Connection November 2023 - Ignite 2023 Recap
Microsoft CommUnity Connection - October 2023 Snackable session
มุมมอง 85ปีที่แล้ว
Microsoft CommUnity Connection - October 2023 Snackable session
i think its amusing he doesnt use the TAC to do alot of this...
Many times, we like to show you can do it both ways as Matt did during this session. Also understand that originally Shared Calling was PowerShell only with Teams Admin Center capability coming later on.
@@TeamsPhoneCommUnity the TAC is buggy and slow. Often times I have to refresh or load in incognito - this is proven by companies designing their own interface tapping into Graph .API. When will you improve this for paying customers or will we always have to seek a 3rd party solution to accommodate the problematic interface?
Hi. Is AOSP now the recommend method to enroll Android Microsoft Teams Rooms devices?
Once this has been deployed for that particular OEM, then yes. There will be a transition period. As Matt stated in the video, having the policy in place ahead of time will not cause any issues and will be automatic once the Teams app is updated on that device.
When will you do anything about the presence status impacting call queues ?
We briefly covered this during the session. It will be dependent upon what your use case is and if Presence-based routing works for your scenario. Don't forget if you choose this method you will need to ensure that Exception Handling is set up if no agents are opted in or signed in.
How do I get the powershell script that will check the conditional access that may be applied to our teams devices?
This channel could be a great resource if they would post links, scripts or content which they talk about in the videos.
Try using this post, which Traci was a contributor. ucmess.wordpress.com/2022/10/24/how-to-check-conditional-access-policies-and-compliance-policy-unsupported-settings-for-the-teams-android-devices/
Hello, can you confirm when the phone policies, and manage contact option will be available on the Teams Devices. ?
The ability to customize speed dials on line keys for non-touch phones is coming in October 2024 - www.microsoft.com/en-us/microsoft-365/roadmap?msockid=3d7e09f6898c699a26611bbe88a76809&filters=&searchterms=411577 Outside of that we do not have visibility as to when it will be available.
Hello. On my company we just need to use outbound calls. Can I use Shared calling? We will not have auto attendant, just a group of users who will call to users. Thanks
Hi Matt, Great uses cases and interesting feature. How can I use the Shared Calling option with SIP devices which are using the SIP Gateway? Right now I'm not able to do so, because the user needs a DID to be able to login. When having a user without a DID you'll get an error which says it's needed. Cheers, Jarno
Shared Calling with SIP devices is not supported but may be considered in the future. Today you must have a phone number.
Title is wrong.
Yes. I was expecting that mobile numbers offered under Teams Phone Mobile now supports call queue and auto attendant.
Thank you Oscar. Just updated the title.
Can the presentation (we need the links) be downloaded?
Unfortunately, we are not able to share this presentation.
It should be noted that for Canada, Jeremy's note at 12:42 about all calls going to a national centre for screening is applicable for a majority of services, such as Microsoft Calling Plans and general SIP services that do not have local site egress configured for 911 calls. If you set up IBLs at each of your sites and route 911 calls out the IBL (via VG) you will get to local PSAP instead of going through the national centre.
Thank you Ryan for adding that information about Canada.
Is it possible to get the presentation - it is perfect with the detail infos?
You can find all of the presentation information here: aka.ms/TeamsPhoneSummitReg
There were some follow up questions for after the meeting, can you share a link here to those and the answers?
We are still working on that information and will add them onto this page: aka.ms/TeamsPhonesSummitReg
The number of tabs open is upsetting, lol. Aside from that, great info! thank you!
Glad it was helpful!