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Please take a detailed fault video and send it to our after-sales email address with your order number. Someone will help you analyze the cause of the fault and give you a solution.

I purchased and set it up but I’m having issues understanding the app

Enter interval mode, set the first start time, then set the interval to 1 hour and the spray time to 15 seconds. After the misting system is started for the first time, it will start in a cycle according to the set program.

Use pure water or RO machine filtered water. Do not add chemicals to the water to avoid corrosion of the water pump.

Long-term water shortage operation will risk burning the pump, so it is recommended to add water in time. If you have purchased a new touch-sensitive upgraded version of reptile mister, don’t worry, because the new model has a water shortage protection function. When the host detects water shortage, it will only run for 5 seconds and then automatically stop, thereby protecting the water pump and extending its service life.

Long-term water shortage operation will risk burning the pump, so it is recommended to add water in time. If you have purchased a new touch-sensitive upgraded version of reptile mister, don’t worry, because the new model has a water shortage protection function. When the host detects water shortage, it will only run for 5 seconds and then automatically stop, thereby protecting the water pump and extending its service life.

The small water pump is inside the main unit. If you encounter problems using this automatic misting system, you can contact our after-sales customer service, or consult @The-Microverse's channel.

A Type-c power cord and a 5V2A USB plug are required to power the reptile misting system. The advantage of this device is that it can remotely control device timing/startup/shutdown. Note: This device only works with 2.4G wireless network to connect to APP.

You can log in to TK to contact the video author @forestinabox for consultation

I spray regularly every day. However, the specific spraying time and frequency need to be considered based on the plants you grow, the growth status of the plants, and the number of sprinkler heads used. Sorry, I can't provide more precise advice.

Please contact our after-sales customer service via email and provide the Amazon order number and product failure video to obtain warranty.

You should have purchased the upgraded version, which is expandable up to 10 nozzles. The upgraded pump is a bit more powerful than the previous one, so the power adapter interfaces with the pump that.

You can set it to spray 15 seconds every hour, but to do that only between 10am and 10pm you'll have to plug it into a timer to turn the unit off at 10pm and on again at 10am. The mister will spray for 15 seconds as soon as it is turned on, and then again every hour until it is switched off at 10pm.

I now it is a bit late you can use tap water(treated)? Or i need to use distiled water?​@@crocdoc2

Hello, this fixture is not released to our Ycxydr brand flagship store for the time being. It is still under planning.

@@ycxydr thx

Sorry, I don't recommend that. As far as I know, the detection position of the humidity sensor is limited, and the humidity detected by the detection probe may not necessarily represent the humidity of the entire breeding box. Please proceed with caution! ! !

If you do not intend to connect to WIFI use, you can only turn it on and off manually through the touch button on the machine panel. I do not recommend this, and recommend you a version that does not require WiFi connection: www.amazon.com/dp/B0BXL3D6CX

Losing WiFi connection will continue to work according to the timing program set by the machine.

Automatic spraying time can be set.

There are interval mode and custom mode available to set the timing.

@@ycxydr so if I wanted it to spray once a day at 7 A.M everyday, I could easily set it to do that?

@@Cobra-527-03 Yes, very simple. Use the interval mode, set the start time to 7am, set the time you need to spray, then set the interval to 24 hours and you're done.

Timer setting is quite simple, if there is no very special needs, 24 hours in accordance with the program set by the machine cycle start enough to use.

Chameleons, frogs, turtles, snakes, etc.

Please visit our Amazon US Store sales link: www.amazon.com/dp/B0BQB18P6M

Yes, this WiFi version of the reptile mister works with less noise than the previous model, and it comes with 2 nozzles. We have additional nozzles sold separately.

Which app are you using. Mine won't connect to the app the instructions say to

Please disassemble the machine and check whether the wiring inside the machine is loose. If removing the power cord 2 of the pump and reconnecting it does not solve your problem, please provide us with your order number, confirm that you bought it from our store, and we will mail you a machine for free.

I saw the product review you left and it looks like you've tried it the way I said. Please send your detailed delivery address to my mailbox and I will mail you a machine as soon as possible. ycxydr@gmail.com