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Hey there :) If you use Outlook on the web, we explain at 1.25 that the right click and edit as HTML method no longer works so we show you a workaround 🙂 Or if you use the Outlook desktop app on Mac, it's even easier, watch from 2:33 . OR if you don't want to bother with code anymore and just make it simple, give Publicate free 14-day trial a go from app.publicate.it/signup (no card details required) and chat with us if you have any questions We also have a new 3 min demo of our brand new version which you’ll find here th-cam.com/video/oYGnLfm-z5A/w-d-xo.html . See you soon in the app!

Great to hear this, Terry! You're welcome to start your free-14 day trial here: app.publicate.it/signup (no card details required) and chat with us if you have any questions 🙂 We also have a new 3 min demo you'll find here th-cam.com/video/oYGnLfm-z5A/w-d-xo.html . See you soon in the app!

Hey there :) Well, we can't help troubleshoot your code but let's just say you wouldn't have those issues if you were using Publicate 😉 It's very easy to recreate what you set up in code through the drag-and-drop editor. Ig you want to give it a go, you to start your free-14 day trial here: app.publicate.it/signup (no card details required) and chat with us if you have any questions 🙂 We also have a new 3 min demo you'll find here th-cam.com/video/oYGnLfm-z5A/w-d-xo.html . See you soon in the app!

🙂This video is actually an older one and since then we have a new version which you can see a mini demo for here: th-cam.com/video/oYGnLfm-z5A/w-d-xo.html 🎉We also have a chat available during the free trial so if you have any questions then, feel free to reach out, we're happy to help 🙌

Thanks for your positive feedback. It depends on which method you use. You won't need to if you use Publicate but if you got your HTML code from a third party such as DesignModo, you might need to host images so if don't use Publicate and use another service, best to check with them :)

Hi there, if you've used the code provided by Publicate using the free 14-day trial, we'll be happy to help, just reach out via the in-app chat :) Also, if you use Outlook or Gmail, we recommend using our Add-in or extensions.

Hi there, if you've used the code provided by Publicate using the free 14-day trial, we'll be happy to help, just reach out via the in-app chat :)

🙌 You're welcome 😊

Hi Ali, sorry to hear that. Please contact our support via the in-app chat and add your newsletter Share link from the 'Share' button so they can troubleshoot. Thank you,

Hi there, It sounds like you want the PDF to show as the body of the newsletter but Publicate is not a tool to convert another type of document into an HTML email . That said, we created the Editor to be super easy to use. This video tutorial (th-cam.com/video/Uv7EfEISx0M/w-d-xo.html) will give you an idea of how fast it is to create in our editor. You're welcome to start your free14-day trial from this page app.publicate.it/signup and see how you get on 🙂

@@Publicate-Email-Builder I’m really looking for a platform I can send marketing emails. So e.g if you buy clothes and from a particular store then they send you an email with a promo code etc. I bought a template off Etsy but it’s linked to Canva

Thanks so much for flagging this, Finn. I've updated both links in the comments and here they are as well: Try Publicate free for 14 days :app.publicate.it/signup and to use our add-in check this page: help.publicate.it/en/articles/8171621-new-editor-sending-newsletter-via-outlook. If you have any questions, just let us know in chat once you're logged in 😊

So great to hear, it was helpful, Julia 😊 Have a great week!

Thanks for your feedback, it's great to hear it was helpful :)

Thanks so much for your feedback, Carlos! We're so happy you found it helpful 😊

Hey there, Actually Outlook is well known for impacting code and creating discrepancies, not to mention, the Outlook Web version and the Desktop version don't always support the same features (for example the Dekstop version doesn't support round edges or background images) so it's unfortunately not surprising that you had that experience. Publicate offers solutions though: our Outlook integrations were created specifically to protect your newsletter code and make sure that Outlook doesn't impact it. If you'd like to give it a go and see the results for yourself, you're welcome to start a free 14-day trial from app.publicate.it/signup (no cc is required and you'll have access to your account immediately). Plus with Publicate you'll get analytics too: Opens, Clicks, Clicks per Open, Newsletters shares, Content share and more audience insights 🎉😊

​@@Publicate-Email-Builder Newsletter analytics are really useful. It seems that outlook web is really difficult with code discrepancies, and in the overall it seems not so easy maintain the message formats as outlook evolves. Thanks for the tips and the 14-day trial.

@@APak-ko4rp You're very welcome 😊

Hi there, if you've sent your email using Publicate, please contact us on chat and we'll get this sorted asap 😊 (Our in-app chat is available in the bottom right corner if the editor (the little orange bubble) or from the Help section in the top right corner.)

Hi Sarah, it sounds like your animation doesn't happen in the Outlook desktop app and it does in the Desktop app. This wouldn't be a surprise since the Outlook desktop app is a little bit outdated compared to its online version. There are many things the desktop doesn't support such as background images, and round edges on buttons and unless Outlook decides to change this, there's no much you can do but hope people look at your email from Outlook on the web and/or other email providers that are also online and support more options.

Hi Nicole, did you create a newsletter template without Publicate and would like to import it into Outlook via the Publicate Outlook add-in or extension? Both allow to import newsletters created in Publicate only so if you created your template somewhere else, you can use either use the 'Paste' code method shown at 00:49 onward. Or you're welcome to start your free 14-day trial to Publicate (app.publicate.it/signup) which should allow you to recreate your template within minutes and then you can use our extension and/or add in :)

@@Publicate-Email-Builder thanks for the response! I have been able to create the template, can you guide on how to extract the html file? or even being able to copy because when i view the page source from the editor i am getting different source code not my html code

@@nicolekinda5992 Great to hear you've joined the free Publicate trial, Nicole 🎉 You can download the newsletter HTML by clicking the 'Publish' button in the top right corner when your newsletter is opened (see the last option 'Download HTML' on that window). That being said, since you send via Outlook, it's probably much easier to use our dedicated integrations you can access from the sane 'Publish' button, then click the Outlook icon. Also, we have an in-app chat that is always present in the bottom right corner (the little orange bubble) so feel free to reach out to the team there in the future 🙂

thanks @@Publicate-Email-Builder , though i still couldnt use a ready template, just dragged and dropped the modules

@@nicolekinda5992 Oh right you tried to use the free templates, I thought you meant a preexisting template you had created yourself. Tech found a bug with the 'use' button available on the free templates and fixed it so it will be fine once you refresh the page or log in again 🙂

😊 Thank you so much, Genia. Glad to hear it helps. If you have any questions after you've started your free 14-day trial (app.publicate.it/signup) feel free to reach out via the in-app chat 🙌

Hi Khalil, This works on Chrome so make sure to use the right browser. If you don't see the console as per the tutorial, you might want to check that the console didn't open in a new tab or window (it might do so depending on your browser settings). Additionally, if the shortcut doesn't seem to bring up anything, you need to check your keyboard settings especially if using a Bluetooth keyboard as the settings determine what the keys do. Alternatively, if you don't want to bother with these shortcuts and pasting HTML code, check out the Publicate method shown from 3 min39 in the video😉

😃🙌 That's what we like to hear! You're welcome, Hamza. Here's to a great 2024 filled with newsletter success! 🎉

🙌 Thanks for letting us know😃

Thank you so much. We're very happy to hear this is helpful 😊

Hi there, It is both really: if you watch the full tutorial you can see that we do show you how to embed HTML in Outlook at first and then offer Pubilcate as an alternative for people who don't want to bother with HTML code and all the extra steps (see from 3.18 the introduction to Publicate). It's completely free to try also for 14 days, no cc required so nothing to lose if you want to give it a go 🙂 (publicate.it/signup)

Hi there, Outlook stopped providing the 'Edit as Html' option, however, you can follow the instructions from 1min 27 using keyboard shortcuts cmd+option+J if you use a Mac (or ctrl + shift + J if you use on PC). This works on Chrome so make sure to use the right browser. If you don't see the console as per the tutorial, you might want to check that the console didn't open in a new tab or window (it might do so depending on your browser settings). Additionally, if the shortcut doesn't seem to bring up anything, you need to check your keyboard settings especially if using a Bluetooth keyboard as the settings determine what the keys do. Alternatively, if you don't want to bother with these shortcuts and pasting HTML code, check out the Publicate method shown from 3 min39 in the video😉

Hi there, Outlook stopped providing the 'Edit as Html' option, however, you can follow the instructions from 1min 27 using keyboard shortcuts cmd+option+J if you use a Mac (or ctrl + shift + J if you use on PC). This works on Chrome so make sure to use the right browser. If you don't see the console as per the tutorial, you might want to check that the console didn't open in a new tab or window (it might do so depending on your browser settings). Additionally, if the shortcut doesn't seem to bring up anything, you need to check your keyboard settings especially if using a Bluetooth keyboard as the settings determine what the keys do. Alternatively, if you don't want to bother with these shortcuts and pasting HTML code, check out the Publicate method shown from 3 min39 in the video😉

Thanks Paulo! Great to hear you've enjoyed this tutorial 😊

don't use app...use web version

Hi there :) The best thing to do if you have any issue/question after using Publicate is to reach out via the in-app chat and to send us your email newsletter Share link (you'll get it from the 'Share' button). Different email providers can sometimes impact the HTML code and we have designed specific add-ins and extensions for Outlook that can help you with that.

Thanks for letting us know Lia! It's really great to hear and exactly what we aim for 😃 Have an awesome day! - The Publicate team

Hi Yasmine, that sounds pretty odd. Are you saying that you sent a newsletter and your recipients received a blank page? If you've used the second method, feel free to reach out via Publicate in-app chat and we'll be happy to help you troubleshoot this 😊 Or if you got stuck using the 1st method, you can give Publicate a go via the Free 14-day trial. No card details is required and you'll have access to your dashboard within a minute 🙌 Just use this link anytime you'd like to start: publicate.it/signup

also insepct isnt a option anymore

@@LewDonley - That's right, Outlook removed this option unfortunately but there's a keyboard shortcut you can use instead 🎉 Once you've selected the word or emoticon you added to the email draft, if you're a PC user type Ctrl+shift+J OR if you're a Mac user Cmd + Option + J . This will open the Browser console and you'll need to go to the 'Elements' tab to replace the HTML code with your own and continue as per the video from 1min 56 🙂 Or if you don't want to bother with these shortcuts and code anymore, check out the alternative method using Publicate ( explained from 2.56 in this video) 👍

@@Publicate-Email-Builder Hi! whenever I press cmd + option + j, nothing happens. Is there another shortcut?

@@chynachanel Hi Chyna, this shortcut works in Chrome so you might need to switch the web browser you use. Also if you use a Bluetooth keyboard, make sure it's set up in the appropriate format otherwise the cmd and option key could be in places you don't expect. Or if you don't want to bother with these shortcuts and code anymore, check out the alternative method using Publicate ( explained from 2.56 in this video) 👍

Hi there :) if you meant to use the first method pasting HTML code, there's no shortcut available with Firefox and the current outlook options it seems. However, you can definitely use the second method using Publicate and the 'Publish' button option as shown here th-cam.com/video/B2B4ZJn4kWU/w-d-xo.html (the example is with Yahoo but this will work anywhere) .

Thanks so much for your positive feedback! Have a brilliant day 😃

Hi there 🙂 Once you've started your free 14-day trial from www.publicate.it, click the '?' icon in the top right corner and search ' sending via Outlook ' or paste the following URL in your browser: help.publicate.it/en/articles/4449485-sending-newsletters-via-outlook. Also, if you have any further questions, you'll be able to chat with us from the editor's in-app chat 🙌

@@Publicate-Email-Builder Thank you looking forward to test it

Hi there :) Usually, people share their newsletters or templates via email, however you probably could actually add to your Outlook Calendar invite what we call the ' Share link' of your newsletter. This is a private URL which your readers can click on and it opens your newsletter in their web browser. If you want to test this for free, start your free 14 days trial from the following page: publicate.it/signup and then use the 'Share' button at the top of the editor to get your Share link :)

Hi there, can you please confirm which part of the video mentions a 'save as' option? As per the video, you wouldn't need it anyway to create email templates. Also, this was the updated version of Outlook at the time of the video and it hasn't much changed since so your Outlook might simply look different depending on your settings or if you use a Mac. You might want to check your Ribbons options especially as you can customize them ( see more here: support.microsoft.com/en-gb/office/video-customize-the-ribbon-9ce81e05-ecc1-4142-a3e3-1298b37a59c6)

Hi Ahmet, thank you for your positive feedback. Also, if you're referring to the 'download' icon that can show in the bottom right corner of newsletter images, it's an option provided by default by the email providers so not something anyone can change. That being said, as you pointed out, most people will just ignore it and won't bother with downloading images since they can already see them in the email. I hope this helps :)

You're very welcome, Theresa. If you've started the free 14-day trial, we'll be happy to assist you further via chat anytime so feel free to reach out 🙂

Hi there, Publicate is extremely flexible when it comes to formatting so I'm not sure what gave you the idea it was not possible to format, can you please expand? Or feel free to use our free 14-day trial so you will get a real experience of how easy it is to create your email templates in Publicate 🙂

Hi Augustine, Yes absolutely, you can :) Here is the video tutorial on how to save your Template: th-cam.com/video/peq9GNHv3RY/w-d-xo.html If you'd like to start your free 14 days trial, just go to this page: publicate.it/signup . No cc is required, you'll have access to the dashboard within minutes and if you have any questions, just open the chat in the bottom right corner and we will assist you :)

@@Publicate-Email-Builder awesome, thank you!

@@Aced_Dreamer You're welcome! :)