วีดีโอ

@@2DaddyGaming you are in the minority of users lol As for the customer service thing, if you didn't have any problems and you say that "they were great" I don't believe for a second you had dealt with their customer service lmao they have a VERY bad reputation

@@Mxburchei I'm not sure what you're talking about, I literally never put my hands on the wheel when it calibrates

Ive been talking to the customer service via WhatsApp they seem very receptive. The number is on their website.

yeah its a chinese company, their laws surrounding this stuff makes it suck to buy from them. cause its a great wheel just EXTREMELY inconsistent if you're looking for an entry DD wheel i highly recommend the moza r3 or r5 they're pretty cheap and a very reliable brand. if you do go fanatek i would highly recommend you do extensive research on the specific wheel cause i heard they're very much a product by product basis for the quality lol

@@iMaCH I looked at the Moza too, but the Fanatek CSL DD bundle really looks like the best option. It's the same price as the R3 for a base comparable to the R5 (5nm), It's more upgradable (brake can be upgraded to load cell, the base can be upgraded to 8nm, and they have a TON of different wheels). Also they're the closest to Thrustmaster/Logitek in just working with everything. The only thing that worries me about them is their current financial situation, but I guess no matter what you do you're taking a chance in some capacity (shrug). Anyway I hope you get that problem sorted out. I'm shocked they didn't just offer to replace it since it started happening after just 1 month :(

nah found out its a usb connection issue, i have a temporary fix that consists of smacking it in the right spot. what im eventually gonna do is tear it apart and resolder it. also full power if very necessary if you the most detail, the damping is what really matters

@@iMaCH Hey mate. Is the problem is fixed now? I have 2nd hand mint condition deal and I am thinking to grab it.

@@mystdeisanto9647 nah problem super isn't fixed, I'm gonna have to resolder the USB connector for it to be fixed

@@iMaCH I've read a user that had similar problem, he turn off the hand protection features in the software and the problem is solved. Have u tried it?

have had this for 5 months now and no issues at all. the only issue is the shifter, be careful with it and dont use this wheel at full power, there is no need

it doesnt get very hot at all, ive pretty much concluded its an issue with the port on the the back of the wheel its self having some sort of seating issue on the PCB at this point i just have to actually take the thing apart and resolder and it should be fixed

nah i tried both of these things, im not having an on off thing. what it does is it decides "im gonna use all of my possible power to make the wheel spin at max speed in one direction until i decide to stop" and then after that the wheel works but has zones in it where it doesnt register steering and the wheel also feels like a rotary encoder. the only thing that fixes it for any extended period of time is slapping the front of it with my palm lol

I'm having problem with ramdom disconnect in my C5. I was using a powered USB hub, but now it only works in my motherboard isb connection. Tried different cables, but nothing seems to fix the problem. Sometimes the wheel stops working for a hole day, then it decides to work again. I'm using the wheel for 9 month.

@@VictorDykstra oh yeah these sorta things arent suppose to be used on hubs, can cause some major issues

ive unfortnuately tried this, im pretty sure its some form of hardware failure on the unit its self, cause if i palm slap it nice and hard in the center of the wheel it works perfectly for like 3 hours then start freaking out again lol

@@iMaCH did you try restarting your computer for the month you've had it? Sometimes software doesn't settle into the regular norm of operation when installing and updating the wheels software resulting in the disconnection

@@louismartin303 yeee ive had it for 3 months total now, since this video came out 2 months ago. ive tried just about everything under the sun, but ive found a decent balance where i can get it to work via brute force, once that stops working imma take it apart and resolder the USB connector and see if my guess is correct, i really do appreciate the suggestions tho cause this was driving me insane for quite a while haha

@@iMaCH ok in my experience any number higher than 50 with the "CF filter" is fine, but anything below is a risk of disconnecting like your problem, I turned up my thermal protection and hopefullly will get back with more feedback.

@@iMaCHMight be worth pulling apart to see if there is a bad solder joint that expands/ disconnects as the unit heats up?

What kind of headache? Can u explain? Im going to order today

@@tradingaddictttdid you?

@@DLiotine this and the moza R5 are about on par only difference is this one is 100$ less But sadly cammus just had bad QA

@@AryaScot no no the wheel has a VERY big problem, a problem that gets worse the more I use it

nope you cannot, i have done EVERY bit of research you possibly can on this thing. not only am i the only person to report this problem. not a single person knows the cause or even seems to understand what is happening. i have changed and played with every setting on the wheel. you cannot fix it in the settings.

no what you're seeing is the wheel base disappears after the problem occurs. ive tried several different USB cables in every USB port on my PC when this happens is when the wheel base disappears. so if its a usb issue its on the side of the hardware not the user

@@iMaCH yeah its a connection issue. I have had that too and some others as well. For each there was a different solution. Some say its related to energy supply, some say its the usb cable getting lose as the port isn't strong and some movements of the weel may already be enough to disconnect. I have just updated the firmware for both wheel and base and made sure the usb cable sits tight. After that haven't had any disconetions.

I forgot to mention, make sure there are no Logitech or fanatec or whatever drivers left on ur system.

except cammus is known to have terrible QA and treats their customers HORRIBLY. on top of that its EXTREMELY common for people cammus C5's to have major over heating issues. it may "just be a dud" but its a dud from a shit company that has alt accounts they make the harass people who talk poorly about the company or their products, basically refuse to do a return even within the two week period that they say they'll do a return in, and they dont have good QA so duds are CONSTANTLY getting sent out. theres no excuse for this on a $300+ product

@@iMaCHshut your fruity ass up

u have to ind the right setings to fix it

so the wheel doesn't have any problems its in the settings

@@AryaScot no the motor broke

Set the max lock in the software Fixed it for me

kevin is a pseudonym they use so kevin is like 9 dudes or something haha but yeah cammus is an absolute joke of a company

sadly their support is genuinely useless, i plan to do an update to this as i have a BUNCH of footage of the problem in action and a bunch of stuff about their support in general. for me the problem only appeared after i had it for a month and logged around 140 hours between all the games i was playing with it

Hasnt happened in AC or BeamNG but it seems to only be an issue when Im driving stuff like F4 with really strong FFB , I'm sure it would happen in BeamNG if I had a longer play session since it's pretty strong generally

@@iMaCH oh, so you think it's an overheating issue? I didn't have a lot of confidence in the little add-on fan that comes with the kit. I'd be interested if you can replicate the issue in those games, and if it acts the same (I can't solve your problem, I'd just like to be able to inform people of potential issues)

@@fillman86 seems pretty likely, it's kind of egregious how fast it happens in stuff like F4 tho if it is, I haven't finished a single F4 race without it happening I'll have to try a longer beamNG session to see if it happens on beamNG

@@iMaCH it sounds hardware, but I want to know if it could also be bad software/firmware

@@fillman86 its certainly possible, it does lock up in a way that it does feel like it could be a stutter in the firmware/software because it will start feeling like a giant rotary encoder. when its done doing that it ends up VIOLENTLY spinning in one direction as if its catching up to match the value it thinks that it should be at. which could probably be caused by overheating if it just made the motor controller parse the data passed to it too slow. thats assuming its using some sort of micro controller considering it has a dash, weighs quite alot, and im sure its MUCH easier to have data being passed both ways with one.

Having a lot of things = dirty?

yeah the current culprit we're thinking is it might be an overheating problem, so just try to keep it as cool as possible and you should be fine. and if it does happen my solution so far when its happening is to turn it on and off a bunch or let it sit for like 10 mins. i hope you dont have the problem tho, cause its an incredible wheel aside from this one issue

as a secondary note if you're driving a vehicle with very strong FFB or something without power steering turning the strength down to around 7.5 - 9.5 (in iRacing) depending on how strong the car is lowers the chances of it happening alot

@@iMaCH does sound like a heat issue. what happens if you raise the heat threshold in the software?

yes so the fan thing is the first thing i tried, the next one is gonna be pointing my portable AC directly at it while i do an some laps around the nordschleife in the FIA F4 since that seems to be the place that it happens fastest due to no power steering

@@iMaCH there's also an overheat protection setting that's in the software that you could essentially turn off. I'll go and try some F4 on Nords and see if I can get the same problem...

@@MySimRacer oh interesting I didn't know it could be disabled, seems kinda sketch tho could be really easy to break the motor

@@iMaCH next time it happens switch to the cammus software and you can see the temp of the base in operation, but TBH I would not expect this behaviour from overheating, normally bases that overheat just reduce output power, they dont just intermittently respond, this seems more like a broken cable / port or something...

LMAO having a lot of things = dirty now apparently... And the nails are long because I play classical guitar. Get a life you waste of space, at least I'm doing something with my life unlike your worthless self

i max it out in the cammus software, and i make sure to not max out in iRacing or AC (its never happened in AC but thats because most of the cars have power steering) if you would be willing it would be interesting to see your settings to see if they would fix my issue

the only game ive had clipping issues in thus far was in BeamNG, its certainly possible. ive noticed it primarily happens on vehicles without power steering things like Truck rallycross, main line formula cars (F4, F3, F2, F1), etc. aswell as it does seem random when it happens, cause it doesnt only happen while turning or driving ill play around with lower values in iRacing to see if it still happens on the more intense vehicles. havent had it happen on Asetto Corsa yet, however all the cars i use there have power steering

try typing real words

i really appreciate this reply, alot of detail! i very much agree with a vast portion of this, the only thing i properly disagree with is their handling of customer support. i sent them an email with the issue described, and a link to the video so they could see the problem, and they basically just accused me of not setting it up correctly and sending me tutorials i have already watched lol as well as saying "you cant turn the wheel beyond its range" which i just wasnt doing haha i definitely intend to get a higher quality wheel, but this was the only seemingly worth while one within budget, especially since i really didnt like how belt driven and gear driven wheels felt. and all of the reviews of this wheel were very good, the issue ive had is the only one ive actually seen reported on which i find super interesting. i can only hope that they decide to make their customer support less terrible in the mean time i will likely be saving up for a simcube as for asetto corsa, i have noticed that its less likely to happen over on AC but that is primarily because it only happens (to me) on cars that dont have power steering, so everything i use AC for is very gentle to drive.

@@iMaCH and that's how to react to a problem with your wheel. Unfortunately your clickbait video title is screaming out to everyone to NOT to buy this wheel. Raging and ragging a product you bought with your money does NOT mean everyone else should not go for it. It's not your money. Keep in mind most if not all wheels are built in China anyway. This company should force other company's and their overly expensive wheels to have a good, hard rethink about ripping off the Joe Public so that's one good thing about this wheel. I have a different wheel to and I'm sorry you got stuck with a lemon I feel your frustration especially with Cammus support. We all get shafted once we've been around long enough and it's happened to me too but I don't go making videos to tell people to stop buying Toyotas. PS Always use direct motherboard usb connections for ALL sim wheel connections . . . just sayin'.

@@jed2055 are you stupid? Nothing about this is clickbait dumb fuck. I tell you why you shouldn't buy it. Do even 10 seconds of research and you'll find people have nothing but problems with the dog shit company that is cammus. This problem I'm having also turns out to be a common one. So tell me again how this is click bait dumb fuck

let me know if you have found a fix, i have the same issue

I was having serious problem with my wheel! Jittering, disconnecting, shutting off. I was advised to go to the software and set maximum rotation at each end of the lock. I thought that was ridiculous but since doing that, there wheel has worked for 7 months no hiccups

@@JasonGosford what setting is that? Is that different from changing the rotation amount? I usually have it set at 900 or 1080 but I've changed it a ton so idk if that's it if we're thinking of the same setting. Glad your is working tho ^-^ it's an excellent wheel when it's not being problematic

it does have hands off protection, but i disabled that a while ago

yeah likely got a dud, but is worth bringing to light since cammus doesnt seem to care that it was a dud after less than a month

i think for most people it will likely last, definitely worth the price, but so far cammus has only blamed me for "incorrect setup" despite having watched a ton of tutorials and having been using it everyday for at absolute minimum 4 hours at maximum 9 hours a day

@@iMaCH that sounds like not worth the price lol.

@@valdimer11 i agree haha its an incredible product with too much potential loss

I did and so far the only reply I got was "you can't move it out of range" despite it being centered 😂

@@iMaCH that's the issue with cammus. They suck with support and don't care.

Yeah that's true, but a month is pretty egregious imo especially when their support replies to me with "the wheel can't go out of range" and some links to set up tutorials loool

The issue is they know about these issues and still sends out the wheels

It's certainly possible, but it happening in a month makes me feel like its not too unlikely to happen to others

@@iMaCH yeah that's a decent point. After your video I watched a few others that raised quality assurance concerns too. Definitely glad I watched.

Love mine he definitely got a lemon

the ods are hes telling lies! straight up

Mine is working for the past seven months no issues. I had major problems at the start which was resolved in software. Also the notch on the pedals that holds the magnet were loose. I had to drill in and fill with glue. I can understand people going for moza. It caused me a lot of hassle but it’s working since then. Also the left paddle broke off. In the process of fixing that😂